Posts tagged Tonya Rapley
Money Tips on how to buy an online business with entrepreneur Tonya Rapley

Who needs a start-up when you can buy your way into a business? My Fab Finance founder Tonya Rapley shares why and how she decided to buy an online business and her tips on what she would and would not do differently.

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Money Tips On Buying An Online Business

  • Learn the types of questions you should ask before buying a business.

  • Learn how Tonya increased the average order value and how you can do the same.

  • Learn what kind of things you can do in the beginning to prepare for the growth that comes later.

  • Why it’s so important to have a marketing strategy for your business.



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Full Transcript:

Bobbi Rebell:
I hope you guys are all celebrating some big adulting milestones this season. And you know what? Finding the perfect gift for those celebrations can be kind of tough. I have the solution over at grownupgear.com. We have adorable hats, totes, mugs, pillows, tees, and seriously the most cozy and comfortable sweatshirts. They're all on grownupgear.com and all at affordable prices. We even now have digital gift certificates if you can't decide. Use code grownup for 15% off your first order. Buying from our small business helps to support this free podcast. And you know what? We really appreciate it. Thanks guys.

Tonya Rapley:
They were taking a significant loss. They were selling these loofahs for 4.99 and doing free shipping. Ridiculous.

Bobbi Rebell:
You're listening to money tips for financial grownups with me, certified financial planner Bobbi Rebell, author of How to Be a Financial Grownup. And you know what? When it comes to money, being grownup is hard, but together we've got this.

Bobbi Rebell:
Hi, friends. Okay, we all know starting a business is not easy, but the truth is you don't have to start a business to be a business owner. There's a whole lot of options out there if you want to buy your way in. But there's a lot you need to know before you get started, and we're going to share some of the secrets that you need to know.

Bobbi Rebell:
My guest today is Tonya Rapley. You may know her as the co-host of one of the shows we featured in our summer watch party, Going From Broke. We were a little obsessed with it. Anyway, it's executive produced by Ashton Kutcher. Check it out on the Crackle channel. Tonya is also the founder of My Fab Finance and the author of The Money Manual. She is a big deal, guys. She's been featured everywhere from Vogue, Good Morning America, and The Today Show. But what you probably don't know is that she's also a holistic wellness business owner. In 2019 Tonya purchased Club Loofah, an inclusive self-care brand focused on inspiring and supporting regenerative practices for all. She mentioned this to me in passing recently, so I roped her into a podcast interview to tell us more about buying a business and basically how it all works. It's really interesting, guys. Here is Tonya Rapley.

Bobbi Rebell:
Tonya Rapley, you are a financial grownup. Welcome to the podcast.

Tonya Rapley:
Thank you. I'm excited.

Bobbi Rebell:
I am so excited to have you. Long time overdue. I loved having you in my book and now here. You are the founder of My Fab Finance, which has an incredible community as well. You're host of Going From Broke, which was one of my favorite shows that I caught up on this summer. We highlighted it in our summer watch series. You have the 30-day shift program. And what we're going to talk about is your new online business, Club Loofah. Welcome, welcome.

Tonya Rapley:
Thank you so much. It sounds like I do so many things, and I do.

Bobbi Rebell:
So many things, and wife and mother and all the things. Before we get into your online business, tell us a little bit about My Fab Finance.

Tonya Rapley:
Yeah, I mean, My Fab Finance, I started in 2013. It was essentially my accountability partner, as I decided that I was tired of being inconvenienced by being financially insecure. My goal at the time was to improve my credit score so that I could get my own apartment in New York City and hopefully get free clothes from Macy's. I just wanted free clothes. I was like, "Maybe they'll see what I'm doing and send me free clothes."

Bobbi Rebell:
Free clothes, always a noble cause.

Tonya Rapley:
You know, you know. And here we are, I guess. Well, I've been a full-time entrepreneur. I was able to transition into doing My Fab Finance full-time in 2015. We've created so many different elements of My Fab Finance and different iterations, but today our goal is to create a safe space for women to talk about money, as well as we have a mission of helping 1000 people achieve at least one financial goal that they're proud of.

Bobbi Rebell:
When we were doing our interview for my book, which is going to come out in the spring, which, guys, I'll talk about another time, you kind of mentioned, "Oh, by the way, yeah, I bought an online business." And so I wanted to bring you on the podcast, because you mentioned this oh so casually, like, "I'm doing 100 things, and by the way, I bought an online business," and then you move on to something else. I need to know about this. So a lot of people, they're home during this extended version, unfortunately, this extended pandemic that's so much longer than we thought we would be home. Of course it's good to start an online business, but not everyone has to start from scratch. Sometimes if you have the resources you could actually buy something and give yourself a jumpstart. And it sounds like that's what you did. So tell us about this decision to buy an online business and what you did. What is it?

Tonya Rapley:
Yeah. So as a financial educator, I realized that a lot of my income was service-based. It was based on my ability to show up to coach my audience and everything else, and I wanted something that was easier to scale. That's how I thought about it before I bought the business, easier to scale. I knew I did not want to come up with a new concept, create a new brand and everything else. And so my sister, who had just closed her Shopify store, asked me... She said, "I know you're interested in potentially purchasing another business. Have you checked out the Shopify exchange?" And I hadn't heard of it, but I went to check it out immediately. And she then sent me this company, Club Loofah. And she just typed, "I think that you could really do something with this. It's a great concept."

Tonya Rapley:
And so I started to look into it more, and I thought to myself, "Wow, this is a really good concept." It is essentially a bath subscription business, a bath tool subscription business, because most people don't realize that you're supposed to replace your loofah every three to four weeks. Your loofah, your sponge, whatever it is you use in a bathroom, before it starts smelling, before it starts crumbling, you're to replace it. So we reached out to the owner, and he was about to actually close the doors, because he hadn't had any bites or anyone that had... He had a few conversations, but no one that was really serious. [inaudible 00:06:09], "Hey, the money's in escrow. Let's do this." So we ended up buying the business from him. He was actually based in Riverside, California at that time. We were living in Los Angeles, so we drove up to Riverside with a U-Haul, got all the inventory that he had on him-

Bobbi Rebell:
Oh, right, so you actually have to take inventory, because I have-

Tonya Rapley:
It is not drop shipping. Yes.

