Money Tips to Avoid Getting Dumped by Your Insurance Company and other Home Owner Tips with Anne-Lyse Wealth

Anne-Lyse, author of Dream of Legacy: Raising Strong and Financially Secure Black Kids, shares her money tips for home buyers as well as her experiences and lessons to not get taken advantage of in business- especially from people you think you can trust.

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Anne-Lyse’s Money Story

Anne-Lyse Wealth:
Sure, absolutely. When my husband and I were getting ready to buy a first home, we were looking in a specific neighborhood. And after a little while we found our home. And we went through the normal process to get a loan. We got a home inspection, and we were excited. We were going to become homeowners. We had our first child. Then we had two other kids. And one day, we decided to go out of town for the weekend.

Anne-Lyse Wealth:
As first-time homeowners, we didn't know that when you leave, even if it's for a couple of days, it's probably a good idea to shut down the water at your house. So we came back to a...

Bobbi Rebell:
Wait, just pause right there. I don't think a lot of people do know that, because that's a big tip right there. We live in an apartment. We don't shut off all of our water. I don't even know if that's possible in an apartment, but this is certainly news to me. When you leave a house, you're supposed to turn off the whole water system. Not just not leave a faucet running.

Anne-Lyse Wealth:
Yes. It's advice to shut off the water system, and we didn't know until this happened to us. When we came back, our house was... I mean, the main floor, which was the kitchen, there was water damage. It had gone all the way down to our basement. We had to redo the entire main level of the floors. We had to redo the basement. And it all happened because the water line connected to the dishwasher, there was an issue there. And then we were out of town for a couple of days. So by the time we came back, it was a complete mess.

Anne-Lyse Wealth:
We had to move out of our house for about I want to say six weeks. At the time, we had twin babies and a three-year-old. It took a while for the house to be renovated. We stayed in temporary housing for a little bit. And luckily, our insurance company covered most of the costs, but we found out that they weren't going to renew our policy. Two lessons there. The first one is, well, first of all, make sure that you shut off your water when you are leaving for more than a day.

Anne-Lyse Wealth:
And then the second one is before signing up for insurance, you talk to your insurance company and understand their policies. Because what we found out is the prior year, there was hailstorm in our neighborhood and our roof was damaged. The insurance company had replaced our roof, so that was two claims in two years. But those were the only claims we've had in about, I think, four years. The policy was if you have two claims in the past five years, well, you need to find a new insurance company.

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Anne-Lyse Wealth:
And even though those were the only things that we've ever had, we had a really hard time finding another company to cover our insurance. As a result of that, our premium went up by, I think, five or six times. My advice is make sure that you understand the policies that your insurance company has. And also like for us, when we finally got out of that five-year range, we signed up for a company that allowed two incidents to happen without basically cutting you off after five years.

Anne-Lyse Wealth:
So now we have a company that will let you have two incidents in two, three years as opposed to five.

Bobbi Rebell:
No one thinks about that kind of thing, so I think that's a great lesson. What other lessons do you have as a first time home buyer for first time home buyers?

Anne-Lyse Wealth:
When we went through the process to get our loan approved, we went through the inspection. There was some initial structural damage that had been fixed by the previous owner, and we received a letter from the engineer. The engineer came back and provided a letter to say that everything was back in order. But when it was time for us to sell our home I want to say five, six years later, we were in the process of getting everything done. We had an offer on the table.

Anne-Lyse Wealth:
We were literally days away from closing on the house, and we had a surprise, not a good one. It turns out that the structural damage was not fixed. It was a much bigger problem than we thought, and the buyer pulled their offer. It was the same structural engineer that we had hired a couple of months prior to make sure that everything was back on track.

Anne-Lyse Wealth:
I think here the lesson is, and nothing against real estate investors, but when you do buy a home, just consider bringing in your own structural engineer. But when you do buy from an investor, pay even more attention to everything that's going on within the house. Because in this situation, they didn't really fix the problem. They put a bandaid on it and it got worse with time. As a result of that, we ended up selling the house for $100,000 less than we were expected to.

