Posts in Women Entrepreneurs
Mom- why are you hiding cash all over the house? with She Summit’s Claudia Chan
Claudia Chan

Claudia Chan, author of How We Rise and founder of the She Summit shares her experiences growing up as the child of immigrants who would hide money in all kinds of unusual places- because they didn’t trust the banks. Plus her everyday money tip to help us save money shopping online. 

Claudia’s Money Story:

Claudia Chan:
Yeah. I grew up with a very cash, I guess, focused family. My parents had come to America, not with much. My dad was a bartender, and eventually made friends with folks on Wall Street in the fifties and opened up his first Chinese restaurant. They ended up having a few over the years, but, let's see, when I was a kid growing up ... because they didn't trust banks at the time. And so they would literally hide cash in all different places of the household, so whether it was pots and pans, and inside our pillowcases. So we would literally, even the standard sized pillowcase, my mom would take two standard sizes and stick them into the pillowcase and then put wads of cash between those pillows. I would literally sleep and find money underneath my pillows. But yeah, that was definitely a signature aspect of the family that I grew up in. And I'm sure lots of mom and pop shop, immigrant sisters and brothers out there could relate to that story.

Bobbi Rebell:
Did you ever talk to them about this?

Claudia Chan:
It was really my normal. Again, you are the environment you're in. Obviously, when I was a little bit older, I would say, mom, this is not safe. Are you sure this is safe? And she would just go into this whole lecture around you got to be careful with these big banks, these American banks.

Bobbi Rebell:
It sounds so unusual to many of us, but you're saying that was normal among your community.

Claudia Chan:
Yeah. Diversity, right, is such a big conversation today and has been for, I know, many years now. But when you think about America is such a melting pot of so many immigrants and so many immigrant families, and the diversity of people here are ... many of us are mutts, right? We have such different backgrounds and come from such different cultures. And I think that when you think about your local dry cleaning store, your local restaurant, your local deli, your local mom and pop shops, a lot of those were started by immigrant families that had different types of practices, right? So, it's very cultural, and I think we forget how diverse this country is. And I think today's cultural and political events are reminding us of that as well.

Bobbi Rebell:
And we do tend to make assumptions about how people approach money and their relationship with money. How did it impact you as you were growing up into becoming a financial grownup?

Claudia Chan:
Now, I'm not sure if I'm actually a financial grownup yet.

Bobbi Rebell:
You own a pretty big business, my friend.

Claudia Chan:
Well, just by actually giving you that response is a great segue into answering the question. So, to be invited to a podcast where we're going to talk about my relationship to money in 10 minutes is in and of itself a difficult task, because money has really been probably, I just turned 45 years old, the most invisible and yet profound aspect of my life. That I realized today at 45 into my older years that really has so impacted in many ways what's driven me into building the platform and making the impact I have in the world. But at the same time, also been a massive barrier or a massive just challenge in my life because I realized that my parents, for them, money was survival. Money was safety because they lost everything by fleeing from China to Taiwan and coming to the States for the American dream. And they didn't come with here with much.

Claudia Chan:
And so I was so raised with money is really at the center of success. And all the work that I've done building S.H.E. Summit and writing my How We Rise book, and all the leadership work that I've done to advance she, he equity, which is what S.H.E stands for, and creating a better humanity is really success is actually not money. Success is actually freedom, and it is wellbeing, it is peace of mind, it is joy. And I think that what happened to me and I think what happens and consumes so many individuals out there in the world is that we make money our center and the goal, where really money is just the tool to get the freedom, the tool to get the wellbeing.

Claudia Chan:
But the thing is, if you make chasing money your goal, then you're never really going to be happy. I would say that's the quick answer to that question, is really you got to check what your relationship is to money. And really get clear on yourself, whether you're 20, 30, 50, 70, however old you are listening to the story, because some of the most wealthy, financially wealthy people in the world are the least happy.

Claudia’s Money Lesson:

Claudia Chan:

I think that really finding the right team, whether or not it's a financial advisor, and whoever is going to teach you about money and help support you. There's so many aspects to managing your money, right? There's your investments. And there's, do you buy the house now? Or what kind of house do you buy? And they're just like private school or public school. There's just so many choices. And I just think that when we talk about financial organizations, I think it's choose individuals that you really, really trust and get you, that you have the right energy with. It's like a best friend, right? Or it's somebody that is a person that really is the right person for you to be that long-term partner. Because I think having the right people around us will give us the right ... and obviously doing the work as well, right, learning as much as you can. That will give you the wisdom and the tools and strategies you need over time to manage your money well. I can trust organizations if I trust the people.

Bobbi Rebell:
I love that. That's so important because organizations, I mean, I'm stating the obvious, but they are made up of people.

Claudia’s Money Tip:

Claudia Chan:

So obviously, I am less into shopping today, with a three and five year old, for myself as much as I used to be. I care less about material stuff than I did when I was in my twenties and thirties, now that I'm raising a family. And, again, back to the what matters the most in life question. But when I do shop, whether it's like J Crew, or I go to gilt.com a lot, or if there's a Alexis Bittar, a jewelry store that I love. But I always go to the filter section and I search low to high first to pull up to start at a place where it's the least expensive option. Because again, sometimes I feel like I just, for me, it's more about the transaction, the dopamine shot that you get, that you crave on wanting to make transactions, and wanting to acquire and wanting to buy something. Right?

Claudia Chan:
It's like, Oh, I need a massage. Oh, I want to buy something. And so it's just something that sometimes it's just buying something for the sake of making the transaction. So, that's just one tool that I've used, filter low to high just to keep it simple. And not waste money, because really at the end of the day, whether you need something new, go into your closet and chances are, you probably don't need that item.

Bobbi Rebell:
Yeah. And I think that's a great thing because it's so easy. And I bet, in most cases, if we start paying attention, they start high to low in many of them because they want you to buy the highest priced thing, so that makes so much sense.


Bobbi’s Financial Grownup Tips:

Financial Grownup Tip #1:

if your parents are making big financial mistakes, like hiding money in household goods around the house indefinitely, in large amounts, try to help them out. I get the mistrust of banks, but money needs to grow and be invested, or it will be worth less. Please, protect your parents' money.

Financial Grownup Tip #2:

I what to add to Claudia's everyday money tip about searching from low to high when you are buying things online. The sorting feature is so important. One thing I have started doing more of when I buy online, which so many of us are doing during the pandemic, is actually really taking the time to read reviews from verified buyers.

Episode Links:

Follow Claudia!

Some of the links in this post are affiliate links. This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. All opinions remain my own.

Hint CEO Kara Goldin on being Undaunted and rejecting the simple checklist
Kara Goldin

Kara Goldin returns to the podcast to talk about how she broke (some) rules, got past business FOMO,  and never relied on simple check lists to bring HINT to the success it is today. Her new book, Undaunted, Overcoming Doubts + Doubters is part autobiography, part CEO manual and part therapy session for anyone aspiring to reach their career and life goals. 


 
You can do it. You might need to go slower.
 


Bobbi Rebell:
You're having fun, but you also had a lot of work along the way. You had a lot of kids along the way. There was a lot happening. Someone says this, like life is happening when you're not paying attention, that kind of thing. I mean, you were paying attention, but your life was happening while you were building this business. And now, I met you only a couple of years ago through a networking group that we're in, and I only know you as the CEO of Hint, which is a brand that I see everywhere. So I didn't know this whole backstory. I mean, tell us a little bit about that and the journey and the idea that so many people see you now and don't know the backstory and your decision to write the book.

Kara Goldin:
Yeah, including John. So John Legend is an investor in the company. It was funny. When he read the book, he said, "Okay, what was so fun is that I kept turning the pages, and I said, 'Okay, this is when she shuts the company down,' and then I realized that you haven't shut the company down and you're doing really well, and so you got through all of these crazy times."

Kara Goldin:
I started Hint 15 years ago, no experience in this industry. So my book is called Undaunted: Overcoming Doubts and Doubters. And really, it's about the journey of building something because I really believe that, especially in today's world, people [inaudible 00:04:07] you don't need a lot of experience to just go out and do things. What you need to do is have permission from yourself to go and try.

Kara Goldin:
The reality is, is that a lot of people who have built companies, including myself, they're smart people, but they didn't have experience. They had curiosity and they were okay with potentially failing. They went out and just did.

Kara Goldin:
And so, it's the story of building Hint, but really more. It's a story of resilience and doing something that I really wanted to do. And you mentioned kids. I started this company when I had four kids under the age of six. I've sort of come out of the tunnel a little bit and happy to say that I really believe being a parent who has worked with these kids and they've seen this amazing business being built, now, I can't even imagine that they won't be entrepreneurs themself because they've just seen that, while this is hard, they could potentially go out and do whatever they want to do if they find a problem to solve and something that they're facing.

Bobbi Rebell:
And it's very much a family business. I mean, you would put them to work, let's be clear.

 
There is no checklist. There is a vision and there is a willingness to go and try and a resilience.
 

Kara Goldin:
Definitely. Yeah, no, I remember early on that my sales guys in New York, my son went out with one of them and he said he's way harder like if the bottles aren't turned the right way, if the labels aren't turned the right way. And so just little things like that, like I always smile when I think about this because although my dad was kind of a frustrated entrepreneur working inside of a large company, I never really got kind of the hands-on learning that I think my kids have gotten, and understanding what things are important. And also understanding that you can actually go up against big industry and win. You can also be a female CEO and grow a company in a significant way.

Kara Goldin:
So I think all of those lessons are really important, especially for people who are sitting here saying, "Oh my gosh, I can't do this. I've got little kids at home," and they're finding excuses as to why they can't do it. You can do it, you might need to go slower.

Bobbi Rebell:
One of the things that I usually do with authors is I ask authors to put together checklists. You said to me, "No, there's no checklist." Talk about why entrepreneurs shouldn't have these checklists that we all love to have, like five easy ways to make sure your business is a super success. Tie it up with a bow.

Kara Goldin:
Yeah. You know, it's interesting because I've had people say to me, usually it's kind of wannabe entrepreneurs who really want the one or two or five things that they ultimately need to do in order to start this business. And when I talk to entrepreneurs in every single category, every single industry, it's kind of the same thing. And that's sort of the element of making an incredible entrepreneur is that there was no checklist. And when they go back and they think, "Well, okay, I kind of went left, but then while I was going left, I actually figured out that I should go right because this was working."

Kara Goldin:
And so, most people who are really looking for a checklist probably are not entrepreneurs. And that's okay too. I talk about it in the book that you can join entrepreneurs. Just because you're not going to go start a company, it doesn't mean that you can't go and take on an incredible amount of responsibility within a company. But I think that there is no checklist. There's a vision and there's a willingness to go and try, and a resilience that is definitely apparent.

Bobbi Rebell:
We're in a recession now. Many people's businesses have taken hits that they've never saw coming. You had to guide Hint through the last recession and were asked to make some tough choices and you came out strong and a lot of similar companies did not. What are you doing now to weather this recession that you can share with us and maybe give other entrepreneurs some inspiration for getting through this very challenging business time?

Kara Goldin:
I think the number one thing that I learned from dealing with other difficult business times is really focusing on what is working. And so during a time when people are sitting here almost frozen, right, thinking, "Oh gosh, nothing is working," something has to be working. There has to be one thing that is really working. And so can you figure out how to throw the gas on that and get some traction?

Kara Goldin:
And there's always going to be things along the way that are out of your control, that you really cannot predict when those things will come back, if they'll ever come back. But in the meantime, by focusing on those things that ultimately are working, like for us, it was the direct to consumer business, you're able to not only potentially bring in more revenue to your company, but also, when you have something that is working, it's very motivating, not only for you, but also for your team to say, "Okay, everybody, start working on this because it's really working."

 
There has to be one thing that is really working and so can you figure out how to throw the gas on that and get some traction.
 

Kara Goldin:
And so I think that that is such a key thing during this time for everybody to be focusing on. Find that thing that's ultimately working.

Bobbi Rebell:
And also, you talk about direct to consumer sales. You really hadn't focused that much on your website and sort of owning your own sales until you dealt with companies like Amazon that would not share their data. I mean, that's an important thing is owning the information to understand your customer.

Kara Goldin:
A hundred percent. It really goes back to the purpose of the company. I didn't start this company because I wanted to run a beverage company. I started it because I actually saw that by making the shift away from diet soda to drinking water that tasted better, I got healthier and my family got healthier. And so I thought, if I can actually get to those people who are trying to do exactly what I was trying to do, then that would ultimately help me to grow my business.

Kara Goldin:
But again, Jeff Bezos, we love Amazon, we still sell through Amazon. For us, amazon is just like another retailer, just like a Whole Foods or Kroger or anybody else that we sell through that ultimately owns their own data. But we wanted the option to be able to communicate and get to know our customer as well. And that's really, especially during a time like COVID where out of stock situations and stores on Amazon as well, and everybody was just trying to keep up, we thought we can just go directly from our warehouse and ship directly to these consumers.

Kara Goldin:
And so that business has almost tripled since March for us. It's been really crazy. And again, because we have that relationship with the consumer. It's not that we are shutting down any of those other relationships, it's just that they're trying to manage not just us, but a lot of other vendors as well.

Bobbi Rebell:
But I think that lesson goes to the heart of everything. Whether it's your business or your life, it's important to have that control.

Kara Goldin:
Totally.

Bobbi Rebell:
And one other final topic I just wanted to touch on. Towards the end of the book, you talk a little bit about FOMO. Because you're in California, you see a lot of entrepreneurs, I'm sorry, not entrepreneurs, you see a lot of people working for big companies and making all this money as employees because of stock options and stuff. This is going on while you, I have this vision of you and your family like hauling these boxes and boxes of Hint water to go to stores yourself. Because a lot of this, you're doing yourself. You're funding it yourself. Talk about FOMO when you're building something, not necessarily even an entrepreneurial venture, but just in life. We tend to look at other people and feel like everyone's having this grand thing and it's so much harder for us.

Kara Goldin:
Yeah, I think it really just goes back to knowing your purpose. Yes, you will see people with nicer houses and better clothes from Barneys or whatever. I guess there's not Barneys anymore-

Bobbi Rebell:
Barneys went out of business, so there's a lesson right there.

Kara Goldin:
I've been so busy. I have not really focused on that at the moment, but it's really understanding what your purpose is. And again, just going back to the mission, and that's the most important thing. Because there will always be people who have nicer cars and houses and whatever, but if you're doing something that is meaningful, and I think health is incredibly meaningful to people. I think it's the number one thing that I see everyone focusing on today. Like nobody actually wants to get this disease. Wherever you live, how much money you have, how many stock options you have, everyone wants to stay healthy. And I think having a company that is ultimately focusing on that is something that I've reminded myself every single day is a good thing.

Bobbi Rebell:
It is a good thing. And thank you for all that you do. And by the way, people should understand, it was a natural brand extension to do different flavors of water, to do carbonated water and so on, but then your other brand extensions have not been necessarily about beverages. So even though we think of Hint big picture as a beverage company, you're now into suntan lotion, which you, again, had personal reasons, which people should read the book to find out more about, and then you're in deodorant. And is it antiperspirant or deodorant? Because you actually clarify the difference in the book as well.

Kara Goldin:
Yeah. So it's deodorant, but moving away from antiperspirant because all antiperspirant contains aluminum, which, going back to kind of a family health issue around Alzheimer's that I was grappling with, I saw that we could actually solve a problem for most consumers. Most consumers don't actually understand the difference between deodorant and antiperspirant-

Bobbi Rebell:
I didn't.

Kara Goldin:
Yeah, and why they shouldn't have it until it's too late. The hardest thing for consumers today is even when you shop at the best stores or you see celebrities holding a lot of these products, you just don't ultimately really understand how that could impact your health until it is too late. And so I thought it's my responsibility to actually try to show people what the difference is.

Kara Goldin:
And what I learned really by doing those products too about just the overall mission of the company is it's not just to help consumers, but it's also to help categories and other brands, like suntan category and also the personal care category as a whole. Because I really believe that if we can actually lead and some of these other large brands that are not really doing great for the consumer follows, that's okay too. That to me is incredibly motivating to know that companies were actually following us to actually create products, for example, that don't have oxybenzone in them. Which is true. I mean, we were not seeing products prior to us launching sunscreen that really called attention on the front of the package to say no oxybenzone. That to me is leading in an industry.

Kara Goldin:
Little Hint. That's what's so crazy. And that really is what the impact of what entrepreneurism is. It's not just about starting a company for money, it's actually creating change. And that is what everybody can do. And everybody sees holes in their life that can be solved. And if you really think that you can go and solve those problems, you have an idea, just try and figure it out. It doesn't matter if you don't have experience. And that's really what you're going to hear out of my book and hopefully will motivate people to go and create other companies. That's what we need.

Bobbi Rebell:
And the book is Undaunted: Overcoming Doubts and Doubters.

Episode Links:


Follow Kara + Hint!


Some of the links in this post are affiliate links. This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. All opinions remain my own.

How to adapt your business model to the new reality of the Coronavirus quarantine with Smart Money Mamas Chelsea Brennan (ENCORE)

Entrepreneur Chelsea Brennan’s product sales are surging during the Coronavirus pandemic but the boom has brought some difficult business and ethical decisions. The founder of Smart Money Mamas shares her personal money story, along with how to do a  money fire drill so you and your family are ready for emergencies.

Chelsea Brennan

Chelsea’s Money Story:

Chelsea Brennan:
I still think of myself as self-employed, right? This is like my business that serves me in my family, but the reality is it's grown over the past couple of years. We have contractors, numerous contractors, that work for us and we have affiliates promote our product and depend on their affiliate commissions for their business revenue. Our most popular product on our site is called our family emergency binder. It's this product that fills the gap between kind of your general having the right insurance and having a will and what your family would actually need to navigate a crisis.

Chelsea Brennan:
As this whole pandemic started to happen, we saw sales pick up of that, which on one side as a business owner is great, but on the other side it was really emotional for me of, am I profiting off a crisis, am I taking advantage of the situation, even though the product existed long before this all happened. My initial reaction was to discount it significantly to make sure more people got it, but I had to think through was I jeopardizing my ability to support my regular contractors who typically work with me? How is this going to affect my affiliates? How do I communicate this to them in a way that they think this is the right decision?

Chelsea Brennan:
Something that once upon a time when it was just me would have been an easy decision to just slash the price and move on. I had to have a lot more conversations and think more carefully about it for several days before he made the decision.

Bobbi Rebell:
Right. Because we realized that so many of our businesses, even though you think of yourself as a solo entrepreneur, are actually connected to other people and their income if you have suppliers, vendors, and then on the other hand, your clients. It can be a bit complicated. How did it work out?

Chelsea Brennan:
We decided to reduce the binder price by 40% for the remainder of the crisis. We keep setting an end date on it just because it helps optically and people understand what's going on, but we keep extending it through the crisis. It wasn't a very expensive product to start. It was $39. Now it's $23. We talked to our affiliates about the fact that like, listen, this isn't a sexy product. It never has been, right? This isn't something that people want to think about.

Chelsea Brennan:
If we discounted the price, if we made it super accessible, we could get it to more people and get them to take action on it in a time where even people who bought it in the past have a tendency to kind of stick it in the drawer of, "I don't want to fill this out. I don't want to think about it. I know I need it, but I'll deal with it later," whereas we could really encourage them to use this as an opportunity to get prepared. Everyone in our affiliate group completely understood that. They thought it was a great idea. We have been discounting it and find that balance between making sure we're supporting my business and the other businesses that depend on the binder, as well as making sure we're helping the community as well.

