Transcription
Fran Hauser:
When my father was asked to go look at a job, a potential client, and give them an estimate, he wasn't able to understand the directions to actually get to the house. So I would listen in on another phone and write down the directions, and then I would go in the car to the residence, and then I would get out and I basically be the translator.
Bobbi Rebell:
You're listening to Financial Grownup, with me, certified financial planner, Bobbi Rebell, author of How To Be a Financial Grownup, and you know what? Being a grownup is really hard, especially when it comes to money, but it's okay, we're going to get there together. I'm going to bring you one money story from a financial grownup, one lesson, and then my take on how you can make it your own. We got this.
Bobbi Rebell:
Hey friends, that was author, Fran Hauser. Now, this is a very big interview for me because she is very much in demand after her book, The Myth of the Nice Girl: Achieving a Career You Love Without Becoming a Person You Hate, became a huge hit this summer. It has many of us rethinking the things that women thought we had to do to succeed. No more mean girls, and there's a lot in there for men as well. So stay with me everyone, this is not just for women listeners. Special welcome to our new listeners, if you are returning, thank you as well for your support. We keep the shows to about 15 minutes so you can easily fit it into your busy schedule, but we also release three episodes a week. So feel free to binge if you're commuting, just make sure to select auto download after you subscribe so that they'll be in your feed automatically. It's all about making it easy.
Bobbi Rebell:
Let's get to Fran. After a long career in media, which included being the president of digital at Time, she is now an investor in startups, and she got a lot of the training for that from her upbringing being a very active part of her parents businesses. Here is Fran Hauser.
Bobbi Rebell:
Hey, Fran Hauser, you are a financial grownup, welcome to the podcast.
Fran Hauser:
Hi Bobbi, great to be here.
Bobbi Rebell:
Congratulations on the incredible success of your book, The Myth of the Nice Girl: Achieving a Career You Love, circled in a bright red circle, Without Becoming a Person You Hate, big X over the 'Hate' of course. Since the book's come out it's been named so many different things, including an Amazon Best Business Book of 2018, best new book by People magazine and Refinery 29, most anticipated title of April by Bustle, I mean I could just basically go on. Congratulations on all of that, Fran.
Fran Hauser:
Oh thank you. It's really been amazing, I feel so grateful.
Bobbi Rebell:
You came to us with a story that's really meaningful, because it has to do with your whole family and the money experiences that you learned growing up from your parents, in the town where my sister now lives, Mount Kisco, and you were their bookkeeper in their businesses in first grade, tell us about that.
Fran Hauser:
Yes. So my parents are Italian immigrants who moved to Mount Kisco, as you said, and like many immigrants it took a lot of courage to make this move. They were uneducated, they didn't speak the language, and they were moving to a place that was completely foreign to them. What each of my parents did have though, was a skill. So my father was a stonemason, my mother was really good at sewing, so they both started small businesses. My dad a stonemeasonry business, and my mom opened up a tailoring shop with her best friend. Being the oldest of four, they needed my help, especially when it came to communication. So when I was in first grade I was preparing all of my dad's invoices. One memory that I have is I could only add at that point in time, I couldn't multiply yet, so my aunt actually created a sales tax chart for me, so that if the monthly maintenance was $300, I could see exactly what the sales tax was, and then just add the two numbers together.
Fran Hauser:
So that was first grade, and then even in middle school I was helping my mother with marketing. So helping her come up with a logo, and getting different marketing and sales materials printed. So I got exposed to business at a very young age, and even understanding things like revenue, and expense, cashflow, you know seeing that when more cash comes in than goes out, decisions that need to be made around what to do with that extra money. It was really interested watching my dad because he took some calculated risks and invested in both commercial and residential real estate, which proved to be fruitful. I would say at a very, very, very young age I played this role of bookkeeper/marketer/general manager.
Fran Hauser:
Another vivid memory I have that I'll just share with you is when my father was asked to go look at a job, a potential client, and give them an estimate, he wasn't able to understand the directions to actually get to the house. So I would listen in on another phone and write down the directions, and then I would go in the car with him and we would actually drive to the residence together, and then I would get out and I would basically be the translator for him. So that was my childhood, pretty unconventional.
Bobbi Rebell:
Wow. Very unconventional. How did you assume this role? Were there specific deliberate conversations, or did it just evolve organically as you grew up in the household?