Bobbi Rebell:
I do drop shipping for my grownup gear.

Tonya Rapley:
It is not drop shipping. We do not have a fulfillment center just right now. And so that's the thing. We got the items from them. We just started learning the e-commerce business when it came to loofahs. When we purchased the company, one of the things that was attractive to me was that it already had subscribers. It was a subscription business. So the day that we purchased the company, they had new orders, because it billed monthly.

Bobbi Rebell:
Wait, why was he selling it? Presumably... I would always be suspicious. If someone's selling a business, you kind of go, "Well, why?" Because maybe if it's a good business, why would he sell it? So I would be wondering, what are the red flags?

Tonya Rapley:
So the reason he was selling it actually was because he inherited the business from the previous owner. So there was a previous owner who started the business for her daughters because she wanted to teach her daughters entrepreneurship. Then her daughters lost interest in it, and she didn't have the capacity to manage it, but he was already onboard as the marketing officer, the chief marketing officer, so he bought it. He believed in the business, thought it was a good company. He took it over. But then his father passed away, and he decided that he didn't want to do things just because anymore. He wanted to live a more purpose-focused life.

Bobbi Rebell:
So I have not seen this site before you, but it has a really nice editorial focus, and that's something that that is one of your strengths. Tell us more about the changes that you then brought in.

Tonya Rapley:
Yeah. Thank you very much, because when I bought the company, it was very fun and kitschy, and one of the things we realized was, if we're going to compete with the Targets... And we're not going to compete with Target and Amazon. We cannot drive our prices low enough to compete with them, so we have to appeal to a different demographic, someone who value self-care, who is willing to invest in their self-care and what's a higher end feeling product. And so we rebranded to go for a higher end. And so now the products that we're rolling out are more luxury-focused, or they're items that you can't find in your drug store. That was very intentional. And we wanted to clean it up a little bit. The company was based in California, so it was very beachy, Hollister... Yeah.

Bobbi Rebell:
When you look back, what would you have done differently? Are there questions you would have asked that you would advise people that are looking to buy an online business that's already somewhat established... What should they go in knowing that you wish you knew?

Tonya Rapley:
Absolutely. So when I bought the company, [inaudible 00:08:55], "Okay, it's bringing in revenue. You have XYZ subscribers. Cool. All right. Yeah, let's do this." Now I would definitely ask about their average order value, because the average order value determines if you can run ads. From my perspective, I was thinking, "All right, we're going to buy this company, and we're going to run ads, and we're just going to blow this out the water." But in order for ads to make sense, your average order value needs to be above what your minimum ad spend is going to be, or what it costs to acquire a customer.

Tonya Rapley:
They were taking a significant loss. They were selling these loofahs for 4.99 and doing free shipping. Ridiculous. So one of the things we did when I came in was changed the shipping model. We now charge 2.99 for shipping. And then we also increased the price point on some of the items. We allow the loofah, the classic loofah, to be the loss leader, but we increased the price points on some of the other items and introduced higher-priced items to the store as well, so that average order value and just the opportunity to bundle products... There wasn't really a strong opportunity to bundle products. So now we're in the final stages of developing a body care line so that you can bundle your body care with your loofah, since it's it's all body care anyway. So that's one of the questions I definitely, definitely would have asked, is average order value.

Tonya Rapley:
The retention rate was pretty good. Their retention rate... And that's a question, especially if you're buying a subscription business. How long does your average customer stay around? And do you have any existing customer service infrastructure in place? Because he was handling customer service inquiries. I found very early that I hated that aspect of the business, and we ended up hiring someone, but it would have been nice if there was somebody that came along with the company. So any personnel that would come that know the business outside of us going and doing training with you is another question that I probably would have asked. Those are the two big things we had to change, was... The average order value was a killer early on, because the company was basically losing money.

Bobbi Rebell:
And you really didn't know that when you bought it.

Tonya Rapley:
No, I didn't, and I should have asked for stronger financials, but I think that [inaudible 00:10:55] I was like, "It's a subscription business. How bad could it be? It's not to the point where they're searching for customers every month. I bought the customers with the business. How bad could it be?" Yeah, I didn't do the math on that one, Bobbi. I didn't think like, "Okay, this is a 4.99 loofah, and they're charging nothing. Free shipping. How much is shipping?" But we addressed that, and within the first year we increase the average order value I think by like 32%.

Bobbi Rebell:
How did you do that?

Tonya Rapley:
We introduced a candle line, so most people were buying candles. And our candles are not... They're high-quality soy candles. Our candles were about 20... I think $28 for a candle. And so that definitely drives up, if you're buying a 4.99 loofah and a $28 candle. We introduced two higher end products, the ayate washcloth, and we actually just dropped our Japanese smoothing brush. So those aren't terribly expensive, but they're 10.99 and 11.99. And then we started adding bundle options. So when people checked out, we offer the upsell of a shower hook for people who don't have any hooks in their shower, so we offer that upsell. And then we also invited people to buy our family bundle, which was essentially four loofahs instead of one, just in case it's a family of four, and quite a few people decided to do that.

Bobbi Rebell:
Now, you mentioned you wanted something that you could scale. Are you still bundling at home? Who is packaging this stuff up? You said you had no fulfillment center.

Tonya Rapley:
Yeah, so we still have a fulfillment manager. We do have a storage facility where we keep the things, and we have a facility manager, our fulfillment manager. So we are very hands-on still in that process. I don't pack the loofahs anymore, my husband doesn't, but our fulfillment manager does. And she's great. She's awesome. And that's something we had to look at when we were considering if it makes sense for us to place our products in a fulfillment center, which [inaudible 00:12:42] take about $2.80 to $3 per product, and our average order value just could not sustain that yet.