 
People value things more that they pay for. So I could have made the product free and I think that we would have had fewer people.
 

Chelsea’s Money Lesson:

Chelsea Brennan:
I think that if you're a business owner, you have to treat your business as a business. As much as we all have that helper mindset and we want to make sure that everyone has everything they need all the time in our community, first of all, people value things more that they pay for. I could've made the product free and I think that we would have had fewer people filling it out. We're getting lots and lots of emails of people taking action, which is my favorite thing. You have to support yourself and the people that depend on you, your family, your contractors, your employees. Don't feel guilty about having a business through recession, through a downturn because you still have to survive, to keep serving your community.

Bobbi Rebell:
Right. Because if you don't make money and you don't pay your bills, those people are not going to be able to pay their bills. It's important to remember that everything is connected.

 
You have to support yourself and the people that depend on you. Your family, your contractors, your employees. So don’t feel guilty about having a business through a recession, through a downturn because you still have to survive. 
 

Chelsea’s Money Tip:


Chelsea Brennan:
The family emergency binder came about because my husband is a stay at home dad who is not super involved in the day-to-day of the finances, right? We have regular money conversations, but he's not the one signing into accounts, paying the bills, understanding the investments. I was a little bit worried of if something ever happened to me. We have two young boys. The emotional difficulty for him of having to both deal with any kind of grief and learn a whole new set of skills. One month out of the year, we call it our fire drill month, he takes over all of our finances for the month. I have to step out and be quiet, which is the hardest part, right, is to let him-

Bobbi Rebell:
Does he come to you for help?

Chelsea Brennan:
He does. The way we run it is that he's got to go to the binder first. We're trying to find holes in the binder in the first place of like, okay, where are things that we didn't write down that we should have written down? But he does come and ask questions. The first time was a little bit difficult, right? We had a couple of things that fell through the cracks a bit, but that's natural and now we're in year three and it's gotten a lot easier, right? He knows. When we have money conversations in the other 11 months of the year, he's more involved. He has more buy in, and I feel like it's built a lot of comfort for both of us.

Chelsea Brennan:
My money tip is if you have one partner in a relationship that manages the majority of the finances or if you're equal partner switch, let the typically secondary partner take over and really get some practice in case they ever have to step in because they likely will at some point. Even if it's just a temporary point of an illness or whatever, then they have that comfort that they can do what they need to do.

Bobbi Rebell:
Exactly, or even worse, what could happen is they could just do nothing and that would be even scarier. What about if people sort of share things equally, if they divide and conquer, which a lot of couples do?

Chelsea Brennan:
Yeah. I love the idea of swapping completely, right? Take over the other responsibilities. We see this sometimes with like home maintenance and childcare, right, where one partner is the stay at home parent. We have this in our house except the difference is I'm home also working from home, so I kind of see what's going on, but it's letting the other partner handle what you normally handle, whether that's school routines or packing lunches or managing the auto maintenance, right? It's experiencing what you would have to pick up the slack on if your partner wasn't around.

 
We are getting lots and lots of emails of people taking action, which is my favorite thing.
 

Bobbi’s Financial Grownup Tips:

Financial Grownup Tip #1:

Think about all the financial stakeholders before making a money related decision. For Chelsea, this included not just herself and her family, but also people with whom she had business ties and, of course, our customers. This applies even to our families. You may want to do something with the family's money, but we need to all think about the impact they will have on everyone in our financial ecosystem.

Financial Grownup Tip #2:

Pay it forward, but also pay yourself. My bet is Chelsea's community will remember that she cut them a break during this tough time, but they will also respect the fact that Chelsea made sure to take care of her own family. That will go a long way towards sustaining her business well beyond this time period and people remember that and they're okay with that. What are you doing that people will remember?

Episode Links:

Follow Chelsea!

Some of the links in this post are affiliate links. This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. All opinions remain my own.

Money Walks: How money literally bought freedom for Financially Intentional’s Naseema McElroy

Naseema McElroy candidly shares her experiences paying off debt and building a financial foundation, and how that journey allowed her to break free from both a toxic work environment and an abusive relationship. 

Naseema McElroy

Naseema’s Money Story:

Naseema McElroy:
When I started on this journey, I was single. I was a single mom with my daughter, and as I was starting to pay down debt, I did get married. It was a very short marriage because it was abusive. He ended up having to go to jail. And then I had to go through that divorce process. But if I hadn't had my finances in order during that process, it could have dragged out. I could have stayed in that relationship because of financial dependency. And so I thank God that I was already on that journey so I could step away.

Naseema McElroy:
Shortly after that, I transitioned to a different facility for the same organization that I was working for and was experiencing and witnessing a lot of medical malpractice, especially in regards to maternal morbidity, not to the point of mortality, but almost.

Bobbi Rebell:
Can you explain what you mean by that?

Naseema McElroy:
Yeah. In this country, we have higher rates of black women dying and being seriously injured from just giving birth. And it's very prevalent in certain areas. And in this particular hospital I was working with, it was prevalent and I was speaking up against it. That wasn't well accepted or received.

Bobbi Rebell:
What was happening? They weren't getting good medical care? Tell us more about that, because that is something that we don't know about. I want to know more about that.

Naseema McElroy:
Yeah. So it's very common and that's probably why I'm not being as specific as you want because everybody knows this, right?

Bobbi Rebell:
No. Are they not getting the right? I mean, look, we're both moms, are they not getting the right medical care? And why? Is it a cost cutting decision in the hospital? What is going on? What's not happening?

Naseema McElroy:
It's implicit bias. It's just the way that you handle two different patients, right? So I'll give you an example. I have a mom that's in labor. She's trying to have a vaginal delivery after she had a C-section, which has serious implications, has to be monitored carefully. She's telling me that she's having a lot of pain and I'm prepping her to go to the OR. This doesn't feel right, let's go. The attending walks in the room and she's like, "Oh, so you're in pain now? You're in actual pain now because you're actually in labor and this is what you wanted." So instead of doing the C-section right then, she waited hours to do the C-section, went and did the C-section. And then the baby was hanging out of her uterus with both her and her baby could have died.

Naseema McElroy:
So these things were happening over and over again, over a short period of time. And when I spoke up about it, I was basically told to shut up, and I didn't know what I was talking about. And I had been a labor and delivery nurse for years and had never had my judgment questioned. And so I know that that was an environment that I had to leave because I already tried to speak out. But I was at a position financially where I didn't have to have that job, and so I left. And then when I left in the back end, I did some actions in order to make sure that they corrected their mistakes.

Bobbi Rebell:
Thank God for that. So you had the choice to leave this horrific job environment, which by the way, thank you for speaking up so candidly, and thank you for following up after you left. Because I know that probably many women benefited, families benefited, children benefited from that. In terms of you, because we want to focus on you on this podcast, you had the financial freedom. So tell us the steps that you went through. You had the financial freedom to leave an abusive relationship. And by the way, divorce is never cheap, as we know.

Naseema McElroy:
Even for that short amount of time. Yeah.

Bobbi Rebell:
Oh, it's almost many divorces last more than marriages. But also leaving so many people are stuck in jobs that they're trapped because they don't have the finances to have the freedom to leave. Tell us, what were you doing specifically, you had $200,000 of student debt and other debt you've alluded to. How did you get control of that so that you could leave both an abusive relationship and a toxic job?

Naseema McElroy:
Well, ironically, I thought it was because I didn't know how to invest my money and that's why I wasn't good with money, and I always thought that investing took like this college degree to learn how to do. And so, I listened to podcasts. I had a long commute and so I Googled investing podcasts and stumbled upon Dave Ramsey, ironically. So I actually started listening to Dave Ramsey and followed his baby steps to start getting out of debt, and that helped me accelerate my debt pay off. And so in just two years, I was able to pay off most of my student loans. Then I was going through my divorce at that time. And then during that divorce, I had to pay, I forgot, $20,000 in debt towards, well, it was basically a car that I had paid off. But anyway, I had to pay my husband, even though it was an abusive relationship, he was in jail. They don't care, so I had to pay him.

Naseema McElroy:
And then, because of the way I was doing and following Dave Ramsey's plan, because I was gung ho, I had a $30,000 IRS debt. So I was almost finished paying off all my debt. And that's just snowballing. I did sell a house in the beginning of the process. That helped accelerate that process, but it was just debt snowballing, zero based budgeting my way. And then finally at the end of it, I had a choice to sell my house and, and people are like, why would you sell your house? I had to really think about this. It's like, a lot of stuff happened in that house, especially with my marriage. And so I was able to walk away from that house pretty easily, even though it was a really nice house. And so I sold my house at the end when I had about $50,000 left in debt and then that cleared out everything.

Naseema McElroy:
And so that's all the debt that I paid off. And so all that stuff took place over a matter of three years. And then at the end of those three years, when I sold my house, I moved, I relocated back to my hometown and that's where I was in that toxic work environment. But at this point I was like, I was on wealth accumulation instead of debt payoff. And so I actually stepped back and only went down to working six days a month. And that was a freedom that I had.

Naseema McElroy:
So financial freedom is not about reaching like this fire number that you might hear out there. It's about the levels of independence that you get to take along the way. And my independence was being able to spend time with my family, be free from this toxic work environment, be out of that bad relationship, be able to recover from all the stuff that happened to me over the years and only work six days a month and still make a pretty good living.



Naseema’s Money Lesson:

Naseema McElroy:
The money lesson is being intentional with your finances unlocks levels of freedom in your life for you to live your life by intention, to be able to walk away from those things.


Naseema’s Money Tip:

Naseema McElroy:
For me, I like nice things. And so I don't skimp on my cars for example. I drive a Tesla. During the whole process of me paying down debt, I took my daughter to Disneyland every other month, but that was super important to me, but it was part of my budget. And so it still fits within whatever financial goals I have, but I don't live in deprivation.





Bobbi’s Financial Grownup Tips:

Financial Grownup Tip #1:

Naseema created choices when she needed them, because she had made the grownup decision ahead of those situations to get control of her finances. Don't wait for the rainy day to have that umbrella handy, guys.


Financial Grownup Tip #2:

As Naseema said, Teslas are pricey, but you know what? If you want an electric car, which will allow you of course, to save on gas and be better for the environment, don't forget there are many other electric cars out there to choose from. Happy shopping.



Episode Links:



Follow Naseema!

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Blood Money with Bethany Bayless of the Money Millhouse (ENCORE)
 
Bethany Bayless Instagram

Bethany Bayless wanted to be a financial grownup when she was an 18-year college student. But when she couldn’t get a traditional college student job near campus, she got creative, earned the money she needed for expenses and found a way to give back to the community. Plus Bethany shares her favorite apps to make extra cash.

There is a limit to how much you can cut back in your budget. You don’t have to limit your income.

Bethany's money story

Bethany Bayless:
When I graduated high school, I went off to college and as a grownup, I just turned 18, and I went to a college that was very small, and it was in a town of six other colleges. We were lots and lots of college students.

Bobbi Rebell:
What town?

Bethany Bayless:
It was Spokane, Washington. In Spokane, there's Gonzaga University, Eastern Washington, all these big universities. There were not a lot of jobs for college students there. It was very very saturated. I was very adamant that I wanted to pay my own rent.

Bobbi Rebell:
You are, by the way, one of five children.

Bethany Bayless:
That's correct. I am the only girl also, I just might add. I didn't want to ask my parents for money because I'm an adult, and that's what adults do is you make your own money. You pay your own rent and utilities, and food, and all of those things. What I did find was that I could go to a plasma bank and donate my blood plasma twice a week. That's exactly what I did. I made $240, and my rent was $240, exactly.

Bobbi Rebell:
Oh my god. Talk a using your god-given resources, Bethany.

Bethany Bayless:
Exactly. I also think, isn't the house rent supposed to be 25% of your income? It was about 100, and so definitely a lesson learned there. I had to do some other little things here and there. This was before side hustle nation. This was before Uber, before Insta Cart, or something else that I could do to earn money. This was the side hustle app of the age, if you will.

Bethany Bayless:
I just learned very very quickly how much money was worth, and even a quarter was the world to me. It was a chunk right there. It was a great experience because I learned to be frugal. I learned to cut back, and I learned to know exactly what I needed. It was a time that I had zero once.

Bobbi Rebell:
By the way, I used to give blood plasma a lot. My mother was sick at a point, and that was something that I was a regular there. One thing that I did learn was that they also feed you there, Bethany.

Bethany Bayless:
Yes. Cool.

Bobbi Rebell:
In addition to the money you could get meals, right?

Bethany Bayless:
Yeah. Basically the way the plasma works for people who are not familiar with this process, we will be talking about blood. Just give that disclaimer very quickly. What they do is they hook you up to a machine. They take out a certain amount.
Bobbi Rebell:
It takes a while.

Bethany Bayless:
Yes.

Bobbi Rebell:
It's a process. This isn't just donating blood. This is a different kind of thing.

Bethany Bayless:
Totally different. Because what they do is they put it in a ... It is a word for it. They put it in a machine where it separates it. They spin it really really fast, and it separates the platelets with the white blood cells, with the red blood cells and your hemoglobin, or whatever. Then they give you back your red blood cells.

Bobbi Rebell:
It takes about an hour sometimes. It depends on your blood pressure, believe it or not. Because I had low blood pressure, and sometimes I would not even qualify because you have to be at a certain level, which makes it a very special thing. People really should donate if you do qualify. It's an important thing to do, I should say. You are there for quite a while.

Bethany Bayless:
It is. I would be there sometimes ... Because you had to go in the waiting room first. Right?

Bobbi Rebell:
Right.

Bethany Bayless:
You have to wait-

Bobbi Rebell:
They set it up for you.

Bethany Bayless:
You have to go through this process. It was a chunk of time, but it was exactly what I needed. I went twice a week. I became friends with Rick, who was the guy who ever single week I would go to him. We became friends. He even had the bedside manner of House, very dry, sarcastic, hated the world, but he called me Sunshine. It was a great experience for me to really do it on my own, to do it myself. I thought, why not. It was the epitome of my desperation pretty much.

Bobbi Rebell:
Also, it is a giving thing to do, and I think it's wonderful that you did that, because even though that wasn't your primary motivation at the time, and I think it's important that people understand that, and that if they are eligible and can do that, it is great to donate plasma.

Bethany Bayless:
Absolutely. Also, I was a universal donor. My blood type is the rarest blood type. I'm AB negative, for anyone who wanted to know. We're finding out so much about each other in this conversation.

Bobbi Rebell:
So much.

Bethany Bayless:
I'm AB negative. It is the universal plasma donor, so anyone could take my plasma.

Bobbi Rebell:
That's wonderful. You didn't mention, what was your favorite snack when you were done? Because they did feed you, so you got food and money.

Bethany Bayless:
Yes, food and money, and I really loved the little cookies. They have little chocolate chip cookies.

Bobbi Rebell:
Yum. Do they have orange juice too?

Bethany Bayless:
Yes, and apple juice, I believe.


Bethany’s money lesson

Bethany Bayless:
The lesson is to do whatever it takes to get by, and to be a financial grownup.

Bobbi Rebell:
Within what is legal and what is reasonable. We need to qualify that, Bethany-

Bethany Bayless:
Absolutely. Do anything that was legal. Should I say that again, Bobbi?

Bobbi Rebell:
Well, I don't know that people should, for example, donate a kidney, that kind of thing. I think that things like plasma, and things like that, are good, but not actual body parts.

Bethany Bayless:
A kidney or another controversial-

Bobbi Rebell:
We want to be clear.

Bethany Bayless:
... another controversial is donating things like eggs.

Bobbi Rebell:
Yes.

Bethany Bayless:
That could have set me up for the entire year, but interesting.

Bobbi Rebell:
It's a personal decision. Just be thoughtful about what body parts and things that you give from yourself.

I could go to a plasma bank and donate my blood plasma twice a week. So that is exactly what I did. I made $240. And my rent was $240 exactly.

Bethany's everyday money tip



Bethany Bayless:
Like I said in my story, there was a time when I gave plasma as my last option, it was a time that these apps did not exist. It was not the age of the side hustle, but now I feel like financial grownups have so many options, because you can cut back. There's a limit to how much you can cut back in your budget. There's a limit to how you can limit your expenses.

Bobbi Rebell:
You can only give plasma twice a week.

Bethany Bayless:
You can only give plasma twice a week, but the other thing is that you don't have to limit your income. That is something that there's no limit to the amount of money that you can make. One of the things that you can do is there are a list of apps, things that we've talked about, like Uber or AirBnb, or things like that. Those are already very well known. Other things like Insta Cart, maybe you want to go grocery shopping for people, and you can do it in your spare time. You can pick up times where you just go grocery shopping. It's a great tool to use. I love getting my groceries delivered. If you want to shop [crosstalk 00:10:29].

Bobbi Rebell:
But you can also be the person delivering the groceries.

Bethany Bayless:
Exactly.

Bobbi Rebell:
We want to be clear. For all of these, you're not the person getting in the Uber. You're the one driving the Uber.

Bethany Bayless:
That's absolutely right.

Bobbi Rebell:
That's where the income comes.

Bethany Bayless:
Exactly. We have Insta Cart. We have Etsy. Maybe it's time to make things online. There's also some other really great ones, like Rover. It's a dog-walking app. If you want to go hang out with dogs for a day, why don't you download Rover, and you're able to go. You can even teach your kids about being responsible, and take them along with you now that you're a financial grownup, if you have children. Those are some of my favorite apps that you can use.


Episode Links:

Bethany’s websites TheMoneyMillhouse.com and BethanyBayless.org

Apps we mentioned in the episode:


Follow Bethany!


Follow The Money Millhouse!

 

Some of the links in this post are affiliate links. This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. All opinions remain my own.

Way before Coronavirus, Tiffany Smiley faced an unimaginable health and money challenge, and found the path forward

On a very special episode, More Than Me founder Tiffany Smiley shares the story of her husband’s brush with death, his subsequent blindness, and how she became a financial grownup because of it. Plus Tiffany's money tip on how to improve your personal finances during the pandemic.  

Tiffany Smiley

Tiffany’s Money Story:

Tiffany Smiley:
At 23, I was a nurse. I was emergency room nurse. Had my bachelor's in Science and Nursing. I loved helping people ever since I was in kindergarten. When they asked, "What do you want to be when you grow up," I wrote, "I want to be a nurse." It just was in me. And so there was no question out of high school, what I was going to go do. And so I went to school to get my bachelor's in Science. Married my high school sweetheart Scotty, who was a military academy grad. And I always joke that it was the picture of the American dream. He was a newly commissioned officer in the military, and I was a nurse, and our new last name was Smiley. You can't get a better last name than that.

Tiffany Smiley:
But it was the picture of the American dream. Until April 6th of 2005, when I received a phone call at 3:00 AM in the morning. And I was excited, because Scotty would call it different times. But this time it was someone else's voice on the other line. And they said, "I'm so sorry, but Scotty has come face to face with a suicide car bomb." He had been deployed in Iraq. "And there are shrapnel in both of his eyes. And I don't even know if he's going to survive." And this strong leader just broke down and started sobbing on the phone to me. So at 23 years old, my world blew up into a million pieces as well on that day.