Fran Hauser:
It really evolved organically, because I was the oldest. Really, these things just fell on me. It made sense, if something was broken, even in the house, and needed to be repaired, I would be the one to call the plumber or the contractor, and at the time it felt really hard. It was frustrating, for sure, at times because I just felt so different from all of my "American" friends, who were doing sleepovers and play dates, and I had so much more responsibility. Obviously, looking back, it was actually such an incredible experience, because I learned so much, not just about business but also about risk taking. Watching my parents, who had so much going against them, they were at such a disadvantage, but they were still able to take these risks. Whether it was building these businesses, or investing in real estate, and if you look at my career, I've taken many risks in my career. I've reinvented myself several times. I left Coca-Cola and the late nineties to go to an early stage internet company, Movie Phone. Or five years ago, I left a really comfortable job at Time Inc. to move into startup investing.
Fran Hauser:
So I haven't been afraid to take risks, and I think a lot of that comes from seeing how disadvantaged my parents were, and feeling like if they could take risks, I should be able to.
Bobbi Rebell:
I wanted to ask you, so you mentioned, and I was going to bring this up, that you now are a startup investor. How did this background in business and understanding risks, and understanding strategy and marketing, and even just the basic economics of business, how does that inform your approach as an investor now?
Fran Hauser:
So I think in a lot of ways. For starters, when I'm evaluating the entrepreneurs I'm looking at them and I'm saying, "Do they have the capacity to take risks? Will they jump in with both feet?" And I'm also looking at what kind of mindset do they have? Are they optimistic? I always felt like my parents approached every single venture with such optimism, and with an abundance mindset, and treating people kindly and with respect. So those are things that I really look for in an entrepreneur, and then the other side of it is the brass tactics operational side, which is I feel like I'm really good at looking at financials and understanding what the risks are, really getting nitpicky when it comes to the assumptions that are being used. So I feel like I can look at a PnL pretty quickly, and projected cashflows, and all that good stuff, and I'm just co comfortable. I'm so comfortable with numbers, and I'm so comfortable with looking at forecasts and really trying to make sense of it, and also understanding is there a there there?
Fran Hauser:
The other part too, I would say, is just understanding markets, understanding consumers. I think that also comes from just having spent so much time with my parents clients. So it's impacted me as an investor in so many different ways.
Bobbi Rebell:
So what is the lesson then, for our listeners from this, that they can apply to their businesses, and to some degree, to their lives?
Fran Hauser:
I would say the lesson is to not be afraid to take risks, and when you do so, really approach it with a mindset of abundance and optimism, and don't be afraid. Don't be afraid to go all in and to jump in with both feet, and then also the last thing I would say, which really ties back to the book, is to treat people with kindness and respect, because I think you look at my parents who barely spoke a word of english, and they were still able to communicate through a lot of nonverbal cues, and a lot of that had to do with being charming, and being kind, and that will take you far.
Bobbi Rebell:
Yeah, because the book is really all about being nice, but in a strategic and smart way.
Fran Hauser:
Yes, being nice in a way where you're not a pushover, and you're not veering into people pleasing territory. It's really about how you can be both nice and strong. Those two things are not mutually exclusive, and that you bring both of those into virtually any situation at work.
Bobbi Rebell:
Alright, let's talk about your everyday money tip, because one thing that I love about this is it's very specific, and tangible, and something we can all do pretty much right away.
Fran Hauser:
Yeah, I love this. So what we do in my house is, instead of a normal piggy bank, we collect coins in a five gallon water jug. The kids love it because it's so much bigger than a piggy bank, and it's clear, so you can see the progress. The last time we cashed it in the coins were worth $4000, and it took us several years to fill it up, but it's just a really fun way to teach your kids about saving and about goals.
Bobbi Rebell:
Where do you cash it in, what's that experience like? Is it one of the machines, or do you bring it to a bank?
Fran Hauser:
It's actually hysterical because it's so heavy, so what you have to do is we put duct tape over the top of it to close it, and then we literally roll it-
Bobbi Rebell:
Oh my God.
Fran Hauser:
We have to roll it down the-
Bobbi Rebell:
You could get a smaller container, Fran, you know that?
Fran Hauser:
I know, but it's part of the experience, I guess. So much fun, and then we literally bring it into the bank. The teller always has so much fun with it, because it's not something that they usually see.
Bobbi Rebell:
So what did you do with the $4000 then?
Fran Hauser:
The first time we did it my husband and I, it was actually pre-kids, so we ended up spending it on a really great spa vacation, which was great. Just the two of us.