Tonya Rapley:
So maybe when we roll out the body care line... Our body care line is sulfate-free, microbiome friendly, and we've been really intentional about the body cream that we're creating. And we have a non-abrasive exfoliant that we're also rolling out a non-abrasive skin exfoliant, so it's papaya extract and natural fruit extract to help with skin turnover and cell turnover. So I think that once we roll those out, we might be in the zone of being able to send it to a fulfillment center, but maybe not. We have to see how our fulfillment manager feels, because we'll keep those profit margins... We'll grow them as long as we can, and we'll minimize the money that we're spending as much as we can.

Bobbi Rebell:
And I am impressed, as someone that started a small online business during the pandemic. The amount of detail that you're going into is incredible. You know all of your numbers. What is your best advice, before we wrap up, for people that are considering buying an online business? You went basically to the Shopify exchange, and you can look for whoever's selling a Shopify site. Is that what you advise? And what else?

Tonya Rapley:
It's work. It's work. And decide what works for you, drop shipping, or whether you're going to do the order fulfillment yourself. But you also have to ask yourself, "Do I have the endurance to grow this?" Because I think a lot of times we hear about these overnight successes when it comes to shop owners. They get placed in Oprah's most favorite things list and everything else. But what happens if it doesn't? What is your marketing strategy? My main advice would be, have a sound marketing strategy for how you're going to acquire customers and keep your customers, because if you don't have customers, you don't have a business.

Bobbi Rebell:
So true and such good advice. Okay. We know everyone needs to go to Club Loofah for sure. Where else can people find you and find out more about you and My Fab Finance and the community there? And also you have a 30 day shift program.

Tonya Rapley:
Yeah. Yeah, because I don't have enough things going on, right, Bobbi?

Bobbi Rebell:
[crosstalk 00:14:44]. You need more.

Tonya Rapley:
So I decided to launch a personal coaching company, because a lot of women who didn't fall into the scope of work we do at My Fab Finance but wanted to know more about, "How do I confidently take on my next life phase?" And so I created a program, 30 day shift, for women who are looking to powerfully move into the direction of their next life shift. So that's at my personal platform. It's Tonya, T-O-N-Y-A, .rapley, or tonyarapley.com. If you go to that website, it actually has all of my companies. So it has a link to My Fab Finance. It has the link to Club Loofah. But if you're interested in Club Loofah, that website is actually loofah.club, so L-O-O-F-A-H.club.

Bobbi Rebell:
I didn't know that. That's another question though. You got to get the URL there. That's another thing you got to be asking. Wow.

Tonya Rapley:
Clubloofah.com is not available. And one of the things I wanted to do was make sure that we were in it for the long haul before I invested in buying the domain from someone else. Actually, after this interview, we're finally finalizing our trademark application, because the business was not trademarked, or they abandoned their previous trademark, so we're trademarking. So now that we've been in it for almost two years now, I'm in a phase like, "Okay, let's do all the things that we need to do and probably should have done." So I'm going to... Hopefully in the next year clubloofah.com will be ours. I'm like, "Who had a Club Loofah other than us?" I don't know.

Bobbi Rebell:
And they're just squatting on the name.

Tonya Rapley:
They're squatting, waiting for someone like me to come buy it from them. Because that's a big business too. Think about it. Buying and selling domains is actually a big business.

Bobbi Rebell:
It is a big business. And when I named Grownup Gear Grownup Gear, I looked very carefully at what was available before I named a company. So that's also something to really look at, whether you start a company or buy a company. Look at the domain names that the company owns, because that's really important.

Tonya Rapley:
That is. That is.

Bobbi Rebell:
Tonya, thank you so much. Oh, you didn't say your socials.

Tonya Rapley:
Oh. So My Fab Finance, that's M-Y-F-A-Bfinance.com. And then Tonya Rapley, so that's T-O-N-Y-A.rapley. And then Club Loofah is Club Loofah, C-L-U-B L-O-O-F-A-H.

Bobbi Rebell:
Awesome. So you have that on social media.

Tonya Rapley:
Thank goodness.

Bobbi Rebell:
Thank goodness.

Tonya Rapley:
Yeah, we have that.

Bobbi Rebell:
Good. Thanks so much.

Tonya Rapley:
Thank you, Bobbi.

Bobbi Rebell:
Okay, my friends, there was a lot there, so much good stuff. I want to remind everyone full transcripts are available. Just go to my website, bobbirebell.com. Go to the podcast section. You'll get the show notes and the transcripts.

Bobbi Rebell:
My take here is that whether you're going to start a business or you're going to buy a business, you need to know that it's going to be a lot of work, probably more than you expect, probably lots of surprises, and probably going to cost you a lot more than that purchase price. Yes, Tonya had customers. They were subscription-based. That's all good. But it wasn't a profitable business, and then she had to deal with that. You need a lot of, frankly, capital runway to manage a business when you're dealing with it initially and you don't really know what's coming at you. So make sure you ask all the questions you need to ask and that you're happy with the answers. The good news with buying a business is you do kind of get a headstart. She already had customers. That's great. You start in the middle. You have a concept there. But you also have challenges that were created by someone else, and you may not be aware of all of them, and they come at you a lot faster because you're already sort of in the middle. Make sure you're ready.

Bobbi Rebell:
If you enjoyed this episode, please hit that follow or subscribe button wherever you get your podcasts. And of course, reviews are so appreciated. I read every one, and they mean the world to me. Let me know what topics you want me to cover. DM me. And please follow me also on Instagram at bobbirebell1. And go to my website if you want to get on my newsletter list. Just as I said, bobbirebell.com. Pretty simple, guys.