Bobbi Rebell:
It was the same inspector, so he changed his report?

Anne-Lyse Wealth:
It wasn't an inspector. It was a structural engineer. The inspector cleared the house, but he recommended that we get a letter from the structural engineer that had done the work. The structural engineer came back, provided a report. But then a few years down the line when we were getting ready to sell the home, we hired another engineer to make sure that we were on track.

Anne-Lyse Wealth:
When the buyer asked that we provided the number of the engineer, we didn't have a problem because we knew that everything was good. But the engineer came back and gave them a report, refused to show us a report saying that we had to also pay the fee so that they would give us the report. And after that, the buyer just walked away and we hired another company. And that's when we realized that no, it was going to cost a lot more to fix the problem.

Bobbi Rebell:
The same structural engineer changed his story?

Anne-Lyse Wealth:
Yes.

Bobbi Rebell:
Did you confront them about this?

Anne-Lyse Wealth:
Well, when this happened, he was like, "Well, I came probably..." I think it was maybe six months or a year prior things changed, so we couldn't really prove that he had given us a different scenario. He had recommended that we do work. We did the work. After that, he refused to show us the report. To this day, I haven't seen the report that he gave to the buyer.

Anne-Lyse’s Money Lesson + Money Tip

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I think the tip for us is if you do buy a house that is a preexisting home, it's not a bad idea to go one step further than just hiring a home inspector, getting a structural engineer. In our case, I think it would have been better to get two different engineers so we could make an educated decision.

Bobbi Rebell:
Which seems expensive in the short-term, but clearly it costs you in the long-term not doing that, right?

Anne-Lyse Wealth:
Exactly. I think I would have gladly paid the extra $500 and save $100,000.


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Full Transcript:

Bobbi Rebell:
I hope you guys are all celebrating some big adulting milestones this season. And you know what? Finding the perfect gift for those celebrations can be kind of tough. I have this solution over at grownupgear.com. We have adorable hats, totes, mugs, pillows, teas, and seriously, the most cozy and comfortable sweatshirts. They're all on grownupgear.com and all at affordable prices. We even now have digital gift certificates, if you can't decide. Use code "grownup" for a 15% off your first order.

Bobbi Rebell:
Buying from our small business helps to support this free podcast. And you know what? We really appreciate it. Thanks, guys.

Anne-Lyse Wealth:
We had an offer on the table. We were literally days away from closing on the house, and we had a surprise, not a good one.

Bobbi Rebell:
You're listening to Money Tips for Financial Grownups with me, certified financial planner Bobbi Rebell, author of How to Be a Financial Grownup. And you know what? When it comes to money, being grownup is hard. But together, we've got this.

Bobbi Rebell:
Are you wondering what that surprise was? Well, get ready to learn so much in this episode with Anne-Lyse. She has a wealth coach, a writer, and host of The Dreamers Podcast. She's also the founder of dreamoflegacy.com, a platform dedicated to inspiring millennials to build wealth with purpose, as well as the author of Dream of Legacy: Raising Strong and Financially Secure Black Kids.

Bobbi Rebell:
In our interview, Anne-Lyse is very honest about the mistakes that she and her husband made with their home and all the grownup responsibilities that came with residential ownership. And here's the thing, even though she felt she should have done certain things that might have saved her from a lot of financial pain, the so-called mistakes were things that frankly all of us do, or in some cases, don't do. Please listen carefully because I don't want anyone else to get hurt the way she and her family did.

Bobbi Rebell:
Now later in the interview, things get even more real when Anne-Lyse shares details of how her father lost everything he had worked for, and she mentions it in the book, but she doesn't go into a lot of details. In our interview, I was really moved that she felt comfortable enough to share the details that weren't revealed in the book, and I am truly grateful for it. You are all going to benefit from it.