Tiffany Smiley:
The next day I resigned from my nursing job, and I took my first one-way flight to meet Scotty out at Walter Reed Army Medical Center in Washington, DC. And I remember getting there and feeling so overwhelmed, and feeling the weight of the situation. And I remember thinking, "You just resigned from your job. Scotty is about to have no job. He's completely blind. The army doesn't want him anymore. And you're 23-24 years old. What are you going to do? How are you going to get out of this?" And it was in that moment that I realized, we really can create the future that we want. But you have to be willing to work hard for it, and believe in that vision more than anyone else's doubt.

Bobbi Rebell:
And you also had to take charge of all the finances.

Tiffany Smiley:
Exactly. I resigned from my nursing job. I walk into this situation, and all of a sudden I'm in charge of all of my finances, all of our finances, my student loan debt, our car payment, our rental. And I remember the stress of just having to figure it all out. The silver lining of it is that there's always people that can help. And I realized that very quickly, that I needed to reach out and not just hold it so close, and not share it. But say, "Hey, I need help with this. I need help." Ask. The answer is always no, unless you ask. And so I, all of a sudden, became in charge of it all, in charge of our future, in charge of making sure that we could put the puzzle pieces back together.

Tiffany Smiley:
My money story is that I went from a nurse. So I resigned for my nursing job. I realized very quickly, that's not going to be something I'm going to go back to. That my new future is going to take what I learned in nursing, and I'm going to have to create something totally different to fit my lifestyle. And so I refused to sign paperwork to retire my husband from the military. That allowed him to stay on active duty, which was a huge benefit to our family. And as he stayed on active duty, he went on and did some really amazing things. He wrote a book, he skydived, climbed Mount Rainier, he went to Duke and got his MBA.

Tiffany Smiley:
And in the process of writing his book, I said, "You're not just going to write this and have it go away." So I started a speaking business. And I always laugh, because I'm biology and science. And then I remember being on the phone with accountants crying like, "What do you mean you want a spreadsheet, and what are these numbers?" But you really can figure it out along the way. I never, in a million years, would have thought a source of income for our family in a way of paying off our student loans, and finding space to put a down payment on a house would come from a speaking business.

It really comes down to being the champion of your own life.

Tiffany’s Money Lesson:

Tiffany Smiley:
It really comes to being the champion of your own life. And in whatever that looks like, whether you're peeling yourself off the ground, like I had to at rock bottom. But saying, "I'm going to champion this life and I'm going to be a self learner. I'm going to dig deep," because the answers are out there. And I learned that, even though it was hard starting that business. I had no idea about the speaking world. But I learned so much along the way. And I'm so glad. I look back now and I think, I'm so glad I did that.

Tiffany Smiley:
I've learned so much from other people. I've learned so much about running a business. And I do love my accountants now. I wouldn't survive without them. But had I not forced myself into that uncomfortable area, I don't think we'd be living in the freedom that we have now. And so I would just say, be the champion of your life, and be as self learner. Because there is so much knowledge out there. And if I can do it, anyone can do it. You can save a lot of money by being a self learner. And to me, you save money and time. And time is money. So I would just encourage whoever's listening to this, to think outside the box, to champion your own life, and go out and be a self learner.

You’ve got to dive into books. There is so much knowledge in books. Reach out of your comfort zone.

Tiffany’s Money Tip:

Tiffany Smiley:
I think number one is, you've got to dive into books. There's so much knowledge in books. One that I just read that I love was by Sallie Krawcheck, Own It. So I always feel like I would reach out to spaces that I'm not very comfortable with. Like I would say that's probably not a book I would normally buy, but I wanted to learn, and I want it to be better. And so I think, reach out of your comfort zone, and read some books that maybe scare you a little bit, or you wouldn't normally pick up.

Tiffany Smiley:
Also there's resources. And people. I always say that we are each other's greatest asset. And we need to tap into each other a lot more. Because something you learned could be something you pass on to me, and it helps me in my business. And just like we hosted in More Than Me, we had you come on, Bobbi, for our expert coaching call, and help the women in our coaching call. I think discussing it, not being afraid to discuss hard topics or money topics or finance, that's something that helped me along the way. So I would say, reach out, grab some books, look for extra resources that are out there, whether they're membership groups, or of course your podcasts, Bobbi. There is knowledge, so much knowledge out there for us to get ahold of.

Tiffany Smiley:
And something I always love to do was after I'd read a book, I would discuss it with someone. So I wouldn't just hold it here close to me. I would go to someone, whether it was a mentor or a friend or someone else in business, and I would run the ideas by them, see if they'd heard of them, discuss them, and ask questions that I had in my own life. And I think there's a lot of value to that. It's very simple. But I think it's something we could all do, especially right now.

Bobbi Rebell:
You also have some resources that you can share with people. How can they learn more about what you're doing, and about you and your husband?

We are each others greatest asset and we need to tap into each other more.

Bobbi’s Financial Grownup Tips:

Financial Grownup Tip #1:

Tiffany advises that we read a book out of our comfort zone, and then talk about it with someone else. I'm going to add to that, and suggest that we reread books we read when we were younger. Our perspectives change so much. Maybe choose something you read in high school, maybe even middle school. I bet you see it a little bit differently.

Financial Grownup Tip #2:

Tiffany talks about learning from other people. But other people can also learn from you. So if you have someone in your life that you can help out, maybe take them under your wings a little bit, consider the time to help them learn from you.


Episode Links:

Follow Tiffany!

Some of the links in this post are affiliate links. This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. All opinions remain my own.

Learning where the money is before paying for your education with Sadie Collective co-founder Anna Gifty Opoku-Agyeman
Anna Gifty

When Anna Gifty Opoku-Agyeman looked for ways to fund her education, she deliberately chose to focus her studies on areas where there were ample opportunities for financial support like grants and scholarships for minorities. The Sadie Collective is the first and only organization that  uniquely addresses the underrepresentation of black women in economics and related fields. 


Anna’s Money Story

Bobbi Rebell:
Let's talk about, for your money story, you want to share how you got your education funded. We are in a time when there's so much controversy about how expensive an education is. We're in transition with this virtual learning. How did you successfully fund your education?

Anna Gifty:
When I first applied to college, I didn't have any financial aid. I actually applied to college park and I was admitted. And I went there for my first semester of college, and I left eventually and transfer to the University of Maryland, Baltimore County, where I graduated. And so the question, or the conversation rather, that I have with my parents was about how do we go about funding my education in state. The only reason I really stayed in state was to minimize the cost. I know there were other schools that I was interested in, especially within the DC area, since I'm interested in policy and economics. I was like, "Yeah. I definitely want to go to George Washington. But George Washington university is also one of the most expensive universities in America." So I knew that I wasn't going to get financial aid. I didn't want to get loans.

Anna Gifty:
And that was one thing that my parents also emphasized. They really did not want to get loans essentially. And my dad at the time, was also in school. And so that was the thinking that was going into how do I map out my own educational trajectory in terms of funding. In terms of when I transferred to UMBC, one thing I recognized was that there were individuals who seem to be getting paid over the Summer. I didn't know how they were doing it, but I did know that they were in STEM. And I did know that they were getting funded in terms of housing, food, and just the stipend. And I was trying to figure out how exactly are they accomplishing that?

Anna Gifty:
And that led me to connect with several different communities on campus, including the Meyerhoff scholars that I mentioned before. But also MARC U-STAR, which is now you ride scholars. And the MARC U-STAR program is really what ushered me into this world of research, and exposed me to the fact that there's actually a lot of funding opportunities for those who are interested in getting a PhD or doing some research related field. A lot of government agencies, as well as foundations will actually throw money at you to go and do these things professionally, because of the lack of diversity in those fields.

Bobbi Rebell:
Very interesting. So I'm hearing the first thing you did, is you thought realistically about what was worth the dollars. What's the return on the money in choosing the school. And then the second thing you did is you followed the money. You didn't look at a field that some people might look at that, and I don't want to call anything out as a journalist. But there are certain fields that have more funding and certain fields that don't, because of the market demands. You are looking and seeing the market had demand for people in STEM, especially recruiting probably women and minorities. And so you thought, "when I'm choosing what to do in life and what to study, I'm going to go where there's a need and therefore where the money is." So continue. Tell us the rest of your story.

Anna Gifty:
Sure. So what that led me to do, at the time I was a biology major. But I was exposed to this field of research, and biomedical research, and noticing that there was a lot of funds. I'm the kind of person where when I find out information, I am happy to share it with my colleagues and those who are coming behind me. And so there were a lot of different scholarship programs that were coming up through the NIH, coming up through the NSF. NSF by the way, is the National Science Foundation. NIH is the National Institutes of Health. And they have a lot of government funding to get more minorities into the biomedical profession. But at the same time, I also got exposed to data analysis, and that is what really led me to go and pursue mathematics. I ended up changing my major in my junior year. Which at first was kind of scary for my parents, but it paid off.

Anna Gifty:
So essentially when I switched to math, I also recognized that there was this field called economics, after having several conversations with colleagues and friends and teachers and other professors across the country. And that economics specifically, is the world's best kept secret, in terms of a profession that gives you guaranteed funding for your graduate education. You're definitely going to get a job after you graduate. And so thinking about all of these things, I said, okay. Economics is really something that I think for me, it speaks to the kind of questions I want to answer, but they also have tremendous funding opportunities. And one thing that I noticed was that there were internships that would pay tens of thousands of dollars for you to just go there and do some data analysis for somebody. And so that's something that I ended up doing. So I actually ended up participating in a Summer program that was in partnership with UMBC called the University of Chicago bridge program. And that allowed me to actually pay off the rest of my tuition for that year.

 
A lot of people have money to give but it’s not until you approach them and ask them about it that they actually tell you where the money is.
 

Anna’s Money Lesson

Anna Gifty:
My advice is simply to think about the different funding opportunities that are available within your field, and to be optimistic about that. What I mean is that, even if you're a journalism major, there's definitely funding for journalism majors. And so you have to go out and look at your network as well as your academic and professional resources, to see where the money is. A lot of people also have money to give, but it's not until you approach them and ask them about it, that they actually tell you where the money is. And so that's another piece of advice I would share with individuals.

Bobbi Rebell:
How do we even find those people though? If they're not advertising and they're not listed somewhere, where do you even begin? Especially now when everyone's stuck at home?

Anna Gifty:
That's exactly right. I think one thing that we have at our fingertips is the internet. So, actually doing a cold search, and looking up different opportunities and whether or not things align with where you are in life. But I think the other thing to look into, is people you're actually close with. You guys have professors or maybe bosses that might have access to networks that actually have access to capital. Those are the people you really want to tap in. Kind of drawing on the relationships that you have currently, to really build upon a network that allows you to gain access to funding, to do what you really want to do.

Bobbi Rebell:
Do you have any examples of what you would say in an email?

Anna Gifty:
That's a good question. The first thing I would say is obviously, "Hello. Thank you so much for allowing me to reach out." But then what I would go in and say is that, I'm somebody who's looking for funding opportunities right now for X, Y, Z. Can we get on a call? Can we talk a little bit more about this? And I think that you have to approach it like that. You can't say, "Can I talk to you so I can get money?" That's not how you want to approach it. You want to say, "Can I talk to you so I can learn more." That way, that gives room for that individual to actually speak on their expertise and their knowledge about the topic. They may actually tell you way more than you were going to initially ask for. And that's what you want to do in leaving room during the email.

Bobbi Rebell:
You make a really good point about listening. Because when you let them talk, you may discover that they have a need that you can fill, and get to know them better, and then develop that relationship.

Anna Gifty:
That is my hack for life. I always say that when you ask people enough about themselves, at some point, they will say, "What about you?" And that's when you can talk a little bit about your journey.

 
When you ask people enough about themselves at some point they will say “what about you” and that is when you can talk about your journey.
 

Anna’s Money Tip

Bobbi Rebell:
So for your everyday money tip, you have some advice, especially for young people who have to approach both the maybe Summer Internships, or their first jobs. And they're coming out of school at a very fragile economy, should they just take anything they should get? Or do you still have any leverage? And if so, how do you even ask?

Anna Gifty:
That's a tricky question, and it's a question I'm currently dealing with right now. And I think it depends on what you ultimately want to gain from the kind of job that you end up doing. So if you really just need a job, of course if somebody offers you a job, go take it. But if you are really trying to maximize the skills that you've been able to acquire over your collegiate education, then yeah. It might be worth waiting it out just a little bit, to see if something better comes along.

Anna Gifty:
I will say transparently in the economics world, they're going to be hiring like business as usual in the Fall. Because they're not deeply affected by what's happening versus the retail space. Which I think that obviously a lot of those jobs are just being destroyed by the fact that people aren't shopping, right? So I think you really want to gauge what industry are you in? Is it necessary for you to be working at this very moment? And third of all, is there a way for you to draw on the networks that you already have to gain access to the resources that you hope to get?

Bobbi Rebell:
And of course, echoing what we said earlier, think about the field that you're in. Think about the longterm viability of your career choices, and maybe you have to pivot.

Anna Gifty:
That's exactly it.

 
I am the kind of person that when I find out information I am happy to share it with my colleagues and those who are coming behind me.
 


Bobbi’s Financial Grownup Tips:

Financial Grownup Tip #1:

Take a good hard look at where your money is going and don't be in denial. I joked about it, but it's actually no joke. Fields like journalism are consolidating and having a tough time. I have so many friends that have been laid off and are taking large pay cuts, and really are still likely to be laid off even if they are still employed. They're really worried. So if you want to earn money, why would you go where the money is not? Now, I'm not putting down journalism per se, I love what I do. But you should think about the economics of the career that you are looking at. Anna is looking forward and sees a deep need for really smart data analysis and economics related jobs.

She will be in demand, and will have a negotiating leverage. When it comes to getting paid, she can ask for more money. Follow where the money is and where it will be, and get real about where the money used to be and maybe is no longer. There's a reason I have multiple income streams, but that's for another podcast.


Financial Grownup Tip #2:

Ask for the money even if it's not being openly offered, Anna says, "A lot of people have money to give, but it's not until you approach them and ask them about it, that they actually tell you where the money is." I am not a scholarship expert, but I know from some of the guests that we have had on this podcast, that a lot of money really does go unclaimed. Take the time to look and to ask. And that goes for any opportunity.


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Financial Grownup Guide: 10 Ways to Brag Better with Author Meredith Fineman
Meredith Fineman

Finepoint CEO Meredith Fineman, author of the new book “Brag Better” shares why learning the right way to brag about yourself is essential to reaching your goals. Then walks us through 10 ways to brag better including how to integrate super power words, avoiding qualifiers, using nightmare questions and how to prepare ahead of time to get the best results. 

10 WAYS TO BRAG BETTER

  • Make a list- because facts are facts

  • Use super power words

  • Consistency as a baseline for success

  • Avoid verbal undercutting ex: qualifiers

  • Be loud- even if you have to write it down beforehand

  • Understand the different between being direct vs being blunt or confrontational

  • Avoid intentional invisibility 

  • Tap into 4 key elements of a brag: Gratitude, Pride, Presentation + Showmanship

  • Consider your audience

  • Use a nightmare question

Episode Links:

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Some of the links in this post are affiliate links. This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. All opinions remain my own.


Transcription

Bobbi Rebell:
Hey friends. So does the idea of bragging about yourself make you a little bit cringy, maybe a lot cringy? Now with all of us at home, or at least most of us at home, it can feel even more awkward, but our guest today says we have to do it. We have to make it happen. She is going to tell us the right way to do it and most importantly, a way to do it, that we're going to feel good about.

Bobbi Rebell:
First, a quick welcome to everyone to the Financial Grownup podcast. We have been doing a series of Financial Grownup guide episodes during the Coronavirus quarantine, and this one I think really hits home for all of us who are still at home. The advice offered by our guest author, Meredith Fineman, in her new book, Brag Better, was a total eye-opener to me and probably will be to many of you.

Bobbi Rebell:
Although they are easy to implement, they're not things that we necessarily are doing or know about, so it's a really great tutorial on getting comfortable with bragging. I've been putting a lot of her tips to work already and seeing results. Here is Meredith Fineman.

Bobbi Rebell:
Meredith Fineman, I'm so happy you're here and congratulations on your new book.

Meredith Fineman:
Thank you. I'm very happy to be here. And I wrote a book, I did it and it's done. It's out there.

Bobbi Rebell:
And now you get to talk about it and brag better because the book is actually called Brag Better. Tell us about it.

Meredith Fineman:
I really set myself up in this case because I wrote a book about talking about your work, so by proxy, I'm really just going to have to talk until I'm blue in the face to anyone that will listen, which I already do, but it's going to have to be a little bit more extreme.

Bobbi Rebell:
Well, you are the queen of the best kind of what I would call self-promotion, but you do it in a way that works. And you've actually been coaching me behind the scenes even before we hit record here.

Bobbi Rebell:
So first of all, I have a to-do list already of things that I need to be working on. You brought for the Financial Grownup community, 10 Ways to Brag Better which of course is as I said, the name of your book, let's start with the first one. And then by the way, everyone hang on to the end because you have a special gift for the audience when we get to the end.

Bobbi Rebell:
The first of 10 ways to Brag Better though is to make a list because facts are facts. Why is that important to remember? Facts are facts.

Meredith Fineman:
Bragging is stating facts. I mean, if you've done the work, why not talk about it? You're not lying about it. So take a pen, do it on your phone, do it on a Google document, send yourself an email of 10 things that you've achieved, no matter how small you might think they are. So a big thing would be like, "I got this award in my industry." But even if it's like, "I killed this presentation or I did really well in this meeting or I pitched someone to be on my podcast that I was afraid to talk to." All of those things are wins and they're true and they're facts, so bragging is stating facts.

Meredith Fineman:
There are lots of different ways to insert it into whatever it is you're doing. You open up your social media and you're like, "I snagged an interview with Meredith Fineman and I'm so excited." Because also I would want to promote that and then there you have cross promotion. So that's a nice thing someone would say to me on the internet, the idea that someone would think that booking me is a big deal, feels really nice. So then I would retweet that or I would reply and say, "I'm so excited to go on." And people might see that and you make another guest out of it, it's just sharing.

Bobbi Rebell:
All right. Number two, use super power words.

Meredith Fineman:
Yes. So super power words are words to describe your voice and your tone and your brags. But super power words are words that feel like you and feel like how you want to be perceived. So mine-

Bobbi Rebell:
So what are your super powers?

Meredith Fineman:
Yes, mine are funny, thoughtful and helpful. I always love making people laugh and making sure this isn't so boring and feels so much work, and thoughtful, that I've taken almost a decade, developing this concept and thinking about how I want to share it.

Meredith Fineman:
And then helpful helping people brag better. And in this case, those three things are words I think back to, whenever I think about sharing something or doing an interview or writing something.

Bobbi Rebell:
And one of the things that I loved about the book is you then have, I was trying to think of the words for myself and I was drawing a blank. I turned the page and you had a whole list of words that I could kind of circle which ones I thought applied to me. And you also give people permission to change those words as you go through life.

Bobbi Rebell:
So I thought of supportive. I try to be supportive of not just my friends, but also peers in the business. Polished because I always try to appear polished and be polished for my clients and anyone that I interact with in business, and also professional, which is also very important in this time we're in with this quarantine is to remain professional when you are working. So those are mine right now that I pulled from your list, but they can change.

Meredith Fineman:
And you don't have to be married to them. I've gone through lots of different 'voices' in terms of how I've written or the work that I've done. And it will probably also change, but it's grounding to just at least narrow it down to three things. And there is a list in the book of all different adjectives that you can use that hopefully will help you focus the way you talk about yourself.

Bobbi Rebell:
Next thing. Number three, consistency as a baseline for success. Tell me more about that.

