Author, Podcast host and Entrepreneur magazine’s Editor in Chief Jason Feifer shares specifically how he raised his speaking fees, and confesses to a massive and very un-grownup recent financial blunder.
Jason’s Money Story:
Jason Feifer: So I had done a lot of unpaid public speaking and then felt like it was time to actually start charging for this. And I didn't know how to because I was genuinely uncomfortable saying you should pay me for this. Actually, I just hadn't really done that. It's weird. I have been very successful in my career. I have a high profile job, but the ways that I've been paid have largely been these very established methods. I get a salary and that is it.
Jason Feifer: And now here, I am telling someone, you have asked me to do a thing, I know that I could do it for free because I've done it before, and you probably know that too. But instead I'm going to set a very high fee and expect that you pay me that. And I was so uncomfortable doing that that I kept undervaluing myself. I had a friend who's in this industry who had told me what my value would be and I just literally couldn't say it to people. And so I was telling them half or a quarter of it.
Bobbi Rebell: How did this evolve? So someone reaches out and says, Jason, we want you to speak at our events. What happens next?
Jason Feifer: So here's how the conversation would start at the beginning of this. Somebody would invite me to their event and I would gush over the event. And I would tell them how excited I could be, and we would talk about literally everything except for money. And then, they would bring up the money, and then I would have a number in my head that I was supposed to say and that I couldn't say it, and I said something lower. And that is not what happens now. What happens now is that, very upfront, as soon as somebody reaches out to me, I say, do you have a speaker budget for this?
Jason Feifer: And sometimes I will also say, do you ever speak your budget for this? I would do this for free if I could, but I have two kids and a very busy job and I can only do these kinds of things if there's compensation. Sometimes they don't. But oftentimes, they do. They say they have a budget and then they'll ask me what the budget is, or what my fee is, and I'll tell them. And I'm just really upfront about it because that is my worth, and I have over time taught myself that I am worth something and that there's no shame in being worth something. But it took a long time to get there.
Bobbi Rebell: What was the tipping point?
Jason Feifer: The tipping point was actually my wife getting extremely annoyed that I was leaving New York to go speak at these things and not getting as much as she thought I probably could get. But honestly, it was talking to other people and seeing what they were being paid and realizing that I was doing the same work, and I was I think better than a lot of them, and yet I was getting paid less. And that told me, most importantly, that I could stand up for my own value and I wouldn't put other people off.
Jason Feifer: The thing is you don't know what the marketplace is and so you don't know what people are willing to pay and you are afraid. Everybody's afraid, I think, of showing themselves to be too full of hubris, and say I'm worth this crazy amount of money, and that people will look at you. It'd be like, no, you're actually just a jerk. But once you understand the marketplace and you get a sense of what people actually will pay, then you realize, Oh no, wait a second, I am valuable and I'm not being obnoxious in my value. I'm just being straightforward in my value.
Bobbi Rebell: But how do you know what the marketplace is? And for example, in the market that you're talking about, which is speaking, which is very often doing keynote speeches, moderating panels, emceeing events. There's no database where everyone says what they make. How do you know?
Jason Feifer: No, there's no database. I wish there was a database, but there are a lot of people who do it, or there are a lot of people who work with people who do it. And so, I just started asking everybody. Every single person who I interacted with at any event or just in the course of my work, we would start talking about speaking and I would just start asking them either, are you willing to share what you make or are you willing to share what the ballpark is for people in our range or whatever.
Jason Feifer: Because the thing is that people do not volunteer this information upfront because I think oftentimes people are uncomfortable sharing numbers and being the one to broach that subject. But if you open up the door to it, a lot of people actually are fine sharing information because they understand that information is power for everybody. And if they share something with you, you'll share something with them. And just starting that conversation and having so many of those conversations, you start to triangulate what your value is or what other people did to get more valuable, which is also so important.
Bobbi Rebell: So what was that? What did people do to get more valuable?
Jason Feifer: Well, one of the things that they did is that they did a lot of add ons. That was not something that was intuitive to me. So you would go to an event and you'd find some fee, but then you would start upselling people. You'd be like, I'd be happy to come in the evening before and have a dinner with your sponsors or whatever. I'm around. Is that something you'd be interested in because we could just throw on an additional fee for that? And people are happy to do it. And that's how I've upped my fee often for taking time that I would be... What would else would I be doing? I might as well be having dinner with somebody and making a little extra money.
Jason Feifer: But yeah, it was a lot of add ons. I found that the key to the add ons is not just that you're willing to do stuff, but that you're showing them that you're invested in them and invested in helping their whatever it is be as successful as possible. And so, here they have an asset. The asset is you, and there are two ways that asset could be, it could either somebody who just blows through and doesn't really care and just collects the check or, someone who says, hey, I've invested, I care, I want to do what's great for you. It's going to cost a little bit more, but I'm there and I want to do it. And I think that they also want to pay me just because they like me and that matters.
Bobbi Rebell: How do you handle it when someone says, I don't have the budget that you're asking for it.
Jason Feifer: So I take it on a case by case. Is it something that I really want to do? Is there some other value that I can extract from them? Because sometimes, there is. I could, for example say, Oh, I'll do it for this lesser fee that you're offering, but can you buy copies of my book? Can you buy some subscriptions to the magazine for people who are attending? Can you give me the email addresses of everyone in attendance so that I can follow up with them and maybe get them to sign up for my newsletter or whatever. If there's something that makes sense for me for other reasons and it doesn't really put me out, I'll do it for a little less.