Bobbi Rebell:
Please, support Tonya. She is amazing. Check out Club Loofah. Follow it on all the socials. And, of course, My Fab Finance and Tonya Rapley as well. Say thanks to Tonya for sharing her journey and for helping us all be financial grownups

Bobbi Rebell:
Money Tips for Financial Grownups is a production of BRK Media, LLC. Editing and production by Steve Stewart. Guest coordination, content creation, social media support, and show notes by Ashley Well. You can find the podcast show notes, which include links to resources mentioned in the show as well as show transcripts, by going to my website, bobbirebell.com. You can also find an incredible library of 100s of previous episodes to help you on your journey as a financial grownup.

Bobbi Rebell:
The podcast and tons of complementary resources associated with the podcast is brought to you for free, but I need to have your support in return. Here's how you can do that. First, connect with me on social media at bobbirebell1 on Instagram and Bobbi Rebell on both Twitter and on Clubhouse, where you can join my Money Tips for Grownups club. Second, share this podcast on social media and tag me so I can thank you. You can also leave a review on Apple Podcasts. Reading each one means the world to me, and you know what? It really motivates others to subscribe. You can also support our merch shop, grownupgear.com, by picking out fun gifts for your grownup friends and treating yourself as well. And most of all, help your friends on their journey to being financial grownups by encouraging them to subscribe to the podcast. Together, we got this. Thank you for your time and for the kind words so many of you send my way. See you next time. And thank you for supporting Money Tips for Financial Grownups.

Summer Watch Party: Going from Broke

Our summer watch party kicks off with this endearing and often hilarious series from producer Ashton Kutcher staring financial expert Tonya Rapley and Chegg CEO Dan Rosensweig.  Bobbi is joined by Financial Wellness Expert Jason Vitug of Phroogal to share why they both could not stop binging this show and why you need to be watching it too!

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A Little About The Show

Bobbi Rebell:
I have a bunch of shows picked out for this summer watch series. Most of which are sort of, I would say under appreciated and undiscovered. And one of them that's definitely under appreciated is a show called Going From Broke. It is on Crackle, our mutual friend, Tonya Rapley is part of it. The show is in its second season. Fun fact, it is produced by Ashton Kutcher who does make occasional appearances. Jason, tell us a little bit about the show.

Jason Vitug:
Well, the basic premise for Going From Broke is that each episode features someone who is well broke. Basically they need an intervention, they need some guidance. It's hosted by Dan Rosenzweig, CEO of Chegg and our friend financial expert, Tonya Rapley, who helps young professionals, young individuals become the CEO of their own lives.

Bobbi Rebell:
Okay. So each episode is about a half an hour and it has kind of a classic reality TV structure and that the hosts come in, they do a little preview of what we're going to see. Then they do a debrief with the guest to figure out what exactly is going on. Then we see the person change their bad habits or make some tough decisions. And then there's progress reports at the end. Jason, okay, besides the fact that we both adore Tonya, what's your take on the show?

Jason Vitug:
It's really an amazing show. Just the great casting. One of the key things that I love about shows that talk about personal finance is when it humanizes the individual. And often we kind of look at the financial aspect, just the numbers, not the emotional or the personal side. And this show does a great job in choosing people with compelling stories. So they're not just broke because they made financial mistakes, they're broke because there's a ton of different aspects when it comes to their life that caused them to take on debt or to live above their means.

Bobbi Rebell:
Yeah. I mean, a lot of these people are doing amazing things with their life. I mean, one of the people featured is someone called The Donovan. So he's a musician. He's super talented at what he does. Huge personality, very giving, but yet behind the scenes, it's a mess. Right?

Jason Vitug:
It is. And I have to say that The Donovan needs his own show. He was endearing. And I was just laughing throughout the whole entire episode. He was so dependent on his income from his gigs. And when this gig stopped during the pandemic, well, what happens, there was no money coming in and he was relying on his savings and then relying on credit. And it was exacerbating his financial issues. And all of a sudden he was in a situation where he was unhappy with his life. And that's where I related.

Bobbi Rebell:
Yeah. And also he has a very colorful personality, very over the top lifestyle, but yet he didn't really see it that way. And it really was so as you said, I mean, endearing is just the best word for The Donovan. Because if he didn't have that personality, when things would come up, like his not being able to handle tasks that so many of us take for granted, like just basic cleaning your house, mowing your lawn. Although not that I've ever done that. Watching him sort of cave was so like, you just wanted to give the guy a hug because even though he was saying things that sounded crazy, watching him adapt his self care routine to more frugal approaches was the best.

Jason Vitug:
It was hilarious. And I was smiling throughout the episode and the fact that, yes, I've washed my own dishes. I've cleaned my own house. I've mowed my own lawn, but I can not play two pianos at once. And The Donovan can play two pianos at once. So that goes to show you where his talent lies and where he was using his money to help him in other aspects of his life. But when you get that financial situation where income isn't coming in, you're going to have to make drastic changes. And he was hilarious in terms of wanting to keep his routine when it comes to self care. The lawn was awesome at the final part of the show was just amazing. And I was cracking up and I couldn't wait to watch another episode.

Bobbi Rebell:
Oh, totally. And by the way, every episode you have to watch to the end because the closing credits, they put in the funniest clips that just leave you with this feeling where you were just rooting for them and so happy for them that they've achieved, whatever it is they achieved over the episode. And the other common theme that I saw in the casting was that these were people that were very successful and they were also generally very giving people. For example, there was someone in the first episode who had been an athlete and he definitely had a pension for buying expensive sneakers, but he was also paying tuition, I think for, was it his little brother? I mean, these are giving people.

Jason Vitug:
These are all giving people. So when that first episode of season one, his name was Obi, he was a former track athlete and a CEO of his own company. He felt in charge of having to take care of his parent and his brother who would be going to college. And this is just one example of the many episodes where it isn't selfish people or people who are broke because they're living way above their means. And they don't care about anyone else, but themselves. They're actually individuals who have responsibilities and they care about their family members, their neighbors, their community. And so part of their wellbeing when you think about it, that way is taking care of others. And they explore this. Well, what happens when your finances fall apart and you become broke and you still have these responsibilities? And so that was one. And one other show that got me was the mother with the special needs child. And she was in dire straits and she relied on credit cards to supplement her income. And so the first take is, okay, you need to stop using credit and you need to do X, Y, and Z such as rent out room for Airbnb. So these are practical tips. That's what I love. They give practical tips to help people manage their finances and kind of stop being broke.