Bobbi Rebell:
Listening to this interview will be time very well spent. Here is Anne-Lyse. Anne-Lyse, you're a financial grownup. Welcome to the podcast.

Anne-Lyse Wealth:
Hi, Bobbi. Thank you for having me. I'm happy to be here.

Bobbi Rebell:
I'm excited to talk in a few minutes about your book, Dream of Legacy: Raising Strong and Financially Secure Black Kids. But first, I wanted you to come on and talk about your experience buying a new home and sharing some of your tips for new home buyers, because that is something so many people are doing right now. Give us some context though first, Anne-Lyse. Tell us what happened to you and then we'll get to your tips.

Anne-Lyse Wealth:
Sure, absolutely. When my husband and I were getting ready to buy a first home, we were looking in a specific neighborhood. And after a little while we found our home. And we went through the normal process to get a loan. We got a home inspection, and we were excited. We were going to become homeowners. We had our first child. Then we had two other kids. And one day, we decided to go out of town for the weekend.

Anne-Lyse Wealth:
As first-time homeowners, we didn't know that when you leave, even if it's for a couple of days, it's probably a good idea to shut down the water at your house. So we came back to a...

Bobbi Rebell:
Wait, just pause right there. I don't think a lot of people do know that, because that's a big tip right there. We live in an apartment. We don't shut off all of our water. I don't even know if that's possible in an apartment, but this is certainly news to me. When you leave a house, you're supposed to turn off the whole water system. Not just not leave a faucet running.

Anne-Lyse Wealth:
Yes. It's advice to shut off the water system, and we didn't know until this happened to us. When we came back, our house was... I mean, the main floor, which was the kitchen, there was water damage. It had gone all the way down to our basement. We had to redo the entire main level of the floors. We had to redo the basement. And it all happened because the water line connected to the dishwasher, there was an issue there. And then we were out of town for a couple of days. So by the time we came back, it was a complete mess.

Anne-Lyse Wealth:
We had to move out of our house for about I want to say six weeks. At the time, we had twin babies and a three-year-old. It took a while for the house to be renovated. We stayed in temporary housing for a little bit. And luckily, our insurance company covered most of the costs, but we found out that they weren't going to renew our policy. Two lessons there. The first one is, well, first of all, make sure that you shut off your water when you are leaving for more than a day.

Anne-Lyse Wealth:
And then the second one is before signing up for insurance, you talk to your insurance company and understand their policies. Because what we found out is the prior year, there was hailstorm in our neighborhood and our roof was damaged. The insurance company had replaced our roof, so that was two claims in two years. But those were the only claims we've had in about, I think, four years. The policy was if you have two claims in the past five years, well, you need to find a new insurance company.

Anne-Lyse Wealth:
And even though those were the only things that we've ever had, we had a really hard time finding another company to cover our insurance. As a result of that, our premium went up by, I think, five or six times. My advice is make sure that you understand the policies that your insurance company has. And also like for us, when we finally got out of that five-year range, we signed up for a company that allowed two incidents to happen without basically cutting you off after five years.

Anne-Lyse Wealth:
So now we have a company that will let you have two incidents in two, three years as opposed to five.

Bobbi Rebell:
No one thinks about that kind of thing, so I think that's a great lesson. What other lessons do you have as a first time home buyer for first time home buyers?

Anne-Lyse Wealth:
When we went through the process to get our loan approved, we went through the inspection. There was some initial structural damage that had been fixed by the previous owner, and we received a letter from the engineer. The engineer came back and provided a letter to say that everything was back in order. But when it was time for us to sell our home I want to say five, six years later, we were in the process of getting everything done. We had an offer on the table.

Anne-Lyse Wealth:
We were literally days away from closing on the house, and we had a surprise, not a good one. It turns out that the structural damage was not fixed. It was a much bigger problem than we thought, and the buyer pulled their offer. It was the same structural engineer that we had hired a couple of months prior to make sure that everything was back on track.