Bobbi Rebell: So what is the lesson for our listeners from your story?
“I have over time taught myself that I am worth something and there is no shame in being worth something but it took a long time to get there.”
Jason’s Money Lesson:
Jason Feifer: The lesson is lead with value and be confident in your value. I hear from people a lot, if I could just turn it around as me as a recipient of people pitching, I hear from people a lot who want a lot of things from me. They're pitching me because they want me to write about their company or they're pitching me because they want me to assign them a story or whatever. And a phrase that they use all the time, I literally just read about this in the magazine, a phrase they use all the time when they write to me is, let me know if you ever need a dot dot dot. Let me know if you ever need a writer. Let me know if you ever need a good story. Let me know if you ever need a customer service solution or whatever it is.
Jason Feifer: And that is a terrible, terrible way to pitch yourself because it actually puts the sales onus on me, the person who's supposed to be sold to. Now, I have to research them and go back to them and say, Oh, you know what I actually do. Here's the thing; nobody ever just needs a blah, blah, blah. They never do. I am full of writers. I am full of stories. I don't need any more of them. So why would I take any more of them? Because if somebody comes to me and isn't shy about their value and is instead value forward, if they understand what I'm looking for and what kind of value they can provide to me, if they're upfront about that and good at communicating that, then I see the value and I want the value.
Bobbi Rebell: Such great advice. Let's move on to your everyday money tip because, Jason, you're being very brave. You're going to admit to having done something that you're no longer doing, right?
“I was doing the same work and I think better than they were and I was being paid less. And that told me that I could stand up for my own value and I wouldn’t put other people off.”
Jason’s Money Tip:
Bobbi Rebell: Let's move on to your everyday money tip because, Jason, you're being very brave. You're going to admit to having done something that you're no longer doing, right?
Jason Feifer: Right.
Bobbi Rebell: ... that costs you thousands of dollars. Tell us your everyday money. Thousands of dollars. Oh my goodness.
Jason Feifer: I know. I'm so embarrassed and annoyed that I have done this. It is the most basic piece of advice. Look at your statements... Go through them line by line, your credit card statements. There were some services that I had signed up for that I either forgot about or in one case it was a fairly expensive service that I thought I had signed up for a month of, but it turns out it was a recurring fee.
Bobbi Rebell: Oh my gosh, that's your worst nightmare. And can you get them to refund a few months back at least? Is there any recourse at that point? because you clearly weren't using it. Do you want to tell us what kind of thing it was? Was it a really expensive magazine, Jason?
Jason Feifer: No, it was a social media management thing. It was $400 a month.
Bobbi Rebell: Oh my God. Oh my God. How many months did this go on, Jason?
Jason Feifer: Ten.
Bobbi Rebell: You didn't catch a $400 charge for ten months?
Jason Feifer: No, I didn't.
Bobbi Rebell: Jason.
Jason Feifer: I know, it's awful. It's awful. And now you're like, what kind of completely irresponsible financial person is this? And the answer is that I do too many things myself and I have a number of different income streams from speaking and podcasting and I'm just throwing it all into the same account and I just wasn't being mindful of where the number was. And so there was this giant hole being poked in my finances, and it was just pouring out $400 a month.
Jason Feifer: I contacted the company and they were not really willing to be helpful, and I've gotten in touch with the head guy. And he just kept putting me off and putting me off, and I can tell what's happening, which is that he's hoping that he is going to wait me out, and that I'm going to just give up on this and forget about it. And so, I literally have on my reminders app that tells me all the things that I should be doing. One of them is to keep texting this guy.
Bobbi Rebell: So this is unresolved right now. So you're not paying ongoing, but you've now paid 10 months, you paid $4,000 to this company?
Jason Feifer: That's right, and I proposed a deal to them too, and I just haven't gotten the money back. I'm a little resolved to just eat it as a very, very expensive lesson in keeping tabs on your credit card forms. But I am also going to text this dude for the rest of my life demanding my money back.
Bobbi Rebell: I think you can automate that. So Jason's going to un-automate his bill paying and he's going to automate, I'm sure there's an app you can download that can charge you another monthly fee to automatically text this guy. I'm going to text him for you, too.
“If you open up the door to it, a lot of people actually are fine sharing information because they understand that information is power for everybody. ”
Bobbi’s Financial grownup tips:
Financial grownup tip number one:
Like Jason did, work up the courage to ask, but also, as he did, keep it reasonable so you can get to the yes. People ask how I got such high profile people to be in my book, How To Be A Financial Grownup; those included Kevin O'Leary from Shark Tank, designer Cynthia Rowley, and even Tony Robbins. A lot of it was simply working up the courage to ask, but I also kept the ask really simple. It was two questions, similar format to this podcast. You'll have more success if you ask for something that's easier for them to do.
Financial grownup tip number two:
Jason talks about add ons and up-selling. Not only does this bring in more money, it also provides more value for clients. Most important, it often strengthens the bond and creates a relationship where you're probably going to have a better shot at getting hired again. Play the long game.
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