Jason Vitug:
But then there's a point where she wanted to continue to spend eight weeks vacation in Mexico. Part of that was, you could say, okay, well that's luxurious spending. Why would you spend eight weeks, all that cash to go to Mexico? And she shares that is the only place and time where she sees her special needs daughter smiling and being happy. And so you have to connect with people in that human element where we make these financial decisions and we think it's just the numbers, but there's always something deeper behind it. And so for that place automatically, I said, okay, stop going. You can't go to Mexico. And that would probably be my advice, just like what they started with. And then towards the end, they're like, well, yes, that's how you should be spending your money, especially when it's helping your child.

Bobbi Rebell:
Yeah. I mean, like you said, they're very direct. They're very blunt. They're very understanding. I love an episode where they literally, I mean, this guy, he felt that he was a contractor basically. And he bought a Prius to save money because it's much more fuel efficient, but then he literally bought a truck because he felt that when he went to bid on jobs, no one would give him the job if he wasn't driving a truck and they convinced him to sell, I don't know if you saw this episode, they convinced him to sell the truck. And you know what, he was still closing the deals, but he needed an outside person to show him that. So having that outside perspective, and they do make people sell things. I mean, we were talking about Obi. Obi literally this is a spoiler, literally sells shoes that he is wearing. He bought some expensive sneakers. They made him take them off his feet. It's just an awesome show.

Jason Vitug:
It really is. And I'm a former sneakerhead. So I used to have those expensive sneakers. And so I related to him when the buyer wanted the shoes off his feet and he was going to give a pretty penny. And that is a tough decision. And some people might say, it's just sneakers. I'm telling you from a former sneakerhead, it's not just sneakers. There's a lot tied into it. And so for him to do that, just showed some growth. And I love that about the show.


Money Tips and Lessons Learned

Bobbi Rebell:
All right. Let's get to some of the lesson takeaways. Here's some of the money tips slash lessons from the show. First of all, I think there's a lot of perspective and understanding, for example, a lot of the spending that we see seems ridiculous, but it's brought to us in empathy and with love. And I think that's a great thing to understand that we're all human and we all have different values, right?

Jason Vitug:
Absolutely. And that kind of leads into that circumstances change. And season two takes place during the pandemic. And the pandemic has changed the lives of so many people and understanding that there are external factors that impact our finances.

Bobbi Rebell:
Totally. Debtors, a lot of us can be very judgy when it comes to people in debt. But the truth is a lot of the things that put them in debt are things that could easily happen to any of us. And they're very specific down to exactly where the money is spent and we can all relate. I mean, shutting down Amazon or not feeling like you have control over your life if you don't have that money to spend, who hasn't been there at some time, if we're all being honest.

Jason Vitug:
Yeah. I'm going to be honest. I've been there. And what's often necessary is doing these line by line breakdowns. And they do this really well from our friend, Tonya, who goes through the budget. And this is kind of like an indication that most people are successful with what they do and with their finances until something happens. And when something happens, you have to start asking the question, well, where's the money going?

Bobbi Rebell:
Yeah. And also look, they do tell the people that are sort of the stars of the show that they have to negotiate. They need to go in and get better deals. For example, if they have a lot of credit card debt, they need to figure out how best to manage it without just kind of continuing to pay it down. You can call up the people that you owe money to and make a better deal for yourself. And I think that's valuable too, to be your own self advocate.

Jason Vitug:
Yeah. It's really making those tough decisions. And sometimes those tough decisions are things like opening up your house to a roommate. And if you're used to living by yourself and having someone live in your house is quite a change. And so there's another person that we talked about, Obi selling his sneakers and others who decided to live with relatives and Airbnb that home. And so there are all these decisions that need to be made in order to get your finances from where they are to where you want them to be. And they're not easy, they're tough, but you need to make these tough decisions and they help them through that.

Bobbi Rebell:
Yeah. I mean, they had to sell stuff that was literally part of their identity. That's a really hard thing. There's a lot of tough love in this show. I mean, there's a great line from Dan Rosensweig to a guest who kept talking about how much money they make. And he was like, no, you don't make money. You generate revenue. There is a difference. And then this was the guy who had to sell his truck. Gary V yelled at him for a while and told him to Google the word profit. And he literally, Gary V starts yelling. It was such a great scene. Gary V is yelling at this guy, saying, sell everything you own. And then he said a lot of other mean stuff. So I won't spoil that. You guys can watch that episode. It's awesome because it really crosses a line that a lot of financial shows are just too polite to cross, but they get really kind of, they just... Let's just say that. I don't know. I'll leave it there.

Jason Vitug:
There's a lot of emotional intelligence in the show. There really is a lot.

Bobbi Rebell:
Yes.

Jason Vitug:
And I have to admit, I laughed. I cried. There was a lot of tears because I connected with these people and their stories. And it is really awesome seeing where they started in the beginning of the show and where they end. And as you mentioned, stay tuned till the end credits because you're going to crack up.

Bobbi Rebell:
Yeah, absolutely. And the other thing is there's sort of an Easter egg in this. I mean, look, it's not a surprise. It is produced by Ashton Kutcher's production company. So he knows people. So in addition to Ashton Kutcher, there's a lot of celebrity appearances. I guess we can spoil some of them. We won't say which shows they're in, but I know Demi Lovato was in one and Jewel was in one. Who else do you remember spotting?

Jason Vitug:
There were executives such as the executive for Airbnb was there. And so there are a number, but the Demi Lovato one when you get to that episode was great because it shows that people who have achieved success in their careers and have a spotlight on them, do have financial struggles and issues as well. And so it's all connected and I love that.