Meredith Fineman:
I'm a PR person. This book stems from basically using the habits of publicists, pitching, packaging, getting what you want only by asking without exchanging money, earned media, that's what earned media is.

Meredith Fineman:
This idea of breaking through the noise and that is just absolute consistency of message. You have to tell people what you're going to tell them, you have to tell it to them, you tell them what you're going to told them. It's a journalism adage that I traced back to a preacher in the 19th century.

Meredith Fineman:
But basically, you just have to hit people over the head with your message because you have to be incredibly consistent with it. We all walk around in our own heads with what we've done and many people will come up to me and talk to me about work I did a decade ago and have no idea that I work on bragging. It's wild to me and I cannot believe that.

Meredith Fineman:
And it's just drills home that you have to consistently tell people what you're up to because every single audience is different. You might feel like you're talking about it all the time, you might feel like you're sharing it all the time on social media, but the shelf life of a tweet is an hour. Every single time, different eyeballs are on something or you're in a different group of people. It's never, ever, ever the exact same audience.

Meredith Fineman:
And that consistency also builds up online for someone to be able to tell who you are and what you want in 30 seconds or under, otherwise they're going to move on.

Bobbi Rebell:
The next thing is something that I do that you are helping me get over and it is avoid verbal undercutting. For example, qualifiers.

Meredith Fineman:
Yeah. So shooting down your message before someone else can, whether it's, "I hate to brag, but, or, Oh yeah, I've just got to plug this." Just do it. You don't have to tell people you're doing it. And the problem is when you tell people you're doing it, it highlights your insecurities or fears or anxieties and that translates to the person that you're talking to or writing to or speaking to.

Meredith Fineman:
So what it tells me immediately, and that anxiety transfers to me, because I'm like, well, that person feels weird about sharing this thing, so then I feel weird about sharing this thing, and instead of it being an opportunity for me to share something for you or not even share, also revel in that joy of doing something with you instead, it actually isolates you and drive someone away, but also doesn't allow them to help you.

Bobbi Rebell:
Excellent point. The next thing is be loud, and one of the tips you give people, if they're not sure how to do this is to write things down beforehand, so they can feel more prepared.

Meredith Fineman:
Yeah. Everyone's always like, "I don't want to have my notes with me. People might think that X, Y, and Z." And I'm just like, "You only look more prepared." And I bring note cards up on stages, I give tons of speeches. It makes me feel better, it makes me a better speaker, and I felt bad about it for a while, but then I realized I'm never like watching a speaker and if they have note cards being like, "Man, they have note cards." Nobody cares.

Meredith Fineman:
First of all, nobody cares. But second of all, even I've coached people to bring their questions written down on a piece of paper to a meeting. People don't know what's on that. They can't see it, it just looks like you have your work together and that you know what you're going to say. And even for extremely powerful people, I've written out verbatim like, "Hi, my name is so and so." Sometimes you need that, and you probably don't need it, but if it makes you feel better, go for it.

Bobbi Rebell:
I find that what I do whenever I'm giving a speech, I take a copy of the script and I actually put it underneath the seat that I'm going to be sitting in. I have never once used it Meredith, but knowing it's there gives me so much confidence that if whatever things go down, if the teleprompter goes down or I lose my phone connection, if I have some notes in my phone, there's always a physical hard copy, literally under the seat cushion for me. If I needed it, and it's just, it's really a psychological thing.

Bobbi Rebell:
And the next one's kind of a followup to this and that's about understanding the difference between being direct versus being blunt and confrontational. It's okay to be direct, it's good to be direct.

Meredith Fineman:
We're recording some quarantine right now, but directness and being explicit is so important because we can't physically be together. We'll see, whether or not that's the case. And I mean, either way, it will transform the way we work and think about the future. And there are so many different virtual tools that will continue.

Meredith Fineman:
So yes, there's nothing wrong with being direct. For women, it often can be perceived as angry or rude or nasty and those are just gendered sexist layers. But of course you're not necessarily prime to be able to be direct, but it honestly just gives everyone a lot of time once you start doing it.

Bobbi Rebell:
All right. Number seven, tap into four key elements of brag. So I kind of wrap these into one. Gratitude, pride, presentation, and showmanship.

Meredith Fineman:
So in constructing a brag, which is sharing an accomplishment, sharing a fact, that's all it is. It just happens to have this word on it, which is the only word we have, which is why I use this word, in addition to it also getting people's attention.

Meredith Fineman:
So when I think about what makes a good share, let's call it. There are elements that can make you feel more comfortable. So there, we talked a little bit earlier about verbal undercutting. There are things to go for instead of shooting yourself down, and those things are gratitude, pride, presentation, and showmanship.

Meredith Fineman:
So let's say that I gave a talk that I'm proud of. Gratitude. "I was so honored to be a part of this panel, you would love it if you took a look at this video." Pride, "So thrilled to have been on this panel, like I can't believe I was asked to do it. And I'm so excited about it." Presentation, "Check out this panel I was a part of, I clipped it down to two minutes."

Meredith Fineman:
For Instagram one minute, I think they'll allow you. So the thing about how you present something in a way that's your reader or watcher, listener, audience can digest it.

Meredith Fineman:
Showmanship, is adding flare, adding personality, adding spice. If we're still sticking to an Instagram video, "Like check out this talk I gave. Like here's one minute where I thought I did a slam dunk. Hopefully you agree." And something else punchy, that's totally up to you. That's totally style contingent.

Bobbi Rebell:
Those are all very deliberate and things that you can think about and really put your best foot forward.

Bobbi Rebell:
Okay. Number eight, consider your audience.

Meredith Fineman:
Yes. You got to work backwards. What do you want? What kind of visibility do you want? And when I say visibility, that might mean recognition from your boss, that might mean recognition in money. That might mean a raise, that might mean fundraising. That might mean recognition on television. Those can mean all different things, but if you are someone who wants to be on TV, more, having a popular podcast isn't going to help a TV booker want to book you because they care about what you look like and how you appear on television, if you've done it before and what your talking points are, a completely different medium.

Meredith Fineman:
So you need to be doing video, you need to make it abundantly clear that you want to be on TV. If you've been on TV before you need to list those links, you need to make a reel. You need to have up to date headshots and show that you can do that really well, so that a booker will potentially take a chance on you.

Meredith Fineman:
So where does your audience live? That's an extreme example. But thinking about-

Bobbi Rebell:
But you've been doing that with the book, even now. You've been actually demonstrating that in your plan to promote your book.

Meredith Fineman:
Yes, and reaching out to everyone I've ever known, but yes.

Bobbi Rebell:
But you're also being very thoughtful to reach out maybe in the strongest way to people that would be the most supportive of the book and then have the audiences that are going to be most interested in the book.

Meredith Fineman:
Yes. And in thinking about promoting Brag Better, there's a lot of different prongs to this approach. It's about people that love me and care about also elevating my voice. A huge part of Brag Better is bragging for others and passing that microphone. It's not just about you at all.

Meredith Fineman:
So my asking people to promote me is actually pretty scary, since I'm the one always doing all the promotion myself. Also, thinking about outlets where this would really apply and where this would really add to people's experiences versus just sell books or get eyeballs. That's good too, but I care about impact.

Bobbi Rebell:
All right. The next one is for people that kind of get a little scared sometimes, and that is to use a nightmare question.

Meredith Fineman:
So I go into this in depth in the book, but the nightmare question is, I do this with every client that I counsel and ask them, "What is the absolute worst thing a conference organizer, journalist, booker, recruiter could say to you or ask you? Like what is something so off the walls, but it's basically just encapsulates your anxieties."

Meredith Fineman:
Let's try in this case. It's like, "Have you ever considered that this book is a piece of abject garbage and nobody will read it. And it's not necessary, and you just sort of made a fool of yourself."

Meredith Fineman:
Now that's deranged. First of all, nobody's ever going to ask me that and then you cook up an answer for it. And I say, "Well, no, actually I'm really proud of this book. I worked really hard on it. I do think it's needed. I do think there's an audience for it. And I'm not really open to your judgments at this time."

Meredith Fineman:
Now, I still feel those scary feelings of inadequacy and putting out a piece of art into the world and what people are going to say. It's a really scary thing to do. But that idea of a nightmare question is just something that nobody's ever going to ask you.

Meredith Fineman:
But what is that one deep dark thing you torture yourself with at three o'clock in the morning and bringing it into the light and answering it and having a canned answer. But if anyone asks you your nightmare question ever, I'll be like, "I'll give you a refund." Which I can't legally do, but I'll try.

Bobbi Rebell:
You'll figure out a way. And speaking of what you're going to give to your readers. Number 10 is actually working from home and bragging better. And you have a special something coming out for that.

Meredith Fineman:
Yes. Who could have predicted, I mean, virologists or epidemiologists or scientists could have predicted coronavirus, but I mean, publishing and putting out a book in this time is pretty wild. And I realized very, very quickly that I needed to write an extra chapter about bragging better from home and bragging better online, because we can't get in front of people, and that is a huge part of bragging and a huge part of business.

Meredith Fineman:
And so many different industries are impacted in job search, and there's just so much going on. So it didn't make it into the book, but bragging better from home and online will be released to the public in the coming weeks. And I'm also recording an audio version, so you can listen to it too, if you're taking a quarantine walk, because it has to be said.

Bobbi Rebell:
What is your number one tip from there? Give us a sneak peek.

Meredith Fineman:
I'll give a tip, but first acknowledging everybody's having to shift everything and there are a lot of conversations about whether or not, I mean, you can do nothing in this time, but I personally feel empowered by productivity and empowered by being given things to do that will make an impact.

Meredith Fineman:
I would say the tip is now is not the time to necessarily break through with your message, but it is a time where the world feels like it's on pause in a lot of different ways, and it's a really great time and I don't know if we will ever get time like this again. And for some people, I have the luxury of time, that's a privilege and if you're not an essential worker and et cetera, et cetera, now is a really great time to take stock of what you are putting out, to take a second and think about starting a personal website, to take a second and look at your email signature, because we don't normally have time to do those things and it is an overall reflective time.

Bobbi Rebell:
Great advice. Tell us where people can find out more about you. We know the book is going to be everywhere and they can order it online and all the places.

Meredith Fineman:
Yes, it will.

Bobbi Rebell:
Where can people find out more about you and all of your different, your business, your book, your podcast, all the things, Meredith.

Meredith Fineman:
All the things that I love doing and stuff. You can find me online at meredithfineman.com. That has links, everything about the book. The book has its own website, brag-better.com. Please for the love of God buy this book, so that I can continue to wear designer discount resale clothing.

Meredith Fineman:
You can buy the book from, the big guy or small indie shops. I have a podcast called It Never Gets Old, ingopodcast.com and all those different things on all the social media is at MeredithFineman, but I would say my Instagram is where I spend a lot of my time, which is just at MeredithFineman, where all my good memes are.

Bobbi Rebell:
Thank you so much.

Meredith Fineman:
Thank you.

Bobbi Rebell:
So cool that Meredith added that extra chapter about working from home and how to brag better in this new situation we're all in.

Bobbi Rebell:
We're going to leave a link to it in the show notes, so you guys can all download it for free. I got an early copy by the way of the book and it is the perfect read to get re-motivated as we move into what I hope is a reopening phase of the pandemic. Let me know how you brag better. DM me on Instagram at BobbiRebell1 and on Twitter at BobbiRebel.

Bobbi Rebell:
Get on my grownup list. It is free, I would love to have you. We share lots of tips about how to live a grownup life. Go to my website, Bobbirebel.com to do that.

Financial Grownup Guide: 6 ways to help your aging parents manage their money

As the coronavirus lockdown goes on, more elderly are separated from their families, and managing money for them can be a challenge. Bobbi is joined by Amy Blacklock and Vicki Cook, the team behind Women Who Money, for a checklist of ways we can all make sure our parent and older relatives finances stay on track. 

Amy Blacklock and Vicki Cook

6 Ways To Help Your Aging Parents With Money

  1. Tracking expenses and budgeting

  2. Check in on their technology

  3. Checking your credit report

  4. Monitor Charitable Giving

  5. Protecting them from people who are trying to scam them

  6. Long term planning for medical expenses


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The lesson from Brad Pitt that taught Middle Finger Project author Ash Ambirge how to sell like a superstar

A lot of us feel squeamish about selling but even movie stars have to sell their work. Ash Ambirge, author of The Middle Finger Project: Trash Your Imposter Syndrome and Live the Unf*ckwithable Life You Deserve shares her story of getting inspired by Brad Pitt to get past her fears and succeed at selling.

Ash Ambirge

Ash’s Money Story:

Ash Ambirge:
When I was watching TV one day from my apartment in Santiago, Chile, where I was living at the time, an ad for Brad Pitt's new movie popped onto the TV. And there, this guy is like giving this big interview. He's all over the place. He's really excited about his new movie. He's telling Oprah or whoever, Ellen at the time, all about this thing that was coming up. And I looked at him and I thought, "Oh my God, even people like Brad Pitt need to promote their stuff. He's not exempt from this either. And look at him doing a fine and eloquent job."

Bobbi Rebell:
How did you translate that to yourself?

Ash Ambirge:
Yeah. So when you see Brad Pitt standing up and saying, "Hey everybody, so my new movie comes out on March 3rd and here's what it's about and I really hope you guys show up," you realize that the key to selling has nothing to do with selling, it has everything to do with enthusiasm. Brad Pitt was enthusiastic about his movie and I wanted to feel that way too about the stuff that I was selling.

Ash Ambirge:
And so I started switching my approach. Every single thing that I was doing, whether it was an event or not, I started telling everyone about with the utmost enthusiasm. Because when I believed in the things that I was creating and making, other people automatically felt like they could believe in it too. And it created this chain reaction. And a part of that was also understanding that I could no longer sell the things that I wasn't really enthusiastic about.

Bobbi Rebell:
Wow. So true, and yet we don't always really process things that way.

Selling is always helping

Ash’s Money Lesson:

Bobbi Rebell:
what is the lesson for our listeners from that story? How can people make it their own?

Ash Ambirge:
Whenever you go into any interaction, and it doesn't matter if you're an employee or you are a freelancer, you have to approach it from the perspective of an advisor. This is what I look at now and it's like, "Okay, hey person. Yes, I'm really excited. Here's the stuff that I'm doing. Here's how I think it could help you." Talk to them about what you actually have to offer in the most brightest and brilliant way you can muster, as opposed to looking at it like, oh, I'm just a lowly employee or a lowly freelancer and I'm here just to kind of take orders from people and wait and hope that they give me their money and hope that they see that I'm actually awesome.

Ash Ambirge:
Instead, you have to look at it like you're an advisor and you are here to just be the most enthusiastic you can about this thing that you are selling. And when you approach it with enthusiasm and like, "Hey, I'm just here to help, let's talk about how I can help you," it changes everything from feeling ick and salesy, to being like, "Oh my gosh, this person is my guardian angel. I'm so excited that their here." They will be thrilled to hear from you.

Bobbi Rebell:
And that shift in mindset is key because people can tell when you're selling versus helping them. There's a difference.

Ash Ambirge:
Yeah. Oh yeah. And that's it, selling is always helping. We always feel like we're bothering people, but if you genuinely set out to help somebody, it doesn't even matter if you're just great at makeup, if you are great at finances, whatever the thing is that you're great at, that's all you're doing. You're showing up and being like, "Hey, do you need my help?" That's it. It's simple. "Hey, do you want my help? I have this thing for sale. You can totally buy it. Let's do it."

Enthusiasm is the greatest pitch there is

Ash’s Money Tip:

Ash Ambirge:
It does have to do with hot dogs and Jersey. It's called the hot dog theory of money. The hot dog theory of money is to help you anytime you get all scared and intimidated when you are sitting there in your boss's office, or you are asking a client to give you more money, A, because hotdogs are hilarious, and B, because they really do simplify this and make it way less scary.

Ash Ambirge:
So if you were a vendor on the Jersey shore and you're out there selling hot dogs, and some guy comes up to you and is like, "Yo man, hey, how much for a hot dog," you are not going to hm and haw and get all nervous about stating the price of the hotdog, you're not going to say, "Well, since it's the first time that you're here, maybe we could work out a deal," or, I don't know, "Did you have a budget in mind for how much you wanted to spend?" None of that, because we understand intuitively that if we're actually a vendor selling a hotdog on the Jersey shore, the price is the price is the price for a reason. It includes all of the manufacturing costs, it includes the delivery, it includes the packaging, the branding, it includes my time sitting there just selling these hotdogs, and whatever other costs are involved.

Ash Ambirge:
And it also is going to include the person who owns the company. It's going to include their profit, and we never ever factor in our own profit and our own worth when it comes to asking for money. So, the next time you have to ask for it, think about it. You are just stating the price of a hot dog. That's it. This is what it costs, would you like to buy it?

Bobbi Rebell:
That just makes so much sense. And that's something that really was a huge turning point in your business because you were making mistakes early on, and then by having that mentality, you started to have firm prices and it changed everything.

Ash Ambirge:
It did. I used to work in advertising before I became a freelancer, and one of the things I learned from that was they would send us out with rate cards and the rate was the rate was the rate for the magazine. And it was very straight forward. So I adopted that posture when I walked into meetings with my own clients now and just said, "Hey, so here's how much it costs. Here's what it includes." It's so much less complicated than we make it in our heads. The price is the price is the price for a reason and that includes every single thing about you that you're bringing to the table, from your enthusiasm about your stuff, to the way that you package it, to all the stuff that you know. I mean, it is so worth it, but sometimes we may seem way harder than it is.

Bobbi Rebell:
Well, it's hard because we can be insecure about our own self-worth. And your book, one of the many things that I love about it is there's so much in there that can give us the confidence to be more secure and to be stronger in negotiations, and also in advocating for ourselves and for our businesses. One of my favorite quotes in the book, there's so many, but anyway, one of them is, "If you build it, they will come is basically for a jelly donut to magically appear in your hand."

Ash Ambirge:
Okay. Seriously. I mean, and for my listeners, this is the kind of stuff, but you're making a real point. It's just not going to happen if you just think they're going to come because you built it, right?

Bobbi Rebell:
Yeah.

Ash Ambirge:
But the key really goes back to enthusiasm. Like when you are enthusiastic about the thing you're selling, even if it's yourself and your talents, then great. And it just shows up naturally and you don't have to put all of this weird professionalism around it and all this weird like anxiety that happens. Like you're just there to help everybody.

Bobbi Rebell:
And speaking of that, one of my favorite quotes is, "Enthusiasm is the greatest pitch there is," because of just what you said. If you love something and you believe in it and you believe that it's going to help the person who might potentially buy it, that's a much stronger sell.

Ash Ambirge:
It's a much stronger sale. And I've sold myself to companies that way as an employee and as a freelancer, no matter what it is. That's what they love about working with people because no one ever hired anyone to be unhelpful, right? So if you can demonstrate that you are here to legitimately help them, that's wonderful. And then they can figure out how to teach you the on the job stuff that they need to know. Enthusiasm is so underrated.

Bobbi Rebell:
Yeah. And a lot of us get tempted to offer to do things for free just to prove ourselves. But another one of the quotes that I love is, "Charging money is a sign they can take your offer seriously."

Ash Ambirge:
Yes. And so is showing up consistently for yourself in whatever form, and following up with those clients in some kind of a very systematic way shows them that you take their business seriously and they can trust you. Because there's nothing worse than some guy who's like, "Hey I can help you with your SEO for your website." And then he's like, "Hey, just give me admin access to your site," and doesn't do any kind of like contract or have any kind of process. Having those processes in place and actually sending out those kinds of things and charging fair good money is a sign the client can trust you.