Anne-Lyse Wealth:
I think here the lesson is, and nothing against real estate investors, but when you do buy a home, just consider bringing in your own structural engineer. But when you do buy from an investor, pay even more attention to everything that's going on within the house. Because in this situation, they didn't really fix the problem. They put a bandaid on it and it got worse with time. As a result of that, we ended up selling the house for $100,000 less than we were expected to.

Bobbi Rebell:
It was the same inspector, so he changed his report?

Anne-Lyse Wealth:
It wasn't an inspector. It was a structural engineer. The inspector cleared the house, but he recommended that we get a letter from the structural engineer that had done the work. The structural engineer came back, provided a report. But then a few years down the line when we were getting ready to sell the home, we hired another engineer to make sure that we were on track.

Anne-Lyse Wealth:
When the buyer asked that we provided the number of the engineer, we didn't have a problem because we knew that everything was good. But the engineer came back and gave them a report, refused to show us a report saying that we had to also pay the fee so that they would give us the report. And after that, the buyer just walked away and we hired another company. And that's when we realized that no, it was going to cost a lot more to fix the problem.

Bobbi Rebell:
The same structural engineer changed his story?

Anne-Lyse Wealth:
Yes.

Bobbi Rebell:
Did you confront them about this?

Anne-Lyse Wealth:
Well, when this happened, he was like, "Well, I came probably..." I think it was maybe six months or a year prior things changed, so we couldn't really prove that he had given us a different scenario. He had recommended that we do work. We did the work. After that, he refused to show us the report. To this day, I haven't seen the report that he gave to the buyer.

Bobbi Rebell:
What is the lesson and the tip from that?

Anne-Lyse Wealth:
I think the tip for us is if you do buy a house that is a preexisting home, it's not a bad idea to go one step further than just hiring a home inspector, getting a structural engineer. In our case, I think it would have been better to get two different engineers so we could make an educated decision.

Bobbi Rebell:
Which seems expensive in the short-term, but clearly it costs you in the long-term not doing that, right?

Anne-Lyse Wealth:
Exactly. I think I would have gladly paid the extra $500 and save $100,000.

Bobbi Rebell:
Yeah, I think so. This breaks my heart. It unfortunately reminds me of some things that you share in your book, which I mentioned at the top of the episode. It's called Dream of Legacy: Raising Strong and Financially Secure Black Kids. But in that, you recall a lot of your family experiences and the money experiences of your parents. Can you share a little bit of that, because I believe there's a lot of tips we can learn from that?

Anne-Lyse Wealth:
Sure. I think there's so much to talk about here. But if I want to focus on the essential, one thing that I learned from my parents growing up is to live below your means.

Bobbi Rebell:
And that was especially important in your community. Can you talk about that and the cultural pressures that they did have?

Anne-Lyse Wealth:
Oh, absolutely. My parents had five biological children, but I grew up in a house full of cousins. A bunch of my cousins lived with us because in my culture, the person who makes it is expected to take care of the family. My parents were not only taking care of us financially, but they were financially providing for cousins and even like their siblings. There's a lot of financial pressure that comes with getting to a good place financially.

Anne-Lyse Wealth:
I think one of the reason why my parents always lived below their means, and also just preparing for the unexpected. I'll share here a couple of instances where that will really help them and our family. One of them is... Sometime in the '90s, my father, he had a business partner that he had worked with for a while, and they had a couple of businesses together, or actually I should say, so he thought, because it turns out that...

Anne-Lyse Wealth:
I don't know if you've ever watched the movie Catch Me If You Can, but his business partner was actually a master at deceiving. There were a couple of businesses that they had started and he basically robbed my father of a significant amount of money. To be fully transparent, that was in the '90s and it's the equivalent of $700,000 in today's dollars.

Bobbi Rebell:
Wow!