Bobbi Rebell:
Yeah. The show just makes so much sense. I wish I had discovered it earlier. I'm glad there's two seasons. I hope they do more. I also, as we mentioned, we're a fan of Tonya's. I also had remembered that I interviewed Dan Rosensweig when I was a reporter at Reuters, he was at Yahoo where he was, I believe the COO. He's the CEO of Chegg. The program, as I mentioned, produced by Ashton Kutcher is sponsored by Chegg and there's definitely corporate support. And I love to see that. I think it's great. Chegg's an educational company, and this is a wonderful way to both get their message out and also do some great [inaudible 00:17:07] content. Right?

Jason Vitug:
I agree. I think it's important for us to kind of get this tie... If a corporation understands the importance of financial education and can create content that entertains me and is educational, it is a win. We need more of that.

Bobbi Rebell:
Absolutely. I give it five stars. It is available. That's just a made up thing, but I'm giving it five stars. We don't have a scale. It's just five stars. That's going to be the most. And it's available on Crackle, which I also never watched. I had to download it just to watch this, but Crackle is free. There's some ads, but Crackle is free. Jason, your final thoughts.

Jason Vitug:
I recommend everyone checking it out. It is a free app, so you're not spending any money to enjoy the show.

Bobbi Rebell:
Awesome. So keep at it guys. We think you're doing great.




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Full Transcript:


Bobbi Rebell:
I hope you guys are all celebrating some big adulting milestones this season. And you know what, finding the perfect gift for those celebrations can be kind of tough. I have the solution over at grownupgear.com. We have adorable hats, totes, mugs, pillows, teas, and seriously, the most cozy and comfortable sweatshirts. They're all on grownupgear.com and all at affordable prices. We even now have digital gift certificates. If you can't decide, use code grownup for 15% off your first order. Buying from our small business helps to support this free podcast. And you know what? We really appreciate it. Thanks guys.

Jason Vitug:
And I have to admit, I laughed. I cried. There was a lot of tears because I connected with these people and their stories. It is really awesome seeing where they started in the beginning of the show and where they end.

Bobbi Rebell:
You're listening to Money Tips for Financial Grownups, with me certified financial planner, Bobbi Rebell, author of How to Be a Financial Grownup. And you know what, when it comes to money being a grown up is hard, but together we got this.

Bobbi Rebell:
Welcome, my grow up friends to our first ever financial grownup summer watch party series. During COVID you guys, I had a chance to check out some streaming shows and there's a lot of uncovered gems out there that have really got amazing money lessons. So I thought what a great idea to highlight a few of them in a little summer mini series for everybody. So we're going to highlight some of my personal favorites, and then we're going to go over the money tips from them in the coming weeks. Now for this episode, I am so excited to be joined by my friend financial wellness guru, Jason Vitug author of You Only Live Once: The Roadmap to Wellness and a Purposeful Life. Also, the brains behind Phroogal spelled with a P-H-R-O-O-G-A-L. Did I spell that right Jason?

Jason Vitug:
You got it absolutely correctly. Thank you so much. I'm excited to be here.

Bobbi Rebell:
Jason wait, you joined the podcasting world. You just launched your own podcast.

Jason Vitug:
I have. It's Live Financially Well, so I decided let's just jump in it and have awesome conversations with myself. So I'll be reading articles and giving commentary and insights on the articles that I've written. So it's a new way to kind of digest the information and the knowledge that I've written about.

Bobbi Rebell:
Well, and a lot of people like to hear the audio of articles in that it's kind of like books on tape, Phroogal on tape, right?

Jason Vitug:
It is. And it's humbling when my brothers and sisters who are part of my target market, they don't read my articles or my blog and they call me or they text me. And so I was recording and sending it to them because they have busy lives and they prefer, or they're auditory learners. They learn listening as opposed to sitting down and reading an article. And I figure there might be way more people. And just like your listeners who learn through voice versus written word.

Bobbi Rebell:
And also through watching. I mean, I do a lot of book recommendations on this podcast and I guess that same idea inspired me to do the summer watch series because I think a lot of people like to consume content and maybe learn through video. I think that's something we learned over the pandemic with everybody learning stuff and having meetings over Zoom. Yes, there can be too much Zoom. Absolutely. But we also can actually learn a lot through video, right?

Jason Vitug:
We really do. That's why I'm excited about this discussion today because it's a different form of learning. So entertainment or edutainment. So this is going to be exciting.

Bobbi Rebell:
Edutainment. Okay. I have a bunch of shows picked out for this summer watch series. Most of which are sort of, I would say underappreciated and undiscovered. And one of them that's definitely underappreciated is a show called Going From broke. It is on Crackle, our mutual friend, Tonya Rapley is part of it. The show is in its second season. Fun fact, it is produced by Ashton Kutcher who does make occasional appearances. Jason, tell us a little bit about the show.

Jason Vitug:
Well, the basic premise for Going From Broke is that each episode features someone who is well broke. Basically they need an intervention, they need some guidance. It's hosted by Dan Rosenzweig, CEO of Chegg and our friend financial expert, Tonya Rapley, who helps young professionals, young individuals become the CEO of their own lives.

Bobbi Rebell:
Okay. So each episode is about a half an hour and it has kind of a classic reality TV structure and that the hosts come in, they do a little preview of what we're going to see. Then they do a debrief with the guest to figure out what exactly is going on. Then we see the person change their bad habits or make some tough decisions. And then there's progress reports at the end. Jason, okay, besides the fact that we both adore Tonya, what's your take on the show?

Jason Vitug:
It's really an amazing show. Just the great casting. One of the key things that I love about shows that talk about personal finance is when it humanizes the individual. And often we kind of look at the financial aspect, just the numbers, not the emotional or the personal side. And this show does a great job in choosing people with compelling stories. So they're not just broke because they made financial mistakes, they're broke because there's a ton of different aspects when it comes to their life that caused them to take on debt or to live above their means.