Charging good, fair money is a sign the client can trust you

Bobbi’s Financial Grownup Tips:

Financial Grownup Tip #1:

You can find inspiration everywhere. Brad Pitt, not the first person you think of when it comes to business necessarily, and he didn't come from a privileged background. Brad Pitt did not go to a fancy college and he isn't even officially in the sales business, except he is, and to a large degree, we all are. Even if you are just even applying for a new job or trying to get a new client, you're selling yourself as a solution to their problem. That's the job to fill.

Financial Grownup Tip #2:

With all of us working from home these days, there is a temptation to go super casual. And in some cases, that can work, but Ash talks about processes, having set prices and being professional, running a business, a professional business. People take you seriously then. Let's not forget that you still need to be on time. You still need to look neat and professional, even if it's a little bit more casual. You want to follow up efficiently just like you would if you were getting up and going to an office. If you want somebody to give you money, don't forget her advice. You need to be enthusiastic, even as hard as it may be with everything going on these days.

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That time we joked about $18 cocktails with Dumpster Doggy’s Amanda Holden
Amanda Holden

Pre-coronavirus we joked with Dumpster Doggy Blog’s Amanda Holden about her decision to upsize her life and move to New York City, and all the ridiculous expenses that were becoming part of her new NYC life. 


Amanda’s Money Story:

Amanda Holden:
I just made the move. I came out to New York City alone. I've never lived on the East Coast before. I moved from Portland, Oregon, and so it was a super big change, but one that I had started thinking about probably about a little bit more than a year, a year and a half, two years ago as something that I wanted to do. And so I saved up my money. I built up my business. I waited until I was ready and then I moved out here for no reason other than I wanted to be here.

Bobbi Rebell:
I love that. Tell me more about what the change was like financially.

Amanda Holden:
Sure. So I did market research on rent prices and then also just normal cost of goods, groceries, also sales tax. I moved from a state that didn't have sales tax, so everything is going to be automatically about 10% more expensive in New York City, so taking that into account as well. And what I did, and this is not necessarily what everybody has to do, but what I did is I wanted to make sure that I had a year's worth of rent saved and a year's worth of my business taxes saved. So I actually saved quite a bit of money in cash before making the transition, knowing that it's really hard to understand how expensive it's going to be to live in a city until you're actually doing it yourself.

Amanda Holden:
I asked friends and I can hear from them, but they live different lives than I do and so what I spend money on is not what they spend money on. I knew that some of it's a guessing game and just getting to a point where I had a big enough cushion that I felt comfortable doing so was essentially all that I did. And I'm really lucky in that I am extremely light on my feet. It's just me. I moved with literally two suitcases and I'm not even exaggerating, and that just makes it really easy as well. If I need to pick up and leave and go back, then I can certainly do that, which helped give me some flexibility as well.

Bobbi Rebell:
So tell us more about what was as you expected financially and what surprised you financially moving to a bigger city and a more expensive city?

Amanda Holden:
Bobbi, every single cocktail here cost at least $18.

Bobbi Rebell:
Yeah, that's not bad. 18 sounds about right. Definitely, you can go more.

Amanda Holden:
It's truly terrible. So I moved from Portland, Oregon, but I also lived in California for the majority of my adult life. I was in school in L.A. and then working in investment management in San Francisco. Which is an expensive city.

Bobbi Rebell:

It's an expensive city.

Amanda Holden:

It's not cheap there either. No, it's not. But when I was there, the years that I was there, I left actually in 2013, which is crazy that it was so long ago, you could absolutely, the bars I went to, you could absolutely walk in and get a whiskey soda for $6 or $7. At least the places that I was going to. But in New York city, I don't think that I quite expected that my fun budget was going to need grow by more than double because Portland is a really cheap uneasy place to drink. And so that has been a surprise. Obviously, I'm paying more in rent, but there's some other things where I feel like I'm saving money. I don't have a car here. I had a car in Portland, and so that's nice. I love being able to walk. I love living in a walking city. I love public transportation.

Amanda Holden:

That's been really great to not have to have my car and so after it all shakes out, yeah, I'm definitely spending more money here, but I'm also just pretty naturally good at sticking to a spending plan and even in a more expensive city, I do a pretty good job of saving.

Bobbi Rebell:

One thing that a former guest here on Financial Grownup said, Barbara Corcoran, she talked about the fact that she liked having a little bit of a fire under her because it made her want to earn more. And she says it works, that needing to have more money to live the life you want actually motivated her successfully to earn more money. What do you think about that? Do you think that being here has helped your business because you want to do all the things, you want to be able to go have that $18 cocktail, if you want it?

Amanda Holden:

Absolutely. I think that's absolutely a driver and maybe even more than that, just being surrounded by people who are doing and who are ambitious and who are trying to squeeze every last drop out of life and it's not like people in Portland aren't doing that, people in Portland are absolutely doing that, I know some of the most wonderful and creative people there, but the pace of life is certainly slower. And so there's just a different cadence to being in New York City that I think helps and it's energizing and I feel very alive here. Man, nothing like walking through the streets of Manhattan and getting an umbrella right into the eye to really make you feel alive when you're here. Yeah, that's definitely a motivating factor.

Bobbi Rebell:

Looking back, are there things that you in retrospect would have done a little bit differently in terms of the preparation to basically up-size your lifestyle? I mean, it's just a more expensive place to live.

Amanda Holden:

I think that doing the saving is doing the work. Coming with some sort of financial cushion was imperative to me moving without taking on a whole bunch of financial anxiety, because I could see having a bunch of financial anxiety. If I was to do one thing differently, I probably would have worked on creating some more passive income streams before I got here, not only because having a passive income stream is really helpful, but also because the cost of building out something like, let's say, a video course or something like that is going to be much cheaper to create in Portland than it is going to be in New York.

 
There’s just a different cadence to being in New York City ...  it’s energizing and I feel very alive here.
 

Amanda’s Money Lesson:

Amanda Holden:

I think that the lesson here is that if you have a financial goal, it is worthy and you don't have to listen to what anybody else says your financial goal should be, but just make a picture of it in your head, make a bank account to match it, and then just hit that goal hard. I'm a firm believer in the value of really conceptualizing your goals and really thinking about it often, like, whatever, put it on your mood board, I don't use Pinterest, but put it on your Pinterest, whatever it is, and working towards that specific goal because it is so much more motivating than if you have just some random savings account that you're just putting money into with no particular goal in mind.

Bobbi Rebell:

Did you have deadline and a specific amount of money and work back from there?

Amanda Holden:

Well, really my deadline was earlier this year doing my taxes.

Bobbi Rebell:

Mm-hmm (affirmative).

Amanda Holden:

And so I had an idea of how much I would owe in taxes. Last year was my first full year self employed doing my own business and so I had an idea of what I would owe in taxes. But you always kind of are like, "Well, until I actually do it, I could be way off. Am I going to owe $1000 or am I going to owe $40000? Where is it going to fall?" And so luckily once I did my taxes, I hired a CPA to do my taxes for the first year, I found out that I owed exactly what I expected and so therefore I had enough cushion where I was like, "Okay," I told myself this was my deadline. If I kept my cushion and didn't pay it all to self employed taxes, that I would move to New York City.

Amanda Holden:

And actually one of my good friends, I don't know if you know Emma Pattie, but Emma in Portland, she, on tax day, literally looked at me and she's like, "So are you moving to New York City?"

Bobbi Rebell:

Oh.

Amanda Holden:

I know, and I was like, "Oh, I guess I did say that, didn't I? Yeah, I guess I should go. I guess I should go now."

Bobbi Rebell:

We love accountability. Accountability is everything.

Amanda Holden:

I know. I was like, "Dang, I forgot I had said that.

Bobbi Rebell:

Yes, tell people things. That's one of my favorite tips, is actually telling people because then you have more ownership and accountability.

 
If you have a financial goal, it is worthy and you don’t have to listen to what anybody else says your financial goal should be
 

Amanda’s Money Tip:

Amanda Holden:

So my everyday money tip, if you found $300 to spend at Target, then I encourage you to consider that you have money that you can also invest in a company like Target or invest in companies in general, invest in yourself and in your future,

Bobbi Rebell:

Right. So take whatever budget you were going to spend wherever you were going to go shopping and instead shop for the stock of that company. But make sure it's a good investment too. Don't just buy blind leave. We don't want to tell you to do that, of course.

Amanda Holden:

Right, right. And this is just an example.

Bobbi Rebell:

Right. But I love the analogy because when you rethink it and you approach something differently, wait, I was going to spend $300 on groceries for my very large family at Whole Foods, maybe I can spend less and invest the extra in Whole Foods. Not necessarily recommending that investment, but the idea is there.

 
I’m a firm believer in the value of really conceptualizing your goals and really thinking about it often
 

Bobbi’s Financial Grownup Tips:

Financial Grownup Tip #1:

I love that Amanda's friend Emma held her accountable. Accountability is a great tool to use. Without it, I know I would not have accomplished many things in life, so however that works for you, tell a friend about a goal and give them permission to check in with you on your progress, and yes, to hold you accountable.

Financial Grownup Tip #2:

Let's talk about risk tolerance. It's being tested for a lot of us right now. Amanda took a huge risk uprooting her life and moving into a more, let's say, financially challenging city. Given the economic chaos we are all now seeing with the impact of the coronavirus, was it a mistake? I say no. We make the best decisions for ourselves based on the information and the goals we have at that time.





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Financial Grownup Guide: 5 essential ways to create a successful business from anywhere with Entrepreneur Cait Scudder
Cait Scudder Instagram

Entrepreneur coach Cait Scudder built a 6 figure business while living abroad overcoming numerous obstacles. She shares her specific strategies to help build a grownup business focused on sustainable product growth and revenue streams. 

5 essential ways to create a successful business

Cait Scudder:
Well, thank you so much for having me. It's great to be here and I'm so excited to be talking about this. I think for so many entrepreneurs, creating a successful business, whether you're running it from a laptop or abroad or whether you're running it out of your living room, feels like it's this enigmatic thing. So, I'm really excited to break down some really tangible steps to help your listeners apply it to their own businesses.

Bobbi Rebell:
Yeah, and I'm a little bit of a snob about this. I don't like all this mumbo jumbo. You are specific, and focused, and I love that. So, you've got five tips and then we have some other special stuff after this. So, stick with us, guys. Number one is basically, figure out the problem that you're going to solve for people, right?

Cait Scudder:
Absolutely. So, the first thing I would say if you are looking to build a six-figure business, and scale it to multiple six figures and beyond, is you have to be so crystal clear on the problem that you help people solve. It is not enough to just say, "Well, I want to be a consultant for leaders" or "I want to be a health coach" or whatever other niche that you're in. Dial that right in to get so specifically clear on the problem that you help your clients solve and how you do that with the solution that you offer.

Bobbi Rebell:
So, what would be an example of a client that had this problem and how do they really figure out what problem they were solving for?

Cait Scudder:
So, one of the exercises that I lead my clients through, let's take a health-coaching coach, for example. If you are looking to build out a health-coaching business, somebody who helps their clients achieve either weight loss or higher levels of energy, the problem that you might help somebody solve is losing 15 pounds or losing 20 pounds. What you need to do if you want to dial that right in and then be able to build a compelling brand and a compelling message from that is, get super clear. Not only on that problem point as if it's a bullet point in your notebook, but what's the pain that somebody is experiencing as a result of having that problem? So, one of the things that I think happens a lot is entrepreneurs get stuck in this messaging spiral of, well, I'm listing out my client's problems, but they're not responding.

Cait Scudder:
I think the biggest thing that happens when we do that is that we're not actually speaking to the pain, the ripple effect pain I call it, that those problems caused. So, for example, if a client is struggling with low energy, they're feeling overweight, they're feeling not confident in their bodies, how is that actually playing out in their lives? Maybe they can't walk up the stairs without running out of breath. Maybe they can't bend over to pick up their grandchild and not feel like they have to sit down. So, really dialing your messaging straight in to the problem that you help people solve. The pain that it's going to help them get out of in painting the picture and creating offers that help somebody do that in a step-by-step way is such a powerful step for your business and for your marketing.

Bobbi Rebell:
Which brings us to your second tip, which is to figure out what exactly the offer is.

Cait Scudder:
Exactly. So, the second thing that you need to do is build out an offer. I always say to my clients, especially who offer their services, so consultants, any kind of strategists is, it's very, very important to be able to build a product in your client's mind as if it were a tangible product that you could put on top of your desk. So, if you're offering a six-month consultancy package or a retainer offer, what does that look like? What's the result that somebody is going to get? And the way that you want to think about your offers is in two different pieces. The first is the framework, and the second are the features. So, your framework might look like, for example, in my business coaching consultancy, I have a framework that's based on three different things: energy, strategy, and sales. When you can nail all three of those as a business owner, you are golden.

Cait Scudder:
So, the energy piece is, what does your vibe put out? How are you attracting your ideal client, how you are attracting your audience. The second piece of strategy is, what are the offers that you're building out? How are we marketing you in a way that is magnetic in a way that draws your people in? And thirdly, in sales, obviously, we need to make sales if we're going to be in business. So, what I really recommend entrepreneurs to do if they're struggling to build out an offer, is think about what's the framework that you move somebody through and what are the features? How long is your package for? What does it include? What's the scope of work? And when you can be so specifically clear on the process that you move somebody through, the framework, and the way that you do that in the tangible breakdown, the features, that's when you really have a rock-solid offer to bring to the market.

Bobbi Rebell:
The third thing is something I am so uncomfortable with myself, get comfortable with marketing. It is so hard, Cait. I feel this personally.

Cait Scudder:
Really, Bobbi? You're definitely not alone. And I have to be honest, at the beginning when I started my business, I felt so uncomfortable with it. I felt like, "Hang on, squawking about all of this stuff that I do for other people like this is so uncomfortable." Here's what I've come to see it as. When you are marketing your services or your products or your free content even, because let's be real, promoting a podcast or promoting a blog article, all of that is marketing. You are educating and you are empowering your audience with pieces of content, with pieces of information, and pieces of education that help them move towards a result. And I think that when you can have that internal shift as an entrepreneur from, "Oh, this is so self-indulgent. Who would want to read about this? This is so self-aggrandizing." And really flip that script to say, "Hey, me showing up and waving this flag loud and proud is helping somebody else who's seeing this achieve a result," and that is such an empowered place both for you and for your audience.

Bobbi Rebell:
The fourth one, also a pain point for me, confidence in selling. I always struggle with this, Cait. I really do.

Cait Scudder:
You know what? I hear you and especially for women, Bobbi, I personally think that we are not necessarily taught to move into a sales conversation or move into a sales context, with the same level of permission and confidence that for whatever reason I feel like men just intrinsically feel. I'm sure that's not the case for everybody, but I definitely know so many women who struggle with this piece.

Cait Scudder:
Here's my take on this. When you sell somebody your product or your service, you are giving them the pathway to a solution. If you don't sell, if you don't speak about what your offer is, if you never let somebody know how they can work with you and what's possible as a result, you are literally robbing from them the possibility for getting that result and you helping them. And I think when you really flip that script and look at, "Hang on, this is not just some selfish manipulative, greasy car salesman tactic. This is me showcasing the possibility that somebody has to achieve this solution with me." You really put yourself in the game, and you give your market confidence to buy from you.

Bobbi Rebell:
And the fifth thing is, be consistent.

Cait Scudder:
That is absolutely right. I think that there is no... One of the best pieces of advice, Bobbi, that I've ever been given in entrepreneurship is, don't get too high and don't get too low. When it comes to being your own boss and running things your own way, creating your own schedule, running your own team, there's so many opportunities to get knocked off your horse to feel like you just want to throw in the towel and crawl back into bed and you just don't want to do it. And that is the biggest thing that I think swipes entrepreneurs off their path is, feeling like I had a good day, I want to show up, had a bad day, I don't want to show up. Guys, if you take one thing away from this, let it be this. You are going to have great days. You're going to have hard days. It's your commitment to staying the course. That is the thing that's going to see you through. Just remember, you cannot fail if you just keep going.

Bobbi Rebell:
I also want you to share, it's kind of a bonus for our listeners. You have a lot of everyday things that you do. Some things I do too that really help in terms of the day-to-day, like the way that you schedule your week, which is something I do as well.

Cait Scudder:
Yes, absolutely. So, one of the best hacks, oh my gosh, this just saves so much time, so much mental bandwidth for me is scheduling a CEO day. So, on Mondays, I mean, I'm on the phone a lot of the time, whether it's on the phone with clients, group calls, individual calls, collaborators, I'm on the phone a lot. Mondays are my CEO day, which means I don't take any calls. Monday is my day to work completely on my business, and not be in anybody else's business. And that has been so helpful for not only block scheduling and batching out what I need to do in a week, but also for keeping me super on point when I'm coaching on the other days and just very, very focused on what I need to do. I think that as entrepreneurs and as CEOs, one of our biggest forms of currency is our focus and our attention. So, scheduling in a CEO day is going to massively help you feel organized and sane as you move into the week. And I recommend doing it on a Monday because who doesn't love moving into the week feeling organized and sane?

Cait Scudder:
The second thing I would say is, create a little routine for yourself on a daily basis. And I don't mean wake up at 5:00 AM, meditate, do power yoga, sit in lotus for 25 minutes. No, you don't have to do any of that. For me, one of the things that I have is a non-negotiable. I wake up, I have some water with lemon, I exercise for half an hour to 45 minutes, and I move into my day after doing a little bit of gratitude practice. And I might think about things in the shower. I don't spend hours journaling in the morning. But I think that if you can mentally and physically prime your body in the morning, you're really setting yourself up for success.

Bobbi Rebell:
You also talk a lot about the mindset that's involved because it's important that we be aware of what other people are doing. First of all, we learn from them and you should just always be aware of competition, let's be real. And also, I believe a lot of competition, it's actually expanding businesses. So, I believe in cooperation over competition in general, but it's also important not to compare too much, right?

Cait Scudder:
Absolutely. So, I think one of the biggest things that knocks us off our horse is this feeling of imposter syndrome of, "She's doing it better than me" or "they already have this established company" or "who am I to come into this space?" And I think whenever that happens, and let's be real, it happens for all of us, the most important way that we can shift out of that is moving your attention from comparison, from analyzing all of your flaws and your worthiness and your capability. Taking your attention off of all of that comparison and "not good enough" noise, and moving it back to a place of service, and moving it back to a place of all of the reasons why you and you alone are the best equipped to serve your people. Why you have moved through everything that you've been through in your life, in your business and your experience in order to be able to offer what you're doing.

Cait Scudder:
And just remember, if you are not showing up for your people, you're taking away from them the opportunity that they have to experience what's possible on the other side. So, the more that you can give yourself permission to let go of the comparing mind, which is our ego's way of keeping us safe, and go back to all of the ways that you're equipped to help somebody, you're going to be of so much more service and you're going to make a heck of a lot more money.

Bobbi Rebell:
I want to finally just touch on something that you have some strong opinions on. And that is MLMs, multilevel marketing. It's important. There's some really good ones out there, but you also have a lot to say about the fact that some of them are scammy. What do people need to know?