Bobbi Rebell:
That works.
Fran Hauser:
That works, right? And now with the kids we're just starting to talk to them about, "Okay, what do we want to spend it on?" And that's also really fun, because it allows you to bat around ideas and then have something that you're really excited about, you have something to look forward to.
Bobbi Rebell:
Alright. We'll have to get an update and put it in the show notes as to where the money goes. I want to spend just a couple of minutes talking about your book, because it's had so much impact.
Fran Hauser:
Yes. The book is really my response to a question that I get asked all the time, which is, "How can you be so nice, and still be successful?" It's just a topic that I've found myself talking about quite a bit, and it's something that I really believe. Being nice, and being empathetic, and collaborative, and having an abundance mindset. All of those things have really served me well in my career. If I think about some of the bigger promotions that I received, or if I was asked to work on a really high profile project, a lot of that came back to my ability to build relationships and earn trust, and a lot of that goes back to being nice.
Fran Hauser:
So the book is really actual, I mean it's inspiring, but I think what makes it special is I am such an operator at heart that I really wanted to make sure that we filled it with tips, and techniques, and scripts. There are so many scripts for navigating sticky situations.
Bobbi Rebell:
Yes, there are very specific things, because people think, "Well, this happens to me, what do I ..." they literally don't have the words. Like when someone takes credit for an idea that you had, you go into exactly what to do, which is important.
Fran Hauser:
Yes, and I have to tell you one really cool thing, just over the past week I've had three different women tell me that they all got really big raises using my advice in the book.
Bobbi Rebell:
Fantastic. And now, you're now working on this Nice Girl Army, right? That's your saying on social media, and you bring together all these different stories that relate to that.
Fran Hauser:
Yes. My Nice Girl Army is actually a group of ambassadors that I put together, probably about six to nine months ago. A lot of them are former mentees, or current mentees, they really love the message in the book, and they've really gotten behind the book. It's basically a Google group I've created where we all communicate with one another, and they've all been so helpful in promoting the book, and I think from a hashtag perspective, it's taken on this bigger movement feel to it. It's just been really fun to see women who I don't know reading the book and using that hashtag, and saying how much they love the book, and how much it's helped them.
Fran Hauser:
So I think in terms of what I'm thinking about next, it's really how do I take all of this great content that's in the book, and what else can I do with that content? So I'm just starting to think about some product extensions from the book, which is really exciting, and then still doing my day job, which is investing and advising, which is something that I've put on pause a little bit over the last few months as I've been working on the book tour. So I'm really excited to get back into that as well.
Bobbi Rebell:
Cool. Well, I want to make sure everyone can, first of all get the book if they haven't gotten it yet, but more importantly, also know where to find you and follow to get updates on all of these different projects.
Fran Hauser:
Yes, definitely. So my website is FranHauser, H-A-U-S-E-R, .com, and you can get all the information about the book and where to buy the book there. My Instagram and Twitter handle is the same, it's Fran_Hauser, and of course you can always connect with me on Linkedin as well.
Bobbi Rebell:
Wonderful. Well, thank you so much, Fran. I love the book, and if there's anyone out there who hasn't read it yet, please pick it up, it's wonderful, well worth investing the time. Thank you Fran.
Fran Hauser:
Thank you Bobbi.
Bobbi Rebell:
Hey everyone, so Fran and I really just scratched the surface in that interview, here's a little bit more wisdom from her book. Financial Grownup tip number one; one thing that Fran talks about in The Myth of the Nice Girl is the importance of how things are presented, the tone that you use in your voice. So you can be firm, and not be a pushover, and still be nice. Think about the way that you say things.
Bobbi Rebell:
Financial Grownup tip number two; don't say sorry so much. Try replacing it with "Thank you." Fran points out that many women apologize of things that not only were not their fault, but also they aren't really sorry about. For example, not being able to attend an event. She would often apologize for declining an invitation, instead, she advises to simply say, "Thank you for the invitation." And say that you will not be able to attend.
Bobbi Rebell:
If you have not already, please hit that subscribe button and be in touch on Twitter, @BobbiRebell, on Instagram @BobbiRebell1, and on Facebook I am @BobbiRebell. And learn more about the show at bobbirebell.com/financialgrownuppodcast. And thank you to the wonderful Fran Hauser for helping us all get one step closer to being Financial Grownups.
Bobbi Rebell:
Financial Grownup with Bobbi Rebell is edited and produced by Steve Stewart, and is a BRK Media production.