Bobbi Rebell:
Yeah. I mean, a lot of these people are doing amazing things with their life. I mean, one of the people featured is someone called The Donovan. So he's a musician. He's super talented at what he does. Huge personality, very giving, but yet behind the scenes, it's a mess. Right?

Jason Vitug:
It is. And I have to say that The Donovan needs his own show. He was endearing. And I was just laughing throughout the whole entire episode. He was so dependent on his income from his gigs. And when this gig stopped during the pandemic, well, what happens, there was no money coming in and he was relying on his savings and then relying on credit. And it was exacerbating his financial issues. And all of a sudden he was in a situation where he was unhappy with his life. And that's where I related.

Bobbi Rebell:
Yeah. And also he has a very colorful personality, very over the top lifestyle, but yet he didn't really see it that way. And it really was so as you said, I mean, endearing is just the best word for The Donovan. Because if he didn't have that personality, when things would come up, like his not being able to handle tasks that so many of us take for granted, like just basic cleaning your house, mowing your lawn. Although not that I've ever done that. Watching him sort of cave was so like, you just wanted to give the guy a hug because even though he was saying things that sounded crazy, watching him adapt his self care routine to more frugal approaches was the best.

Jason Vitug:
It was hilarious. And I was smiling throughout the episode and the fact that, yes, I've washed my own dishes. I've cleaned my own house. I've mowed my own lawn, but I can not play two pianos at once. And The Donovan can play two pianos at once. So that goes to show you where his talent lies and where he was using his money to help him in other aspects of his life. But when you get that financial situation where income isn't coming in, you're going to have to make drastic changes. And he was hilarious in terms of wanting to keep his routine when it comes to self care. The lawn was awesome at the final part of the show was just amazing. And I was cracking up and I couldn't wait to watch another episode.

Bobbi Rebell:
Oh, totally. And by the way, every episode you have to watch to the end because the closing credits, they put in the funniest clips that just leave you with this feeling where you were just rooting for them and so happy for them that they've achieved, whatever it is they achieved over the episode. And the other common theme that I saw in the casting was that these were people that were very successful and they were also generally very giving people. For example, there was someone in the first episode who had been an athlete and he definitely had a pension for buying expensive sneakers, but he was also paying tuition, I think for, was it his little brother? I mean, these are giving people.

Jason Vitug:
These are all giving people. So when that first episode of season one, his name was Obi, he was a former track athlete and a CEO of his own company. He felt in charge of having to take care of his parent and his brother who would be going to college. And this is just one example of the many episodes where it isn't selfish people or people who are broke because they're living way above their means. And they don't care about anyone else, but themselves. They're actually individuals who have responsibilities and they care about their family members, their neighbors, their community. And so part of their wellbeing when you think about it, that way is taking care of others. And they explore this. Well, what happens when your finances fall apart and you become broke and you still have these responsibilities? And so that was one. And one other show that got me was the mother with the special needs child. And she-

Bobbi Rebell:
Yeah. Go ahead.

Jason Vitug:
Yeah. So she was in dire straits and she relied on credit cards to supplement her income. And so the first take is, okay, you need to stop using credit and you need to do X, Y, and Z such as rent out room for Airbnb. So these are practical tips. That's what I love. They give practical tips to help people manage their finances and kind of stop being broke.

Jason Vitug:
But then there's a point where she wanted to continue to spend eight weeks vacation in Mexico. Part of that was, you could say, okay, well that's luxurious spending. Why would you spend eight weeks, all that cash to go to Mexico? And she shares that is the only place and time where she sees her special needs daughter smiling and being happy. And so you have to connect with people in that human element where we make these financial decisions and we think it's just the numbers, but there's always something deeper behind it. And so for that place automatically, I said, okay, stop going. You can't go to Mexico. And that would probably be my advice, just like what they started with. And then towards the end, they're like, well, yes, that's how you should be spending your money, especially when it's helping your child.

Bobbi Rebell:
Yeah. I mean, like you said, they're very direct. They're very blunt. They're very understanding. I love an episode where they literally, I mean, this guy, he felt that he was a contractor basically. And he bought a Prius to save money because it's much more fuel efficient, but then he literally bought a truck because he felt that when he went to bid on jobs, no one would give him the job if he wasn't driving a truck and they convinced him to sell, I don't know if you saw this episode, they convinced him to sell the truck. And you know what, he was still closing the deals, but he needed an outside person to show him that. So having that outside perspective, and they do make people sell things. I mean, we were talking about Obi. Obi literally this is a spoiler, literally sells shoes that he is wearing. He bought some expensive sneakers. They made him take them off his feet. It's just an awesome show.

Jason Vitug:
It really is. And I'm a former sneakerhead. So I used to have those expensive sneakers. And so I related to him when the buyer wanted the shoes off his feet and he was going to give a pretty penny. And that is a tough decision. And some people might say, it's just sneakers. I'm telling you from a former sneakerhead, it's not just sneakers. There's a lot tied into it. And so for him to do that, just showed some growth. And I love that about the show.

Bobbi Rebell:
All right. Let's get to some of the lesson takeaways. Here's some of the money tips slash lessons from the show. First of all, I think there's a lot of perspective and understanding, for example, a lot of the spending that we see seems ridiculous, but it's brought to us in empathy and with love. And I think that's a great thing to understand that we're all human and we all have different values, right?

Jason Vitug:
Absolutely. And that kind of leads into that circumstances change. And season two takes place during the pandemic. And the pandemic has changed the lives of so many people and understanding that there are external factors that impact our finances.

Bobbi Rebell:
Totally. Debtors, a lot of us can be very judgy when it comes to people in debt. But the truth is a lot of the things that put them in debt are things that could easily happen to any of us. And they're very specific down to exactly where the money is spent and we can all relate. I mean, shutting down Amazon or not feeling like you have control over your life if you don't have that money to spend, who hasn't been there at some time, if we're all being honest.