Cait Scudder:
I think that there are a lot of amazing people out there building a successful business in network marketing. I think there are great companies out there that offer possibilities for people, but do your homework, guys. I think it's very important to know what you're getting into and to really... And this is the case, whether you're in an MLM or you're building your own business or you're working for somebody else, quite frankly, is you need to be 100% behind the mission, the ethos, the values of whatever it is that you're selling.

Cait Scudder:
So, rather than just looking at a shiny object as a way to make a little bit more money in your bank account month after month, really ask yourself, "Is being affiliated with this community or this company something that I'm going to feel proud of in 10 years? Do I align with the values and the greater impact that this company is making?" Because ultimately, whether you are just one person in a rank or you are an entrepreneur under your own brand, you are representing a brand and that brand is yourself. And so, you really want to make sure that you align at a deep level with whatever it is that you're standing behind.

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How to upgrade your lifestyle, without upping the budget with Reese Everson, author of "The B.A.B.E.S.' Guide to Generational Wealth"
Reese Everson Instagram

Reese Everson was able to drive off in a Mercedes on a Nissan budget by making some creative choices and getting real about her priorities. We also preview her latest book and share a money tip that will help you get past procrastination and feeling overwhelmed.

Reese’s Money Story:

Bobbi Rebell:

there's a lot more to the story. There's a lot of dramatic twists and turns. And what I loved about the book is that you use it as a foundation to share a lot of information about things that people don't know about in terms of how finances work, especially in terms of the things that you're talking about. Inheritance, reverse mortgage and so on. So that's a little teaser for the book, so everyone needs to check out The Babes Guide to Generational Wealth. Let's talk about your money story. It's something that you kind of mentioned briefly but I want you to expand on. It's about going shopping for a car and you were originally going to buy a Nissan and then again you're so dramatic Reese, another twist in the story.

Reese Everson:
Yes. I got to the dealership to go pick up my Nissan and they were just giving me all sorts of hoops to jump through. Oh, we don't have that color. Because, here's the thing. They posted an advertisement that said the Nissan Maximas were $199 with no money down. Now when we hear those things, we think, oh, okay, that sounds good, but when you really get there, there's a couple other stipulations. They may limit it to a certain color and then when you get there they don't have that color. Kind of like when you want something from Target but they're sold out and you can't just get a rain check. And so I got to the dealership and they were trying to give me all this runaround because they really wanted me to pay a much higher price and that advertisement was just to get me in the door.

Reese Everson:
So I told them, I said, "Listen, I'm going to go to lunch and I'm going for a walk. When I get back, I'll be ready to sign off on the car and you'd better have the color or whatever you need to have so that I can have the price that you advertised and I'm not paying a penny more." During my walk, I walked across the street to the Mercedes dealership and I saw the car of my dreams. I said, "Oh my gosh, I just want to take a picture inside this car so I can put it on my vision board." I need to see myself in this vehicle. So I walked in and I sat down and I told the guys, I said, "Excuse me, can you take a picture for me? He said, "Of course." So I take this picture, and he said, "Well, what car are you looking at today?" I said, "Oh, a Nissan Maxima." He said, "You don't look like a Nissan girl to me. You look like a Mercedes girl."

Bobbi Rebell:
He's a good salesperson.

Reese Everson:
And so I was so caught off guard by that, I mean, he was really talking to what really gets most people to buy is our emotional validation feeling. And of course we all want to be affiliated with a much higher fancy luxury brand than just a regular Nissan. He said, "Well, what's your budget?" I said, "$199 no money down." Because I wasn't going to spend more just because it was a Mercedes. I literally had a budget and I was going to stick to it. And so when I told the guy that he was just, "Well, you've got to come up with a little more for a Mercedes of course."

Reese Everson:
And you know what? I stuck to my guns and I want to say that I walked in there around 12 noon and I drove out at 7:00 PM in a brand new Mercedes. But here's the trick to it. I wanted a new car. Well, what Mercedes has available sometimes are cars that have been used but they've only been leased for a year. Those cars are substantially less than a car that's the brand new model but it has all of the features and gadgets of the brand new model usually. So I was able to get a car at a much lower price, which was almost the same as what I was going to pay for a Nissan, maybe $10 more. You just really have to be willing to negotiate but also realize that cars depreciate 40% as soon as you drive them off the lot. So having a new car, it sounds good, but is it the best financial fit for most of us? And the answer is usually no

What really gets people to buy is our emotional validation feeling. 

Reese’s Money Lesson:

Reese Everson:

The one thing I realized is that you have to be willing to walk away and you have to be willing to say no. A lot of times when we're shopping it can get emotional. It's about, oh, this makes me feel good, this makes me look good. People will look at me a certain way in a Mercedes. But the truth of the matter is when you're really happy none of that stuff matters. Fast forwarding from that experience, I was actually in California maybe two years after I had gotten my Mercedes and I was riding up the coast, the Pacific Highway, past Malibu and all of that stuff. And I was driving a rental car, a Hyundai, and it's just a basic Hyundai, nothing fancy about it.

Reese Everson:
But I was just as happy and just as peaceful in this Hyundai as I was in my Mercedes. So what I realized is when you're really happy it's not about the car that you're in, it's about how you feel about yourself and inside yourself. And so when you really are at a place where you've made sure that you are walking in your happiness and you're not putting up with unnecessary drama or going through stress and harassment at work, you're going to be perfectly fine with whatever vehicle gets you from point A to point B.

You have to be willing to walk away. And you have to be willing to say no.

Reese’s Money Tip:

Reese Everson:
Well, one of the first tips I have for people is, open your mail. And it sounds really, really elementary and simple but here's the truth of the matter. When I've done coaching with clients, one of my clients, I remember walking into her kitchen and I opened up her kitchen cabinet and she said, "I'm embarrassed to show you this. Don't ever tell anyone this, but I need to tell you guys it's a big deal." I opened her kitchen cabinet where her pots and pans were supposed to be and the door swung open and piles of mail for maybe two or three years were stuffed in her kitchen cabinet. And it made me realize you can't be in control of your money if you're not even opening your mail.

Bobbi Rebell:
Which we assume but that's amazing. I mean this had to have been some kind of a denial situation where she just couldn't handle it.

Reese Everson:
Absolutely. So what we have is a person who had gone through a divorce and to some extent things kind of started to pile up and when it overwhelmed her, instead of saying, "You know what? I'm going to get a system. I'm going to have a desk where I spread things out where I maybe hole punch things and keep them in a binder." It began to intimidate her and she buried her head in the sand. And so all of that mail instead of reading it and hearing more and more bad news because it started to bother her, she just started to throw it under the cabinet. Well probably in a drawer.

Reese Everson:
Some of us start with a drawer and then I think it just overwhelmed the drawer and somehow just filled up a cabinet and she had years of documents in a cabinet and what I'm learning is that if you don't know how to handle what you're dealing with and what's coming at you, you've got to get some help. We've got to say, "Wait a minute, pause. This is starting to overwhelm me." And when you realize that, keep in mind this is going to affect my credit. It's easier to stop the train early on and get some help than to try to pull the train from the river.


Bobbi’s Financial Grownup Tips:


Financial Grownup Tip #1:

Create reasons to open the mail. Stay with me here. This may sound silly, but because I personally do have a habit of letting the mail go a few days, sometimes even a week. I have recently started creating reasons to open the mail. Specifically the idea that money could be coming in good things. So for example, I have an account on Rakuten. It's a browser extension that pays you a few percent back on things that you buy. It doesn't always add up to that much. Although I've gotten as much as $99 in a month, which is not all that bad. It's still nice to get a check, a paper check. It's kind of retro, but it feels good. I've set it up so that I get those checks in the snail mail rather than say auto deposit or points in their system, whatever.

Financial Grownup Tip #2:

I love when Reese says to just walk away. As a consumer, we need to be reminded, but we should always remember that it is our money. If the purchase doesn't fit your needs and especially if somebody tries to pull what was clearly a bait and switch on you like they tried to do with Reese, she didn't fall for it, hit the road or at least hit pause like she did and figure out what you can do with that situation. And by the way, as long as your expectation is reasonable and they can make a profit, you'll almost always certainly get some version of your way in the end.

What's your take on deciding when to walk away and how have you been able to upgrade the things that you want? DM me on Instagram at Bobbi Rebell one or on Twitter. I'm at Bobbi Rebell. Please help us grow the show by subscribing and telling your friends and if you have a few minutes, please take the time to review the show. I read and truly appreciate every one. Pick up a copy of The Babes Guide to Generational Wealth. It's a great read. I truly enjoyed it and recommend it and big thanks to Reese Everson for helping us all be financial grownups.


Episode Links:

Follow Reese!

Some of the links in this post are affiliate links. This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. All opinions remain my own.

Top New Money Books for Grownups Right Now (Winter 2020)
Money Books Winter 2020 Instagram

Bobbi reveals her favorite new money related books, and how to decide if they are right for you. This month’s picks include Don’t Keep Your Day Job by Cathy Heller, The Big Stretch by Teneshia Warner, The Future is Faster Than You Think by Peter Diamandis and Steven Kotler, Napkin Finance by Tina Hay and Bow Dow by Lindsay Goldwert.

These are recommendations so I am going to focus on why I was drawn to them and what I got out of them- and full disclosure we do focus  on books written by authors that appear on the podcast- because if we are being honest when I love a book- I want to know more and I want to share that with you guys so we tend to reach out and try to get them on.

Book #1: Don’t Keep Your Day Job: How to Turn your Passion into your Career by Cathy Heller

Here’s what I liked about it: 

-The book is practical and specific. She gives down to earth advice about how to realistically follow your passion but in a very practical way. 

- She shares advice from experts including authors Jen Sincero and Gretchen Rubin and actress Jenna Fischer. There are also stories about every day people to make it relatable.

-There are lots of inspirational quotes like "Why did it have to be an ‘either-or’ when it could be a ‘yes and’?”

Who is this book for:

Don’t keep your day job will motivate just about anyone but it is especially for people looking for advice on well.. how to leave their corporate jobs. Also Entrepreneurs who need a little nudge to connect doing what they love, with doing something that another person or entity will pay for. Emphasis on getting paid.  

Book #2: The Big Stretch: 90 Days to Expand Your Dreams, Crush Your Goals, and Create Your Own Success by Teneshia Warner

Here’s what I liked about the book: 

-It shares the success stories of some of the dreamers that have spoken at those conferences

-It has a time line: 90 days with specific assignments

-Teneshia’s personality shines through and is the real gem in this book

Who is this book for:

It’s for people willing to do the work to get to their goals and The Big Stretch will help you decide if that is you. Not everyone is ready to go for it- and Teneshia sets expectations that will push you to get there- but only if you are ready. 

Book #3: The Future is Faster Thank You Think. How Converging Technologies Are Transforming Business, Industries and Our Lives by Peter Diamandis and Steven Kotler.

Here’s what I liked about it: 

-At first I was intimidated by the book- in part because it’s authors are so accomplished as “Big” Thought Leaders. But once I started reading it, this actually became a page turner because of the very accessible way they approach what are often complicated topics, 

-It’s a little like looking into a crystal ball except after- and only after they lay out theories and predictions, you realize that to a large degree. the way things play out was logical all along. They touch on everything from AI, to digital biology, virtual reality, robotics and blockchain.

-The book made me smarter about our world and who doesn’t love just feeling like they have a better handle on our world. 

Who is this book for:

Truth- This is all stuff I just wasn’t that into- until I started reading the book. So even if this isn’t your thing- move out of your comfort zone and just start. You might be surprised how much you like it, just like I did. 

Book #4: Napkin Finance: Build your Wealth in 30 seconds or less by Tina Hay.

Here’s what I liked about the book: 

-It addresses the very basics of financial literacy in a unique and approachable way

-Napkin Finance explains some of the most misunderstood and confusing topics ranging from blockchain to credit scores and paying off student debt.

-Fun fact: Napkin Finance partnered with Michelle Obama’s Better Make Room campaign 

Who is this book for:

Napkin Finance is a book for beginners- and for those of us that can benefit from some re-enforcement and sometimes clarification of financial concepts- most basic but some kind of complicated. 

Bonus Book: Bow Down: Lessons from Dominatrixes on How to Get Everything You Want by Lindsay Goldwert.

Here’s what I liked about it: 

-Lindsay is very revealing about her own challenges and makes you feel like you are in it together with her

-The doms- as Lindsay often refers to the dominatrixes share some very specific advice about how they negotiate and hold on to power

-There is a lot of psychology and real insights into human behavior and what triggers certain reactions. By revealing these Lindsay helps us see why we get the reactions we do, and how we can pivot to get.. well everything we want. 

Who is this book for:

Everyone that wants to get everything they want- of course. 

Episode Links:

Cathy Heller’s Financial Grownup episode + Get your copy of Don’t Keep Your Day Job: How to Turn your Passion into your Career

Teneshia Warner’s Financial Grownup episode + Get your copy of The Big Stretch: 90 Days to Expand Your Dreams, Crush Your Goals, and Create Your Own Success

Peter Diamandis and Steven Kotler’s Financial Grownup episode + Get your copy of The Future is Faster Thank You Think. How Converging Technologies Are Transforming Business, Industries and Our Lives

Tina Hay’s Financial Grownup episode + Get your copy of Napkin Finance: Build your Wealth in 30 seconds or less

Lindsay Goldwert’s Financial Grownup episode + Get your copy of Bow Down: Lessons from Dominatrixes on How to Get Everything You Want.

Some of the links in this post are affiliate links. This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. All opinions remain my own.

Buy The insurance And Other Entrepreneurial Lessons with Canvas and Hyde CEO Lisa Pongrass
Lisa Pongrass Instagram

Starting your life is expensive, and so is starting a business. Canvas and Hyde Founder Lisa Pongrass quickly learned that not having insurance, or ordering in bulk to save money can come back to hit your bottom line before you even have a top line. 


Lisa’s Money Story:

Lisa Pongrass:
So interestingly, I'm self-funded and when I started the business I had to go out and source all of the materials. And having never worked in this field before, I went door to door, found the great leathers. In fact, I flew to Miami to get the hides hat I was using initially for the bags. What I found, and because I guess when there's skin in the game, your own skin in the game, so much of it you really want to get the best prices for everything. And I found that people offered me greater discounts when I bought volume, which is pretty much standard in the industry. So of course what did I do? I bought volume in the assumption that I would be making certain amount of inventory.

Bobbi Rebell:
Did you have any presales at this point?

Lisa Pongrass:
None.

Bobbi Rebell:
You had no orders. Okay.

Lisa Pongrass:
No orders at this point. I'm a brand new brand. Never made a bag before. And I guess someone had said to me once that one of the single biggest contributing factors to small business failure is a lack of cashflow. And it obviously didn't resonate enough because I found quite quickly that I had all this great material but not the cashflow to use it to go into production with all the bags. So had I had my time again, I definitely would have done that a little bit differently.

Bobbi Rebell:
So what happened? How'd you get out of this mess?

Lisa Pongrass:
How did I get out of the mess? Well, I didn't use all my capital and I did start selling the bags quite quickly. I got into 23 stores and that was then able to bring money back into the business. There were a few sleepless nights in there. In this industry, in the fashion industry, you make things and you, unless everything is for order, you never know if it's going to work or not. There's a little bit of a risk and a lot of luck. Fear is a little bit paralyzing. So I tried to not come from a place of fear. I had to have confidence and I did have confidence in what I was creating. I was just very lucky to be around women friends who empowered me and kept me going. For example, when you're buying the skins, you get a better price to buy more. But when you buy the hardware, I use the very best nickel plated brass, the best hardware, and it's expensive.

Lisa Pongrass:
But if you buy a thousand of something, it's not as expensive. So I was buying in the thousands of these pieces of hardware. I use them all in the end. I mean, it's three years in, so I've actually had a chance to use them all, thank goodness. I've still got some skins sitting in storage, but how did I get out of it? I think just then the cash flow started to change the sales. So I would be getting checks from my retailers and I was able to get myself out of it. You know, looking back, if someone had said to me, "Pay a little extra but get less so you're not in the hole for that amount of money." I probably would have listened and that would've been a more prudent way to go about it.

Bobbi Rebell:
Did it motivate you in a way because you suddenly had a clock ticking, even though you had a little extra cash? There's something to be said for that pressure, whether it's welcome or not, it was there.

Lisa Pongrass:
Absolutely. Look, it's a catch 22, because by getting a better price when you're doing your costings, you're able to use that better price to put together what it actually costs you to make. However, if the money is tied up on developed or manufactured bags, then it's dead money.

Bobbi Rebell:
Did you have any business background? I mean, what were you basing all these ideas on?

Lisa Pongrass:
So I'd worked in PR and Marketing. I'd worked for a magazine as a Deputy Editor of a fashion mag, and I'd also worked as an agent, a fashion agent. So I'd been in sales, but I'd never been in the business side of production before. The logistics of just going into production, of sourcing materials, of getting the best prices for things. I'd never done any of that and I had zero experience. Luckily I was very naive, because I look back now and had I known what I know now, I think I would have been too fearful to go into it. But I was ... ignorance is bliss in a bit of a way, and I thought, "How hard can it be? It's not brain surgery."

Bobbi Rebell:
How did you educate yourself?

Lisa Pongrass:
Trial and error. I've made some mistakes that were very costly. One mistake that cost me $8,000, that I'll never see is my manufacturer delivered my first order from overseas. So now I've diversified manufacturing. It's New York and Italy, and they just sent the order and they didn't insure it. I didn't know, I just assumed that that was part of the shipment. They didn't insure it and FedEx lost one of my boxes. So they didn't cover it. My manufacturer didn't cover it and I had to wear it.

Slow down and don’t rush into committing to things you don’t need.

Lisa’s Money Lesson:

Lisa Pongrass:
You know, one of the ones that I've learned is there are lots of hidden costs that you don't see day to day. For example, when you have a website and you're with Square, there's a monthly fee. When you sell something, there is a vendor's fee, which is I think three or 4% transaction fee. Google Drive. There's a monthly fee. QuickBooks, there's a monthly fee. There are so many fees that you sign up for at the beginning and then after a while you're thinking, "Wow, why is the bank balance diminishing so rapidly?" And then when you go back in and you check it out, you think, "Well, I don't really need that anymore. I don't need QuickBooks yet." Certain businesses, every business is different, but I certainly learnt that I signed up for things like Yelp or certain social media things that I really didn't need to do and I thought I did.

Bobbi Rebell:
So it sounds like basically when you started your business you had costs, whether it be from buying too much inventory initially, too much supplies, and also maybe signing up for so many things that are ongoing subscriptions that maybe you found out you didn't necessarily need, they weren't quite right. What is the lesson from all of this for our listeners?

Lisa Pongrass:
I think take it slow. I think probably slow down and don't rush into committing to things that you don't really need. At the time, you think that you do need them. And then maybe revise it more regularly than I did. I certainly know that for the first year I worked out of my home, which was a good thing to do. I had that advice from people, don't go and get an office or a showroom too quickly, which I didn't do. And I'm very glad I have an office and a showroom now and I don't think I could ever work from home again, because I've just grown too much. But take it slow, take it slow.

Unless everything is for order, you never know if it’s going to work or not. It’s a little risk and a lot of luck.

Lisa’s Money Tip:

Lisa Pongrass:
I recently was going through my finances and I saw that one of the biggest expenses I had monthly was my dry cleaning bill.

Bobbi Rebell:
We can all relate.

Lisa Pongrass:
I do buy quality, so I'm wearing things that are from 10 years ago, [inaudible 00:10:49] beautiful quality. So I bought a steamer and I realized that you can have something that's beautiful that says dry clean only, but it doesn't literally mean that you have to dry clean it. You can steam it yourself. So I'm hoping that that's going to really reduce my cost.