Anne-Lyse Wealth:
Yes, and that was very complicated schemes that his business partner did. Overnight your retirement funds or some of your retirement funds disappeared. It took a few years for my father to realize what this man was knowing, because he was not only his business partner, he was also his lawyer. So that definitely impacted my parents' bottom line. But because they had been living below their means, they were able to sustain that challenge.

Anne-Lyse Wealth:
Later on, my mother was diagnosed with a long-term illness and she kind of overnight needed 24-hour care. My parents live in a country where insurance or disability insurance is not really a thing. You have to finance it yourself. Now all of a sudden, my mother was working, so it's down to just one person working, and now you have to pay for very heavy medical fees. If my parents hadn't lived below their means, they wouldn't have been able to.

Bobbi Rebell:
Wow! This is a lot. I'm so happy that they did do that. What is the tip from that, I guess, beyond obviously you want to live below your means?

Anne-Lyse Wealth:
Well, that's the main tip, but I think just in general... This is more like a general tip. You just have to double and triple check and even the people who are supposed to be your advisors, whether it's your financial or your lawyer, you just have to make sure that they are serving your best interests and you cannot blindly trust them.

Bobbi Rebell:
Don't blindly trust somebody. Yes. Check the paperwork. Even if someone else's is doing it and you think that they're taking care of everything and you trust them, it's still important to get in there and understand what's going on yourself. This has been wonderful. Anne-Lyse, where can people find out more about you and about Anne-Lyse Wealth?

Anne-Lyse Wealth:
Sure. I am at dreamoflegacy.com if you want to visit me there and sign up for my newsletter. You can also find out more about my book, which is Dream of Legacy, on my website or on Amazon. And I'm also on Instagram and Twitter @annelysewealth, which is A-N-N-E-L-Y-S-E-W-E-A-L-T-H.

Bobbi Rebell:
Thank you so much for sharing so much. I really loved having you.

Anne-Lyse Wealth:
Thank you for having me.

Bobbi Rebell:
Okay, grownups, let's review just some of the highlights from this interview with Anne-Lyse. Be careful when you buy insurance. Actually read and make sure you understand all the coverage limits. And if you don't fully understand it, take it to someone who can walk you through how things would actually play out in different scenarios. You don't think you're going to have those multiple claims, but, well, that's what insurance is for, right?

Bobbi Rebell:
Double and triple check with a home inspectors and engineers so you do know the actual true status of your home's structural health and make sure you document everything. Just because you think you can trust someone like a business partner who is a dear friend and, in the case of Anne-Lyse's father, you're a long time lawyer, you still need to be checking the numbers. Do not trust blindly. That's a harsh lesson, but yeah. Be aware of cultural money pressures.

Bobbi Rebell:
Now, Anne-Lyse talked about this a little bit, but I strongly recommend everyone read her book, Dream of Legacy, because in it she talks about the cultural norms that can often lead to damaging financial decisions and habits in the black community. Every culture is different, of course. But whatever your heritage is, it's important to identify and understand how it impacts the money habits for you and for those around you. I would love to hear how you think the environment, culture, and even the people around you impact your money decisions.

Bobbi Rebell:
DM me on Instagram @bobbirebell1. And if you aren't already subscribed, please sign up for my now weekly money tips newsletter. You're going to get insights about our interviews, previews of upcoming Clubhouse sessions, and links to relevant news and information to lead your best brought up life. Big thanks to Anne-Lyse of Anne-Lyse Wealth for helping us all be financial grownups.

Bobbi Rebell:
Money Tips for Financial Grownups is a production of BRK Media LLC. Editing and production by Steve Stewart. Guest coordination, content creation, social media support, and show notes by Ashley Well. You can find the podcast's show notes, which include links to resources mentioned in the show, as well as show transcripts by going to my website, bobbirebell.com.

Bobbi Rebell:
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Bobbi Rebell:
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Bobbi Rebell:
Thank you for your time and for the kind words so many of you send my way. See you next time and thank you for supporting Money Tips for Financial Grownups.