Jason Vitug:
Yeah. I'm going to be honest. I've been there. And what's often necessary is doing these line by line breakdowns. And they do this really well from our friend, Tonya, who goes through the budget. And this is kind of like an indication that most people are successful with what they do and with their finances until something happens. And when something happens, you have to start asking the question, well, where's the money going?

Bobbi Rebell:
Yeah. And also look, they do tell the people that are sort of the stars of the show that they have to negotiate. They need to go in and get better deals. For example, if they have a lot of credit card debt, they need to figure out how best to manage it without just kind of continuing to pay it down. You can call up the people that you owe money to and make a better deal for yourself. And I think that's valuable too, to be your own self advocate.

Jason Vitug:
Yeah. It's really making those tough decisions. And sometimes those tough decisions are things like opening up your house to a roommate. And if you're used to living by yourself and having someone live in your house is quite a change. And so there's another person that we talked about, Obi selling his sneakers and others who decided to live with relatives and Airbnb that home. And so there are all these decisions that need to be made in order to get your finances from where they are to where you want them to be. And they're not easy, they're tough, but you need to make these tough decisions and they help them through that.

Bobbi Rebell:
Yeah. I mean, they had to sell stuff that was literally part of their identity. That's a really hard thing. There's a lot of tough love in this show. I mean, there's a great line from Dan Rosensweig to a guest who kept talking about how much money they make. And he was like, no, you don't make money. You generate revenue. There is a difference. And then this was the guy who had to sell his truck. Gary V yelled at him for a while and told him to Google the word profit. And he literally, Gary V starts yelling. It was such a great scene. Gary V is yelling at this guy, saying, sell everything you own. And then he said a lot of other mean stuff. So I won't spoil that. You guys can watch that episode. It's awesome because it really crosses a line that a lot of financial shows are just too polite to cross, but they get really kind of, they just... Let's just say that. I don't know. I'll leave it there.

Jason Vitug:
There's a lot of emotional intelligence in the show. There really is a lot.

Bobbi Rebell:
Yes.

Jason Vitug:
And I have to admit, I laughed. I cried. There was a lot of tears because I connected with these people and their stories. And it is really awesome seeing where they started in the beginning of the show and where they end. And as you mentioned, stay tuned till the end credits because you're going to crack up.

Bobbi Rebell:
Yeah, absolutely. And the other thing is there's sort of an Easter egg in this. I mean, look, it's not a surprise. It is produced by Ashton Kutcher's production company. So he knows people. So in addition to Ashton Kutcher, there's a lot of celebrity appearances. I guess we can spoil some of them. We won't say which shows they're in, but I know Demi Lovato was in one and Jewel was in one. Who else do you remember spotting?

Jason Vitug:
There were executives such as the executive for Airbnb was there. And so there are a number, but the Demi Lovato one when you get to that episode was great because it shows that people who have achieved success in their careers and have a spotlight on them, do have financial struggles and issues as well. And so it's all connected and I love that.

Bobbi Rebell:
Yeah. The show just makes so much sense. I wish I had discovered it earlier. I'm glad there's two seasons. I hope they do more. I also, as we mentioned, we're a fan of Tonya's. I also had remembered that I interviewed Dan Rosensweig when I was a reporter at Reuters, he was at Yahoo where he was, I believe the COO. He's the CEO of Chegg. The program, as I mentioned, produced by Ashton Kutcher is sponsored by Chegg and there's definitely corporate support. And I love to see that. I think it's great. Chegg's an educational company, and this is a wonderful way to both get their message out and also do some great [inaudible 00:17:07] content. Right?

Jason Vitug:
I agree. I think it's important for us to kind of get this tie... If a corporation understands the importance of financial education and can create content that entertains me and is educational, it is a win. We need more of that.

Bobbi Rebell:
Absolutely. I give it five stars. It is available. That's just a made up thing, but I'm giving it five stars. We don't have a scale. It's just five stars. That's going to be the most. And it's available on Crackle, which I also never watched. I had to download it just to watch this, but Crackle is free. There's some ads, but Crackle is free. Jason, your final thoughts.

Jason Vitug:
I recommend everyone checking it out. It is a free app, so you're not spending any money to enjoy the show.

Bobbi Rebell:
Awesome. So keep at it guys. We think you're doing great. Jason, where can people catch up with you?

Jason Vitug:
You can find me on social media, Twitter and Instagram. That's where I'm most active @phroogal, That's P-H-R-O-O-A-L. And you can also converse with me via the website, Phroogal.com.

Bobbi Rebell:
Jason, thank you so much for joining me.

Jason Vitug:
Thank you. This was fun.

Bobbi Rebell:
Yes. And everyone follow Jason. Follow me on Instagram at @bobbirebell1 and DM me what other shows you want us to talk about on the show. We're going to do a bunch of episodes in the summer watch series. Thanks again. We'll see you next time.

Bobbi Rebell:
Money Tips for Financial Grownups is a production of BRK Media, LLC. Editing and production by Steve Stewart, guest coordination, content creation, social media support and show notes by Ashley Well. You can find the podcast show notes, which includes links to resources mentioned in the show as well as show transcripts, by going to my website, bobbirebell.com. You can also find an incredible library of hundreds of previous episodes to help you on your journey as a financial grownup. The podcast and tons of complimentary resources associated with the podcast is brought to you for free, but I need to have your support in return. Here's how you can do that. First connect with me on social media @bobbirebell1 on Instagram and Bobbi Rebell on both Twitter and on Clubhouse, where you can join my money tips for grownups club.

Bobbi Rebell:
Second, share this podcast on social media and tag me so I can thank you. You can also leave a review on Apple podcasts. Reading each one means the world to me and you know what? It really motivates others to subscribe. You can also support our merch shop grownupgear.com, by picking up fun gifts for your grownup friends and treating yourself as well. And most of all, help your friends on their journey to being financial grownups by encouraging them to subscribe to the podcast. Together, we got this. Thank you for your time and for the kind word so many of you send my way. See you next time. And thank you for supporting Money Tips for Financial Grownups.