Bobbi Rebell:
Well, you also, and I'm going to force you to throw in another one that you mentioned to me before we started recording, about your dog, which is another fun, easy way to save money. Maybe not always fun.

Lisa Pongrass:
My baby. Well, grooming is so expensive. So, now I obviously I can't cut him myself, but I wash him myself and it's a really nice bonding experience for my baby and I, but it also saves me between 80 and $100 for a wash. So I do that. We do that every three or four weeks and he loves it and I love it.

Bobbi Rebell:
And it's so cute. It's so cute. And that's significant money. That's for real. I mean, if you're saving a hundred bucks a month, that's $1,200 a year. That is a lot of money.

Lisa Pongrass:
Yeah. Not only am I saving money, but he and I are having a fun time. In fact, it always seems like one of those things, "Oh, I've got to wash the dog." And then the minute you started, it's so much fun.

Bobbi Rebell:
It is. We actually, we wash our dog. My listeners know my dog is Waffles, she's a Morkie and my husband's really primarily in charge of the washing. I am in charge of the drying. And she loves it, she loves it.

Lisa Pongrass:
Does she love it?

Bobbi Rebell:
She goes into the shower? Yes, and she's super cute and she always looks so good when she comes out all clean.

Lisa Pongrass:
Does your dog run around the house crazy when she's wet?

Bobbi Rebell:
No, she does not. She stands nicely and waits for us to dry her. She's a very well behaved dog, so I take it yours does.

Lisa Pongrass:
When he's wet. He can't wait to get out of the towel and then he just zooms around the house and rubs up against the sofa. It's very funny.

Luckily I was very naive, because I look back now and had I known what I know now, I think I would have been too fearful to go into it.

Bobbi’s Financial Grownup Tips:

Financial Grownup Tip #1:

Lisa went through her business expenses and realized that all the little things were really adding up to big things. This applies to apps, subscriptions, and probably a lot of things that I'm not even thinking of right now. Some of them may be worth it, but sometimes you realize maybe you don't need the premium version of everything. Maybe you can step it down a notch. Do an inventory of all the little things, cut as many as you possibly can, maybe cut all of them even and then just add them back in one by one, the ones that you feel you really need or you miss.

Financial Grownup Tip #2:

Lisa talks about buying a steamer and slashing her dry cleaning bill. She also washes her dog at home. The truth is we can all do a lot more at home. If you're into facials, maybe go sometimes, but do some at home for example, or find ways to make things last longer. Take your shoes and have new soles put on them instead of going out and purchasing new ones. It's also a lot more sustainable, better for the environment.



Episode Links:


Follow Lisa + Canvas & Hyde!

Some of the links in this post are affiliate links. This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. All opinions remain my own.

How to sell without selling out with Don’t Keep your Day Job’s Cathy Heller
Cathy Heller Instagram

Music entrepreneur, author, coach and podcast host Cathy Heller was crushed early in her career when her record label dropped her. But she discovered another way to make money from her music and staged the ultimate multi-million dollar comeback. 


Cathy’s Money Story:

Cathy Heller:
Yeah. My money story. I came out to LA wanting to write music. That was all I knew I loved doing as a kid. I thought, all right, I'm going to do that thing that you see them do in movies. I'm going to go out to LA. I grew up on the East Coast. I was going to figure it out and I had to get a job and pay the bills. I got a job as an assistant in an office and I had a roommate and she was an actress and I was doing my thing. And eventually I started writing music and I wrote some mediocre songs and they got better. And I finally got a record deal. I actually did. I remember sitting with Ron Fair at Interscope, I had just signed and Lady Gaga was there recording Paparazzi and I was like, oh my God, I'm sitting in this room. It's amazing.

Bobbi Rebell:
That must've been so surreal.

Cathy Heller:
It was really surreal. And by the way, hearing Paparazzi recorded is really cool because if you go back now and listen, you'll hear what I'm referring to. There's all these strings on the recording and it makes the pop music just sound like some other dimension is going on and it's beautiful. It was just amazing. But I got dropped from the label a few months later. While I was actually sitting there in the studio, Ron Fair, my producer at the time, he said to me, "You know Cathy, when I first came out to LA, I met with Bill Conti." Bill Conti is the guy who did the music for Rocky and so many other iconic movies and he said to him, "You know Ron, you're a really good songwriter but you're an amazing producer." And he said, "And I wound up making a living really as one of the best producers in the industry."

Cathy Heller:
And I remember that story and I didn't know three, four months later that I'd get dropped from the label, but I did and I wound up going and getting a quote unquote real job and I did so many things. I worked in a floral design studio. I thought, oh, if I can't do the thing I love that's creative, I'll do something else creative. As if it's going to scratch that same itch and it doesn't. I think we all have tried that. And then a friend of mine said, "If you're not going to do what you love, just make money." And I said, "Well how do you do that?" She said, "You do real estate." She said, "I know a guy who works in commercial real estate, he lives in Brentwood. You should go work for him."

Cathy Heller:
She introduces me and I start working in commercial real estate. I don't know the first thing about cap rates or mortgages and he says, "All you have to do is pick up the phone, call about 20 to 30 people a day and set some meetings for me and I'll give you good money if you can set meetings." And I wound up being pretty good at it and then I was there for two years and it was really like golden handcuffs because he was paying me a 150 grand to sit at this desk and make phone calls for him.

Bobbi Rebell:
Life is going by and you're not in the music business.

Cathy Heller:
No, I wasn't doing anything I loved. And I remember one day I was driving and I was crying so hard, I had to pull over to the side of the road and I thought to myself, I just, I don't know where I went, but I don't recognize myself. I am not this girl. I don't wear pantsuits. I don't blow my hair out. I don't talk this way. And I thought, gosh, we were talking about Tony Robbins before because he wrote the forward to your book and he always says, "Success without fulfillment is like the ultimate failure." And I felt like I couldn't breathe. I was like, I don't care that I'm driving a cute little Mercedes convertible. I don't care that I can eat sushi whenever I want. I don't feel like myself. I am so not me.

Cathy Heller:
And I decided I was going to quit and I quit my job, which I don't recommend to people. What I recommend to people now is that you build a runway and build a side hustle and validate your idea. And there's so many great tools and ways to do that so that you don't have to just jump. But I did. I couldn't take it. I just jumped.

Bobbi Rebell:
What was that like when you went in? You just went in one day and quit. Did you have overhead? Rent? You didn't have a family at the time, I assume.

Cathy Heller:
No, I was only 26. I quit and I thought to myself, oh by the time I run out of whatever tiny amount of savings I have from this job, I'm sure I'll be making money in music. And I saw that there was a whole world of musicians who were licensing their songs to TV shows, like Grey's Anatomy in One Tree Hill at the time and ads for McDonald's and Pepsi and Walmart. And I was like, what is this whole road? I wish I would've known about it.

Bobbi Rebell:
I'm thinking that now. I never even thought about that whole world. And you're just observing it and there's a business behind that.

Cathy Heller:
Oh, it's a huge business. And this article, this article was really opening my eyes. It was telling me that people in this field were making hundreds of thousands of dollars because ad agencies were paying the artists 50, 60, $70,000 a pop for just the use, just the license, not the ownership to use the song in an ad. And television shows were spending something like five or $10,000 per song in an episode. Of course it's more for an ad because there might be one retail ad for a campaign versus 22 episodes and six songs an episode, but still five or 10 grand to have your song used in a show or $50,000 to have your song used in a Walmart spot.

Cathy Heller:
I was getting pretty excited about that and so I made that decision that I would do everything I could to figure out who were the clients, who were the people choosing songs at Paramount and NBC and Lion's Gate and ad agencies like Ogilvy and Deutsche and McCann. Who were those people? And what did they need? And I had never asked myself that question before. Up until that moment, I thought that you either did something you loved that came completely from your heart or you built someone else's dream and you sold out. I never really understood that you could marry the two things, that you could be who you were and feel authentic and at the same time you could know that someone else has a need and a want and that you could answer that with your gifts. And then that's really how you make a living.

Cathy Heller:
And it made so much sense. All of a sudden it's like the lights went on and I thought, wow. And I started telling songwriter friends of mine who were starving and working jobs that they hated, barista jobs and insurance jobs, and I said to them, "Look, have you ever looked at this this way?" And they said, "Oh my gosh, you're going to be such a sell out. You're going to hate the music you write." And I said, "Oh my God."

Bobbi Rebell:
They said that?

Cathy Heller:
Oh, they had so much resistance.

Bobbi Rebell:
Really?

Cathy Heller:
Because people, especially artists believe that if you're really an artist, then you're probably starving because you're so authentic. And that definitely doesn't account for people like Michelangelo who died with $50 million to his name before inflation. He would be a billionaire today. It doesn't account for people like John Williams who's written all the scores to Star Wars and Jaws and all of these movies. It doesn't account for any of the people you've ever supported. Whether it's somebody concert, you go to a piece of art. Why? Because all of the people that I just mentioned are people who absolutely care what their customer, what their audience needs and wants.

Cathy Heller:
And I realize that the difference between a hobby and a business is that a hobby is something you do for you. But a business has to have at its core, radical, radical, radical empathy because it means that something that I'm doing in this world, someone else is going to value and they're going to pay me for it. I got that. And so I got excited. I actually got excited to find out how I could serve and I started to do the next thing which I tell people to do, which is I think everybody has Michael Jordan talent at something. But we're really missing momentum. And what we need to do is validate our ideas and we need to get feedback by going out and talking to human beings about what they need.

Cathy Heller:
And so I started to do that really scary, scary thing, which was pick up the phone and call Warner Brothers and call all these ad agencies and call Disney and call brands and ask questions about what kinds of campaigns, what kinds of stories they were telling, what kinds of things they needed musically. What kinds of sonic palettes. Did they like strings? Did they like ukuleles? Is the story this year about sisters? Is it about female empowerment? Is it about being there for someone? And people I am telling you, they were so happy to tell me what they needed. They were so happy that for the first time in a long time somebody reached out and it was refreshing to them that I wasn't calling to pitch myself and to read a script and try to be impressive.

Cathy Heller:
I was calling to ask what I could do to use my talent to help and long story short, within 18 months I started making $100,000 writing songs for film and TV and then that grew second and third year I started making $300,000 a year and then I got written about in Variety and Billboard and the LA Weekly and when I say written about, it wasn't a two line blurb about this girl who was writing music for film and TV. It was a full page story, not just digitally but in print magazines with a picture of me telling the story about how I was taking matters into my own hands and I was really successful.

 
A hobby is something you do for you. But a business has to have at it’s core radical empathy. Because it means that something that I am doing in this world someone else is going to value and they are going to pay me for it.
 

Cathy’s Money Lesson:

Cathy Heller:
You've got to validate your idea and I think what most people do is they think about businesses backwards where they think to themselves, you know what I'm going to do? I'm going to sit in my little cave and I'm going to come up with this line of cupcakes or this jewelry I'm going to do or I'm going to write the whole book before they ever test it. Before they ever figure out who would buy this jewelry? Who would eat these cupcakes? And maybe I should go and in tandem with this person who I'm making it for, maybe I should be getting their input, getting feedback and then weaving that feedback into my process. I think that people just don't realize that we make it harder than it needs to be and if you look at any successful company, they are testing ideas all the time. They are paying for your feedback. They are doing focus groups because it works.

Cathy Heller:
And then this sounds really simple but it's usually really hard. You have to go out and tell people about your idea. You have to make sure that you're going out in the world and you are letting people know about it and instead of saying, "Well, I'm going to think about this and noodle around on my about page for 40 hours." No, it's pick up the phone and make the call. Let them know what's so awesome about what you're doing as opposed to telling them, how you do what you do. People forget that we don't buy things, we buy feelings, we buy results. And so often when you ask someone, "Tell me about the thing that you're creating or service you're offering." People sort of get tongue tied.

Bobbi Rebell:
How many people do you think you called for every time you place a song in the early years before you were known?

Cathy Heller:
It's hundreds.

Bobbi Rebell:
Hundreds?

Cathy Heller:
Yeah. And when people would say no to me, and there were times that people not only said no, but said, "Don't ever send music like this. It's so mediocre." And instead of me being completely devastated, because obviously I wasn't completely devastated. I felt bad, I felt gross, I felt stupid sometimes. But I would take the feedback and I knew that I would give myself the grace to get better at it.

 
I would take the feedback. And I would give myself the grace to get better at it.
 

Cathy’s Money Tip:

Cathy Heller:
Yeah. My everyday money tip is something that I learned from Jen Sincero who wrote, You are a Badass. When she was on my podcast, she was living at 40 years old in a, she was living in a garage eating cans of tuna fish and she's like, something's got to change. And she did a bunch of self help stuff. And finally somebody said to her, why don't you write a letter to money? And she's like, what does that mean? And she wrote a letter to money and she was like, money, I hate you. Money, you're the reason for everyone's problems. And she realized at the end of the letter that she was carrying around feeling so much resistance to money because deep down money is something that she felt would make her less of a kind person. And that was a choice she didn't want to make. She didn't want to either have money and be a jerk or not have money, but she chose not having money if it meant she would have her integrity.

Cathy Heller:
And so I often tell people, "Why don't you write a letter to money?" Because sometimes what we find out is that at the root of it we might be sabotaging ourself because we might believe that money is something we feel shame around. If it's not shame for having it and being a jerk, sometimes it's shame like who am I to deserve to have good things? And when we can get to the root of that, it's very important because ultimately in life the results of our life, it has to do with what we really deep down want.

Bobbi Rebell:
Tell us more about where people can follow up and learn more about you and your podcast and your book and all things Cathy Heller.

 
We don’t buy things. We buy feelings. We buy results.
 

Bobbi’s Financial Grownup Tips:

Financial Grownup Tip #1:

Some of Cathy's best clients were the very ones who rejected her earlier in her career. When I asked Cathy about this after the interview, she explained that if she was being honest with herself, her work just was not that good initially when she pitched them. She had to get better at her craft. It's business. It's not personal. Early rejection is not forever rejection. Try to find out why your work wasn't accepted and then work on the work.

Financial Grownup Tip #2:

Cathy talked about how some of her musician friends called her a sellout. Look guys, making an honest living is not selling out. There is no glory in being a starving artist. It doesn't make you a better artist to not earn money. Nor by the way, is there any historical precedent for this over romanticized idea. Professional artists, Michelangelo, for example, died in 1564 at the age of 88. His net worth by many reports in the ballpark of $7 million.


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Hint CEO Kara Goldin on working with celebrity investors like John Legend
Kara Goldin Instagram

When Hint CEO Kara Goldin started getting calls from celebrities about investing in her company, she quickly learned to make sure she only partnered with those who were authentically aligned with her brand values. Kara shares the story of why she said yes to John Legend, but took a pass on another big pop star. 



Kara'’s Money Story:

Kara Goldin:
Well one of our investors, probably the most famous of our investors is John Legend. I mean, John Legend, every time he's playing he a bottle of Hint on stage with him. And people always say, "How do you get John to do that?" I'm like, "I don't." I mean, John does it on his own. John just brings it up there because he loves drinking our product.

Bobbi Rebell:
So I have to ask you, how did John Legend become an investor?

Kara Goldin:
So John, actually, it was almost 10 years ago now that he reached out to us. He had been drinking Hint, actually in Starbucks. We were in all 11,000 Starbucks stores nationwide, and he had picked up a bottle and really enjoyed it. Then reached out to us, and I have to be honest, I didn't know who John was, and you know he's grown a lot in the last 10 years.

Kara Goldin:
He called just trying to understand if this was a product of Coke or Pepsi. He was surprised to hear that it wasn't, and that he was like, "Gosh, this is really good. You're not using sweeteners of any kind. You're not using preservatives of any kind. I think that you guys have an incredible mission that is sitting in front of you to really help people get healthy."

Kara Goldin:
And he's said, "I am super curious if you guys are taking on investments, I'd be really interested." So when we did our next round, I reached back out to him and I said, "I'm not sure if you're interested, but you know, in addition I really want to meet you," because that's a whole other piece that I wanted to meet everybody who's invested in our company as well.

Kara Goldin:
And so, I might not meet them on a monthly basis, but I think it's also a very important thing to really understand where these people are coming from and do they buy into your mission. I think that's really important.

Kara Goldin:
So yeah, so that was how John came on, and he's just been a huge advocate, and has been, even called by people who were thinking of investing in the brand that knew him as well, even before when they found out that he was an investor. He's just a great advocate and good reference too for what we're doing.

Bobbi Rebell:
We talk about different stakeholders and different investors and what they bring to the table. So with a celebrity investor like John Legend, what does that bring to the mix that is complimentary, that's different from just your average investor?

Kara Goldin:
It's interesting. I think the key thing that I share with other entrepreneurs who are raising money, about celebrities, whether that's a sports figure or an actor, or performer, is that, do they actually believe in your product? Do they drink your product? Right?

Kara Goldin:
Because I think that if they don't actually understand what you're doing, and if they aren't a fan already, it's very confusing to the consumer, and it looks phony. And so, gone are the days where you can pay a celebrity to do an endorsement and throw it up on a billboard and people actually believe it.

Kara Goldin:
And so, I think that there has been a shift in, "Let's go invest in these companies." But I still think there's a lot of these celebrities that are really just doing it and then they're not actually ... They don't believe in it, and they'll be walking down the street and drinking something that is totally counter, in the case of a beverage company, to sort of what you're doing.

Kara Goldin:
If you end up on TMZ and you're not really living the brand, then I think it's just really phony. So I think there's confusion to so many, like, "Do I take the money from these celebrities or not?" The sniff test, as I call it is, do they love the product already?

Kara Goldin:
I mean, we've had calls over the years from a lot of celebrities, and I'm always willing to send them a case if they haven't had Hint, and just see what their response is. If the response is, "Yeah. You know, they liked it okay." Then I'm like, "You have to love it. You have to really understand why we're doing this." Because for me, again, it's not just about having a great tasting product, it really is about a mission to really help people drink better tasting water. That's like a huge thing.

Kara Goldin:
I mean, I also just don't want people involved in the company who are going to ultimately do something to tarnish the brand, and that's really the challenge I think with celebrities overall. So that's the key thing.

Kara Goldin:
I think another piece that comes up for a lot of entrepreneurs, and we've never done it this way, but I've heard that there are celebrities out there that just want equity in the company and they don't put any money into the company because they believe they can help the brand in some way. I don't know, I think you really have to have skin in the game and put some kind of money into the company too, because if you're just getting equity in the company, it's probably a deal that you ultimately want to pass on.

Bobbi Rebell:
I think it's interesting because a lot of celebrities ... I mean I think about Ashton Kutcher and Bono, and they've done real investing for real ... The ones that from what I know, have been most successful, are the ones that really are putting their money into it and their time and their attention, and they believe in it. And it sounds like that's something in your case that Mr. Legend does do.

Kara Goldin:
Yeah, and I think, I mean, very similar to successful entrepreneurs today, I think that if you have an investor who doesn't know why they're investing, then you should not have them investing in your company. It's such a key thing. Like, if they're just investing because they've seen that John Legend invested and they want to ride the coattails of John. I don't know, I just think that that's like, they're too high profile and they will be asked along the way and they will be watched along the way.

Kara Goldin:
So again, I don't want to do anything for them that's going to tarnish their image either. So I think that's such a key piece. I feel like just because you're saying, "I don't want your money," it doesn't mean that you can't have them, in the case of Hint, drinking the product. Right?

Kara Goldin:
I think basically having the conversation with these people like "Look, we want to create a win-win here for you too, and if this is going to be uncomfortable for you."

Kara Goldin:
I'll never forget this one quick story. We had a celebrity approach us, actually an agent approached us, and he said, this individual singer loved Hint, and called me, and he said, "He loved it, he thinks it's really great."

Kara Goldin:
And I remember going home to my daughter and I said, "Gosh," like the singer you know, who will remain nameless, "just loved our product and thought it was really great." And I said, "We might actually do something with him he wants to invest," et cetera. And my daughter, who is a teenager, she knew exactly who he was, but she said, "Oh, that's really interesting." And she said, "Well, last year he did a deal," an endorsement deal, not an investment, but, "an endorsement deal with 7 Up."

Bobbi Rebell:
Which has a lot of sugar.

Kara Goldin:
Which has a lot of sugar in it. And I said, "Huh," I googled it and saw it was true. And unless he was willing to actually say like, "I've seen the light and I don't want to have sugar anymore and I found Hint," and he's able to tell us why and speak to it, then I just think it's affecting your own brand ultimately, and it will be like he could be ridiculed.

Kara Goldin:
Here a 14-year-old was telling me this, and I went back to this guy's agent and I said, "I have to tell you the story." And I told him what my daughter had said and he said, "Well, no matter where this conversation goes, could I please hire your daughter because she really understands this stuff?" So being careful about where you're taking an investment.

 
Gone are the days where you can pay a celebrity to do an endorsement and throw it up on a billboard and people actually believe it
 

Kara’s Money Lesson:

Kara Goldin:
I think the big takeaway is know where your money is coming from and how it could ultimately affect you down the road.

 
Know where your money is coming from and how it could ultimately affect you down the road
 

Kara’s Money Tip:

Bobbi Rebell:
So for your everyday money tip, you have some advice of some basically free or almost free things that people can do and get discounts on right at their own company that many people don't even pay attention to.

Kara Goldin:
Yeah. So it's the beginning of the year and, maybe you're looking at a new job opportunity. Definitely look for jobs that have equity potential because that's ownership in a company, that's almost free money to have in addition to your salary. So definitely look for opportunities like that. But if you're also in a company that does not offer equity, there's often stock incentive plans at discounted rates that you can join onto and participate in.

Kara Goldin:
And then in addition to that, there's all kinds of benefits internally, that just makes sure that you know about those things at the beginning of the year so that you're not stuck at the end of the year realizing that you left a bunch of money on the table.

 
John Legend, every time he is playing, he has a bottle of Hint on stage with him and people always say, How do you get John to do that? I’m like, I don’t. John just bring it up there because he loves our product. 
 

Bobbi’s Financial grownup tips:

Financial grownup tip number one:

Has to do with taking money from investors or for just any reason from somebody where you need cash. Money has strings. That's why you pay interest to banks. They want something which they should get because they're lending you or giving you the money.

When you take money from someone or an entity, think about their angle. Are they giving you money to help you and/or what you are building, or do they have maybe an ulterior motive that you may not be in alignment with? Could they become a liability because you're affiliating with them, and depending on the terms, they could have a lot to say about the future of wherever that money is going.

Financial grownup tip number two:

There's a lot more to compensation than just the cash in your paycheck or from a client paying their bill. As Kara recommended, don't leave money on the table or wherever. Go read your HR website in full. It may not be boring and maybe kind of interesting.

Maybe take notes if you aren't going to do the things now, or if you are self-employed or a freelancer, read up on the tax code. Yeah, the tax code and what you can do to maximize benefits you may not even realize you were entitled to.

Look into groups that you can align with to get benefits. As an example, here in New York City, we have TDF, that stands for Theater Development Fund, and you can join if you fit a number of categories, one of which is freelancer, and that means you can get tickets for Broadway shows for as much as 70% off. That's a benefit, much like you would get when you work for a company. You also can get free membership, for example, to cultural institutions like museums by getting a New York City ID. So check what's available in your city.



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Financial Grownup Guide - 4 Simple and fun ways to be a financial grownup for the New Year and the next decade with Napkin Finance’s Tina Hay
Tina Hay Instagram

New Year, New Grownup attitude towards your money. We chat with Tina Hay, author of  the new book Napkin Finance: Build Wealth in 30 seconds or less, about how grownups can approach savings, investing, retirement strategies and philanthropy in 2020. 

4 Simple and fun ways to be a financial grownup for the New Year

  1. Savings

  2. Investing

  3. Retirement

  4. Philanthropy

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How to build buzz for your business with 305 Fitness’s Sadie Kurzban (ENCORE)
Sadie Kurzban Instagram

Sadie Kurzban won $25,000 in a college contest for entrepreneurs by using a strategy that has continued to drive the growth of her boutique dance fitness chain. The millennial entrepreneur shares her secrets to building a business on a low budget, along with her personal tips on how she manages healthy meals on a budget with her relentless schedule.

Sadie’s Money Story:

Bobbi Rebell:
For your money story, you're going to actually talk to us about how you got the funding to start this, because you were just in college.

Sadie Kurzban:
I was, yes. I started teaching aerobics classes really for fun in college because I was passionate about it. I had always loved group fitness and I thought, well let me take my hand at giving this a try. So I was teaching it for fun and when I was thinking about what I wanted to do for my career around graduation, that my senior year my friend turned to me and she was like, "Girl, like this is your passion, you need to do this" and I was like, "What? I'm not going to graduate college and go be a fitness instructor".

Bobbi Rebell:
You were at Brown University by the way.

Sadie Kurzban:
Yes, I graduated top of my class. Everyone around me was getting a job in consulting. They were going to medical school, going to law school and I was like, "I think I should go do something like that". So I was like, "How am I going to go?" I even, I remember I looked up in Brown alumni who's in fitness, even just as a category and there was like one alumni from the 70's like it's just not a very popular thing to do. So, I was like, "God, I'm not going to go. Yeah, I have bigger ambitions than being a trainer". So she said, "Why don't you just start a business?" I was like, "What?" I had never even thought about starting a business, truly. This was right before senior year.

Sadie Kurzban:
We started looking up in the course curriculum, entrepreneurship, accounting, really we were kind of scrambling and I ended up majoring in economics, which was really funny and unexpected. But I took every entrepreneurship related, business related, accounting related. It was my entire senior year I was filled with these courses, studying my tail off and I entered the big annual business plan pitch competition. So it's a 10 minute pitch. It's all students, almost all the teams were all male. A lot of the teams were graduate students who had invented like incredible things like medical devices, like really impressive businesses and here I was, I was like, "I'm going to start this dance cardio workout. It has a DJ. It's really fun. This is why I should win". It was really surprising at the end of the day that I won, but it really was the sign from the universe that I needed to move to New York and make this happen.

Bobbi Rebell:
Why do you think you won? What was the differentiator?

Sadie Kurzban:
Yeah, I'll tell you why I think I won was that it's held in the school auditorium and it's a pretty nerdy competition. A lot of business majors, a lot of masters students that I got hundreds of kids who would come take my class every week. I said, "I'm entering this pitch competition. If you love these fitness classes I've been teaching, please come and cheer me on". So I packed the room. I mean, honestly, with 300, 400 students that were screaming their heads off for me. So I think the judges, while they thought, well maybe, I don't know if they felt this was the most impressive business, but what they definitely saw was I had proven the concept and I had really gotten a handful of ... More than a handful of really passionate evangelists. So they knew I was onto something and getting people super passionate about this early on has been the biggest gift and the biggest way that we've grown so quickly, as you know with limited resources, getting customers to really evangelize us and tell their friends.

Bobbi Rebell:
Right, and then you got the $25,000 to get going.

Sadie Kurzban:
Yeah, it was enough to at least give me the confidence to move to New York and give myself nine months to try and make it happen.

Sadie’s Money Lesson:

Sadie Kurzban:
I think the biggest lesson there is, I didn't worry so much about all of the 'what if's' and the house and even moving to New York and all of these things and renting space. I just thought about how can I get every customer who walks in to really go back to their next dinner, to work the next day and talk about this like it's nobody's business, right? So with pretty limited resources, $25,000 in New York City is not a lot of money at all. I knew I didn't have a lot of room for error, but what I did have was customers in front of me every day and if I could get one person super jazzed about this, telling 10 people, that was free marketing for me. So I had to really deliver on the experience and most importantly stop worrying about all the 'what if's' and what could happen. Really think about that person in front of me and look at them as a real opportunity to keep just running through the doors that have been opened for me and breaking the glass ceiling.

Bobbi Rebell:
Your instructors are really brand ambassadors.

Sadie Kurzban:
They are, yes. We all live in Brea, 305 and we know how important that client in front of us is.

Sadie’s Money Tip:

Sadie Kurzban:
So yeah, I was thinking a little bit about this because they listened to your show and I have to admit I'm not great at saving. I'm a little bit better at just creating things and I tend to kind of close my eyes and drive at the same time when it comes to money. But the one way that I really do, I think successfully saved is again, in a city like New York where it's really tempting to do seamless every night or go to dinner, that can really add up big time, like $30, $40 every night. So instead what I do is, I cook and I eat a lot of homemade meals or I'll pack it to the office. But the best thing that I found is really, instead of, it would just be so daunting to get home late at night and cook for myself every night this [inaudible 00:07:48] meal.

Sadie Kurzban:
So what I do is I cook a whole bunch on Sundays, like a bunch, as much as I can. I refrigerate enough for three days and then everything left over I freeze. So by the time the weekend rolls around, unfolding and I'm cooking again. So it's enough what I make on Sunday to really carry me through the week and within that what I've found is another tip within that is, that if I put all this pressure on myself to make these gourmet meals and I'm chopping onions and all these things, I'm just not going to do it. I'm going to wake up on Sunday and I'm going to think no way, no way. So instead I'll splurge a bit on the pain in the butt stuff like chopping onions, chopping garlic. This stuff that I know is going to come up in every recipe, I'll get those precut so I'll spend the extra dollar at trader Joe's knowing that someone else's has cut or a machine has cut the onions for me and that way I know I can make the meal in five minutes instead of taking me 15 minutes to make everyone.

Bobbi Rebell:
Love it. That's so practical and it's also important because you aren't just sitting in an office, you actually go and teach these classes.

Bobbi’s Financial grownup tips:

Financial grownup tip number one:

Sadie won that first $25,000 in college by doing something no one else did. She literally brought her own cheering section of happy clients. They were there to cheer for her, but they were also there with her. None of us can do everything alone. Sadie doesn't, she brings others along for the ride. If you do that in your life with anything, not just business, but anything that matters to you, include others, make them stakeholders in your success and also you can hear it in her voice, it just made it so much fun.

Financial grownup tip number two:

I love Sadie's hybrid approach to cooking at home. You will not get a prize if you chop every single onion. It is more than okay to splurge and pay a little more to have some ingredients prepped for you so you're more likely to not only eat healthy but also not waste money ordering out and having food delivered. The key thing, and I'm still working on this myself, is the organizational element and the planning.

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How to turn something you hate into a thriving business you absolutely love with Y7 studio founder Sarah Larson Levey (ENCORE)
Sarah Larson Levey Instagram

Sarah Larson Levey is becoming a familiar example of millennial entrepreneur success, recently being featured on the cover of Inc magazine and her company Y7 studio being named one of the magazine’s most inspiring companies last year. Keeping her costs at extreme minimal levels helped entrepreneur Sara Larson Levey grow her side hustle yoga startup while still working her full time job for two years.


Sarah's money story:

I actually was really unsatisfied with the yoga experiences that I was having throughout the city. It left me feeling really frustrated and lacking in what I was looking for. I wanted something where I could still move and sweat and get a really great workout in, but at the same time get that mental clarity that is touted for yoga. I just really couldn't find that so I decided to start my own place to practice.

Bobbi Rebell:
Let's take it back a little. You're working in the fashion industry, you're married, you're in Brooklyn, you've got a job, you're busy, you're living your life. Most people, if they're not happy, they're going to fill out a form, a feedback form. You instead start a pop up. How does this happen and where does the money come from? Because you're 20 something, how old are you now?

Sarah L. Levey:
I'm 32 now. I was 26 at the time.

Bobbi Rebell:
Most 26 year olds are dealing with other financial things. How did you literally start this? Where did the money come from? What did you do?

Sarah L. Levey:
The money came from my job. I have always been really good at saving. It was really just supposed to be a pop up at first, right? We found a super, super cheap space. We hired teachers off of Craigslist who are willing to work just to get the teaching experience and that was kind of it. As soon as we realized that this was going to be a thing that there were other people who resonated with the kind of yoga that we are providing, that's when I started looking for a little bit more of a permanent space.

Bobbi Rebell:
One of the things, and I know this as a student, the space is unique. Can you talk a little bit about that and also how do you pay for that? Especially in a pop up because there's a heat element to it. The studios are darkened. It's a very different atmosphere, so there's definitely some investing that has to go on when you set up a space.

Sarah L. Levey:
Yeah, I think for us, we really knew what we wanted and we were lucky enough to find a space that already didn't have windows. We brought in our own heaters and we rented it out by the hour. This space was actually a very large recording studio that was not used during morning hours on the weekends, and that's where we went in.

Bobbi Rebell:
I think that's interesting because a lot of people don't think about that option to rent by the hour when you're starting a business. They might think you have to sign a lease for a longer period of time or come into a space. You were able to manage your cost that way.

Sarah L. Levey:
Absolutely.

Bobbi Rebell:
Then how does it go? You have this pop up, how are you getting the word out and how do you start expanding and funding that expansion?

Sarah L. Levey:
It was all word of mouth. We would go out at like 4, 5:00 AM and just flier all over Williamsburg and Brooklyn where the first location was and that's how people came in. That was really all we did. It was all Instagram, Facebook and flyering around the neighborhood. We didn't have budget for anything. There was no budget to spare. Everything was being funded by my job and my husband's job at the time.

Bobbi Rebell:
How did you get it to the next level? When do you feel you reached a critical point where you started thinking, this is really a thing and I might leave my job to do it? Because a side hustle doesn't always evolve.

Sarah L. Levey:
Right. It took a while. What's so great about New York is it is one of the few places where you can find a space that's willing to do a month to month or maybe do a split tenant kind of thing. We found a small 300 square foot space in an artist loft. All of the little suites were around 300 square feet. We paid a very, very small amount. Everything was included and we started out that way. The studio room could only fit 10 people maximum, and that's how we ran classes. We ran classes four a day before work and after work. I worked the front desk morning and night. My husband and I would switch off. The teachers were paid per student, so it was all dependent on them really getting the word out about their classes and bringing people in. We operated like that for a good nine months before we grew out of that space. Then we were fortunate enough to find another month to month space where we didn't really need to lay all this money out for security.

We were fortunate enough where the business was starting to generate enough cash that we could continue to float the business but that was it which is the reason that I continued working up until the spring of 2015. A good two years after we opened the studio.

Bobbi Rebell:
What kind of conversations were you and your husband having about money while this is going on? What was it like?

Sarah L. Levey:
It was interesting, it was the first time either of us had operated a business on a retail level. We didn't really know what we're doing, but I felt really confident that I didn't want to put classes on the schedule or do things around the studio that would put the vision of the experience in jeopardy. I wanted to always make sure we could pay rent, pay the teachers and also continue not to put pressure on ourselves so we could still do the things we wanted, have both really.

Bobbi Rebell:
Looking back, what is the best thing you did in terms of financial decisions with the business and what's something that maybe you would do differently?

Sarah L. Levey:
That's a tough one because I love our journey so much. I think it's super interesting and an ode to really the fact that you can self-fund a business. We didn't take on private equity funding until we were six studios in and that was a choice on our part. It was definitely a little bit stressful but it was a choice we made so we could really hone the experience and not bring on partners who just had ideas to make more money, have a better cashflow. We were able to preserve the experience of the business. We included mat and towel at first and our laundry expenses were really, really high. I would have started charging for those immediately because we always felt the pinch around that. Other than that, I can't really see doing in another way.

Bobbi Rebell:
How did things change when you did take outside funding?

Sarah L. Levey:
We decided to take on outside funding to really be able to sign nicer spaces. If anyone has ever been to the Flatiron studio or the Union Square studio, those were studios that I painted the walls. I was the one on Craigslist finding people who could throw up a devising wall. We did all the electrical. We commissioned people to build the front desk or things like that. It was super, super bootstrapped. The more people that were coming in and out of the studio, we really wanted to have a little bit nicer amenities because it is hot yoga. We wanted to be able to have showers if we needed to and those things were really, really expensive. Taking on capital for us was a way to really open the doors to higher end retail spaces and have the money to invest in the build-outs.


Sarah’s money lesson:


I would say be realistic. It is totally okay to do two things at once and it's important, that way you don't lose sight of what your actual vision is. I think that if you're stressed about your personal finances, you're always going to be looking for ways to have your business make more money, right? Because you're feeling the pressure personally of like, oh my gosh, how am I going to do this? How am I going to do that? I think that's when people tend to lose the passion for their business because it becomes more of like, it's not growing fast enough, it's not doing what I want to do fast enough. A lot of good concepts take time and they take consistency to work. I would say just be really realistic and don't assume anything when you're planning. Don't assume things are going to work out exactly the way you want. There's always going to be hiccups and you have to be ready to combat that.

Bobbi Rebell:
Is there an example of a hiccup that you can share?

Sarah L. Levey:
Oh yeah, of course. Our first Williamsburg studio was in the basement and there was a spring where we had a ton of snowstorms and then all of it melted and then it rained for like a week straight, the entire studio flooded. It cost us $20,000 which was a huge amount of money to us at the time. We had to replace all the floors, all the electrical. We had to redo basically the entire studio because of a flood. That's something that I never, I don't know, I'd never lived anywhere with a base. I don't know, it just didn't occur. It didn't occur to me and I was like, oh. I was like, I guess we have to close and do all this stuff. Then we had to get a mold check and just all of these things that you don't even think of. That was something that I was like, oh, okay, cool.

Bobbi Rebell:
Oh my gosh. Did you have insurance? Did you have insurance?

Sarah L. Levey:
Not at the time.

Bobbi Rebell:
Okay, but now you do.

Sarah L. Levey:
That is right. Lesson learned.


Sarah's everyday money tip:


Well, I used to all the time, purely out of convenience. I'm a big Postmates girl, I'm Postmating everything and then all of a sudden I was looking at my credit card bill. I was like, what am I spending so much money on? Everything was adding up. Once you do the delivery fee, you add the tip. I'm spending $30 on lunch every single day and it just adds up. Now I make a point where every Monday, I'm very lucky Whole Foods is directly across the street from our office. I stop at Whole Foods every Monday. I'll grab lettuce, vegetables, chicken, whatever it is so I have enough and I bring it to the office and I stick it in the fridge and it's basically like I have enough at the office to make lunch for myself every day. It takes so much pressure off of like making sure I order with enough time before I have to go to a meeting, being really stressed about it. It's here. I can make it when I need it and I'm set for the week.


Bobbi’s Financial Grownup tips

1.Create additional stakeholders in your projects. Sarah empowered her initial round of teachers by paying them per students. The first win is that it saved Sarah on her cost, but the even more important thing it did was it rewarded the teachers for the impact that they made on the business. The more students they could bring, the more they made.

2.Buy insurance if you need it. Sarah blew it at first on this one. The flood sounds like it was a nightmare. Insurance would have cushioned the blow.


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